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StefSonos
Contributor I
January 27, 2017
Answered

Minimum Volume is too loud to enjoy background music

The minimum volume on a Play 1 for instance (volume level 1) is too loud to let the music play as background.
It's "no music" or "too loud music" on volume level 1 Nothing in between. Ideally I could lower the music volume like an old amplifier. It's as simple as that. We use the Sonos system on the lowest volume side and the minimum volume is just way too high. I'm surprised that nobody else raises this.
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    October 9, 2018
    Hi everyone, starting today with Sonos 9.2 there's the ability to use the mobile controller for Android or iOS to set a maximum volume for each of your Sonos players. The reason I bring it up in here, is that if you have the maximum volume set at 50%, the whole volume bar will still go from 0-100, but 100% will now reflect what your volume limit is set to. This has the added benefit of being able to get more granular control of players at low volume, as the volume steps will scale up or down with the max volume.

    So, if you never set your players above a certain volume, this is a great chance to improve the control at lower volumes. Play around with it and see if this helps.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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    Kumar
    November 7, 2017
    No one is reporting a granularity issue with the phone app, except the one today. Or with the app on the computer. In fact early in this thread others using the phone app are puzzled at why what is said is an issue.
    sjw
    Local Superstar
    November 7, 2017
    Yes they are saying it's too loud with apps (inc. iPhone, tablets etc.).
    This thread and others before it. You don't see them?
    I'm on a phone so apologies for no quotes etc. but read earlier in the thread.
      Kumar
      November 7, 2017
      I've just tested with my playbar and the iPad controller.

      When moving the slider all the way to the left and then 1 tap at the end of the line I could barely hear the TV (It was dialogue).

      The to screenshots show the slider in the 2 positions.



      I suspect many of the people who stilll have this issue are NOT tapping the correct place on the controller.


      No. I see the above.
      stemac
      Contributor I
      November 7, 2017
      A defect then, most likely. I tried again with my stereo pair that is three feet away. The only time I could hear very faint music at one tap to the right of mute is because Bryan Adams was singing summer of 69. It took 3 taps to understand the words properly. With music to go to sleep, it should take more taps than what Bryan needs!

      Do the one tap to the right of mute thing and send a diagnostic to Sonos with an email quoting the number to see if there is a defect that is causing a 10% volume level.

      hmm you might be you are right I've just played the same song on my living room play 5 and sub and its alot quieter, my play 1s are in each corner up high on sonos wall mounts, could this be why I am hearing them louder ?
      sjw
      Local Superstar
      November 7, 2017
      And all the users specifically mentioning the issue using the devices I mention above? And usually Play 1, not a Playbar.
      stemac
      Contributor I
      November 7, 2017
      And all the users specifically mentioning the issue using the devices I mention above? And usually Play 1, not a Playbar.
      I am chilling out on my bed now playing a game with some smooth music on the back ground with only 1 tap I can hear comfortably, surely that's to loud for the first tap on the volume?
      Kumar
      November 7, 2017
      If that is from one tap away from mute, tapped to the right of the button on the app, it is WAY too loud. It would take me 5+ taps.
      stemac
      Contributor I
      November 7, 2017
      If that is from one tap away from mute, tapped to the right of the button on the app, it is WAY too loud. It would take me 5+ taps.

      right ok I will contact sonos and send a report in see what they say 🙂
      Kumar
      November 8, 2017
      It will help other posters if you publish here the final outcome and how it was achieved. Your getting the same sound levels from wall mounted speakers after just one tap away from mute on the phone app, as I get at my desktop from the same model speaker pair from 5 taps just doesn't compute.

      And I believe that my system behaviour is the norm.It ought to take 100 taps to get the slider over completely to the right with volume increases keeping step with the taps.
      camillo777
      Headliner I
      November 8, 2017
      I asked the same.

      https://en.community.sonos.com/controllers-software-228995/volume-knob-6792203

      There is somewhere also a thread to bite for new fearures, but i cannot find it anymore, search for it.

      Camillo
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