Roam is always turning itself on and the battery is always dead making the roam unusable

If the Roam was shut off completely, it should only lose about 1%-2% of battery charge per day. If your battery fully discharged in 3 days, either your Roam was not shut off completely or your Roam is defective. I’m willing to guess it’s the former.

I was having the same issue but think I’ve resolved it. When you turn the Roam off, hold down the switch in back for about 5 full seconds, you will hear a audible that indicates the unit is off. If you just press the switch momentarily, the white power light goes off, but the unit is in sleep mode, not off - so will drain the battery a bit. if you hold it for a second or two, it goes into pairing mode and the white light blinks. Anyway - give this a shot and see if it holds a charge. Also, remember that you can return the unit for a refund within 45 days. Luckily, I have a few days left to see if this solves my battery life issue.

Those having issues where it’s draining whilst completely switched off, I would suggest that it wasn’t properly powered off. Because I only use mine occasionally in the bathroom I have to power mine down between uses and can confirm that it only uses about 1% of the battery per day in that state.

What I will say though is that the button is very fiddly and quite awkward to use. A few times I’ve pressed and held it but it’s put itself into Bluetooth mode instead and so I’ve had to repeat the process making sure it does power down completely. I always check the Sonos app to make sure that it says ‘offline’ against that unit.

I’ve seen this mentioned a few times and it’s something I want - please Sonos allow the Roam to be completely powered down from the app. This would make things a lot easier for users and would get rid of the confusion caused when people think that they’ve powered it down.

Has this battery drain issue been resolved as I am truly disappointed with the darn thing dying after it’s been fully charged via the cable and powered of for use later only to find its dead again!!! What is supposed to be a useful outdoor speaker is now useless ! Honestly it’s a waste of money and I feel it’s a bad product that hasn’t been properly developed for it’s supposed purpose!  Is it worth contacting support?

Are you turning the Roams off completely?  This requires at least 9 second press on the power button.  They then hold charge for weeks.

If you leave them in standby mode it’s best to leave them on Qi wireless chargers to keep them trickle charger.

Well I’ve done the 5 second press and it’s showing as ‘Offline’ at present so will activate later to see if it’s held a charge fingers crossed. Thanks. 

Poor design, if I fully charge a device and power it off I expect it to be fully charged when I go to use it. 

Such a bummer to learn others are having same experience, but I just submitted my return request for MBG return since I bought my unit <45 days ago and it keeps dying on me. Was excited to use this both as a “mobile” speaker around the house and also outside the house i.e. bring to the beach or on a picnic to use as BT speaker, but like everyone else here: whenever I pull it out of my bag or reach for it after it’s been unplugged, its DEAD. Hoping they come out with new software update in near future that fixes device so I can give it another try down the road. Until then...kinda useless :/

So its not just me then? How stupid and annoying is it to create a battery powered mobile device that keeps turning itself on and running out its battery so that it never works when you want to use it. A battery powered mobile device needs turning on manually and should turn itself off if not used for 15 minutes. 

I am constantly turning the damn thing off when i see a light has come on for some reason. It’s a mobile device. It doesn’t need to be constantly connected to my networks or listening. If its off leave it off.

Sonos if you are listening please change the logic so that pushing the rear button once turns the device off completely rather than “sleep and automatically wake up constantly mode”.

Additionally it might make sense for them to engineer a recessed power button that is less likely to get pushed when in a bag. From an industrial design perspective, like everything SONOS builds, it’s beautiful and I see how they matched the power button dimensions to the USB-C port (but doubled the length). A good software solution alternative would be to create a power off “LOCKED” mode. This would require you to depress two (2) buttons power up again i.e. depressing the power button + play/pause button simultaneously for 5 seconds to power up after being “LOCKED”.