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tdifonzo
Contributor II
September 25, 2019
Answered

SONOS Move Battery Level on Bluetooth

Is there a way to see the Move's battery life while in Bluetooth mode?
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    September 25, 2019
    The battery life is only shown in the Sonos app. If you're connected to Sonos with WiFi, the Sonos app will show you the battery charge by the name of the room in the room screen or at the bottom of the app. Over Bluetooth, if you open the Sonos app, when off of the wifi, you'll see a new screen with the product image, it's name, and the battery life left.

    You'll also get an amber LED indicating when the unit is very low on power (15% or under), but no battery life is displayed outside the Sonos app.
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    Alain Alonso
    Lyricist I
    December 3, 2020

    I’m completely off WiFi and the Sonos moves is on Bluetooth. I’m playing music from Apple Music. When trying to check how much batter I have left, I can’t get the porcentaje. Please see the attached the picture. Can you help me out?  Thank you 

     

     

    Grimson
    Contributor I
    December 11, 2020

    I'm having the exact same problem with both my Moves. No battery percentage showing. Would be loveiof someone from Sonos could address this.

     

    Airgetlam
    Airgetlam
    December 11, 2020

    The second post in the thread, marked as the ‘answer’, is from a Sonos rep. What other ‘addressing’ are you looking for?

    Bruce
    Grimson
    Contributor I
    December 11, 2020

    Well it's not the answer. Since it's not working. There is no battery level. Only a picture showing and empty battery and no number showing how much is left. So no, the second answer is not the answer to my problem.

    Airgetlam
    Airgetlam
    December 11, 2020

    I’m unsure about how much more clear this can be: The battery life is only shown in the Sonos app.

    I understand you want a different answer, but that is the one given by a Sonos rep. 

    Bruce
    Grimson
    Contributor I
    December 11, 2020

    That is the Sonos App!!! And it's not showing IN THE APP. I don't know how much clearer I can be. And please stop responding with answer that are wrong. It used to show the battery level but not anymore. Or are you seeing a battery level with numbers showing the percentage left in the picture I attached? No. That's what I'm asking. Why It's not showing where it's supposed to show.

      Alain Alonso
      Lyricist I
      December 11, 2020

      Is there anyway we can send this problem to Sonos to obtain an answer about this matter? Perhaps it's something they need to explain or fix something on the Sonos app.  

        Grimson
        Contributor I
        December 11, 2020

        Is there anyway we can send this problem to Sonos to obtain an answer about this matter? Perhaps it's something they need to explain or fix something on the Sonos app.  

        Yeah I feel like this is a bug of some sort. Since it was working a couple of months ago. Now I've tried with three different iPhones and it's the same thing. No info on how much battery there is left in the Sonos app. Just an empty battery. 

          Bumper
          Bumper
          December 11, 2020

          That is the Sonos App!!! And it's not showing IN THE APP. I don't know how much clearer I can be. And please stop responding with answer that are wrong. It used to show the battery level but not anymore. Or are you seeing a battery level with numbers showing the percentage left in the picture I attached? No. That's what I'm asking. Why It's not showing where it's supposed to show.

          its totally clear what you are saying, I think you are being trolled

          Grimson
          Contributor I
          December 11, 2020

          That is the Sonos App!!! And it's not showing IN THE APP. I don't know how much clearer I can be. And please stop responding with answer that are wrong. It used to show the battery level but not anymore. Or are you seeing a battery level with numbers showing the percentage left in the picture I attached? No. That's what I'm asking. Why It's not showing where it's supposed to show.

          its totally clear what you are saying, I think you are being trolled

          Thanks man! :)

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