SONOS Move Battery Level on Bluetooth

44 replies
19238 views

Is there a way to see the Move's battery life while in Bluetooth mode?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ryan SAnswer

Retired Sonos Staff

The battery life is only shown in the Sonos app. If you're connected to Sonos with WiFi, the Sonos app will show you the battery charge by the name of the room in the room screen or at the bottom of the app. Over Bluetooth, if you open the Sonos app, when off of the wifi, you'll see a new screen with the product image, it's name, and the battery life left.

You'll also get an amber LED indicating when the unit is very low on power (15% or under), but no battery life is displayed outside the Sonos app.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Show previous replies

M

Mattmoubray

Lyricist I

This is all I see…

just says “WiFi isn’t connected”

I am connected via BT and playing music, I can turn WiFi on or off, place the move on the charging base or off, nothing changes. It’s easy to check the app, or ask google or Alexa the battery life while on WiFi, but when on Bluetooth this is all I can see.

Ken_Griffiths

Mattmoubray,

The only time I see that screen is if the Move (or Roam) speaker isn’t connected and working correctly. It looks like something is blocking your connection. Have you set the device type as ‘Speaker’ in the Bluetooth settings and ensured the device is working before opening the Sonos App? This is what I’m currently seeing… (see attached)

M

Mattmoubray

Lyricist I

Mattmoubray,

The only time I see that screen is if the Move (or Roam) speaker isn’t connected and working correctly. It looks like something is blocking your connection. Have you set the device type as ‘Speaker’ in the Bluetooth settings and ensured the device is working before opening the Sonos App? This is what I’m currently seeing… (see attached)

Yep, I’ve even tried other device types to check but yes it is set as Speaker. And yes that is when I’d expect to see this screen if it was not connected but the Move is connected and plays properly.

Ken_Griffiths

Yep, I’ve even tried other device types to check but yes it is set as Speaker. And yes that is when I’d expect to see this screen if it was not connected but the Move is connected and plays properly.

What controller device is it? Anything running on the device that might be causing the connection to get blocked?

Have you tried rebooting the device or deleting the pairing and setting it up again?

Note, a Bluetooth signal uses the 2.4Ghz band so just ensure nothing on that band is nearby that may cause interference.

Sign up

Login to the community