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Contributor I
January 27, 2017
Answered

Minimum Volume is too loud to enjoy background music

The minimum volume on a Play 1 for instance (volume level 1) is too loud to let the music play as background.
It's "no music" or "too loud music" on volume level 1 Nothing in between. Ideally I could lower the music volume like an old amplifier. It's as simple as that. We use the Sonos system on the lowest volume side and the minimum volume is just way too high. I'm surprised that nobody else raises this.
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Ryan S
Ryan SAnswer
Retired Sonos Staff
October 9, 2018
Hi everyone, starting today with Sonos 9.2 there's the ability to use the mobile controller for Android or iOS to set a maximum volume for each of your Sonos players. The reason I bring it up in here, is that if you have the maximum volume set at 50%, the whole volume bar will still go from 0-100, but 100% will now reflect what your volume limit is set to. This has the added benefit of being able to get more granular control of players at low volume, as the volume steps will scale up or down with the max volume.

So, if you never set your players above a certain volume, this is a great chance to improve the control at lower volumes. Play around with it and see if this helps.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

186 replies

November 7, 2017
I use the sonos app on my phone, but find the lowest volume setting at night is to loud, I like to listen to rain sounds or meditation music at night in bed, but find it to loud for this, sonos need to bring in a fine volume control to take it to the lowest it can go
Move the slider on the app all the way to zero on the left. Tap to the right of the button once. It will take you more than one tap to hear anything at all. Each tap is a 1% change.
Contributor I
November 7, 2017
I use the sonos app on my phone, but find the lowest volume setting at night is to loud, I like to listen to rain sounds or meditation music at night in bed, but find it to loud for this, sonos need to bring in a fine volume control to take it to the lowest it can go

Have you tried disabling Loudness within the EQ settings?

yes I've done many times does help and but the bass to zero 🙂
Contributor I
November 7, 2017
I use the sonos app on my phone, but find the lowest volume setting at night is to loud, I like to listen to rain sounds or meditation music at night in bed, but find it to loud for this, sonos need to bring in a fine volume control to take it to the lowest it can go
Move the slider on the app all the way to zero on the left. Tap to the right of the button once. It will take you more than one tap to hear anything at all. Each tap is a 1% change.


That's how I control the volume kumar, the first tap it more then 1% more like 10%
November 7, 2017
Tap on the Sonos box or tap at the side of the button in the app on the phone?
November 7, 2017
Reconfirming from both my phone and Mac controllers. With the volume slider on the very left, the mute light comes on on the unit. And then it takes 1 tap for that light to go, but 4 taps to the right of the button to hear the first faint sounds from the speakers. And I am listening to a play 1 pair flanking my computer on my desktop, while I am at the desk.
Contributor I
November 7, 2017
Reconfirming from both my phone and Mac controllers. With the volume slider on the very left, the mute light comes on on the unit. And then it takes 1 tap for that light to go, but 4 taps to the right of the button to hear the first faint sounds from the speakers. And I am listening to a play 1 pair flanking my computer on my desktop, while I am at the desk.

on the app on my phone yes, its on mute the first tap and the music come on but defo not 1% its quite loud far to loud to play at night, to sleep to I have 2 play 1s in stereo in the bedroom
Local Superstar
November 7, 2017
Yes that's pretty much the reported issue.
And when you're next to a speaker you shouldn't need to resort to the faff of getting your controller anyway.
November 7, 2017
A defect then, most likely. I tried again with my stereo pair that is three feet away. The only time I could hear very faint music at one tap to the right of mute is because Bryan Adams was singing summer of 69. It took 3 taps to understand the words properly. With music to go to sleep, it should take more taps than what Bryan needs!

Do the one tap to the right of mute thing and send a diagnostic to Sonos with an email quoting the number to see if there is a defect that is causing a 10% volume level.
November 7, 2017
Yes that's pretty much the reported issue.
And when you're next to a speaker you shouldn't need to resort to the faff of getting your controller anyway.

That is a fair point. But unless my English is having a day off, the coarseness of the button controls on the Sonos speaker unit isn't the latest complaint, from what I understood of it.
Local Superstar
November 7, 2017
Everyone reporting it here and in previous threads all have a defect?
I'd suggest more granular control is needed at low volume - inc. from the hardware volume buttons too.