Speakers

On another forum people are mentioning that they’ve had emails from Sonos about their Play1 speakers and that they are now eligable for upgrade…. I never seem to receive these emails from Sonos so though I’d check my system and upgrade information.According to this information, 4 of my Play1 speakers and 1 Sonos One (Gen1) speaker are now all eligable for upgrade and are not compatible with S2 and I can stay on S1 if I like. The thing is, I’ve been on S2 since it was first released so they must be compatible. I’m quite confused now!!  

HalloI’m testing a Sonos system composed of : ARC+SUB (3 gen)+ 2 ONE SL as surround (connectede by Arcana to a Tv Plasma Panasonic and as source : Bluray Player and Apple tv 4K).my question is: when I switch off the tv and Apple tv or Blu ray player is not clear to me if I have to switch off all the Sonos components or it remains always in stand-by (for example the Sonos One SL has a white led always on)thanks in advance for your support 

Hi, I've got my Sonos Move for about a month, quite happy overall, but there are some features I don't understand, and maybe my system is faulty, but the speakers does not capture certain sounds at all, which means that I'm only listening to 3/4 of the total instrumentation. For example, I was listening to the song "FEEL." by Kendrick Llamar. In the intro there are some heavy bass drum kicks and some warped vocals, however the ambient guitar chords in the background is barely captured at all, which ruins the atmosphere of the song for me. My Phone speakers does this better. I have no idea how to bring forward that sound, and it appears in other songs as well, and I'm guessing it's with similar sounds scapes, where the bass and rythm section is overpowering the more subtle ambient background stuff. I've played around with the already limited EQ system, but I've got to compromise on other sounds, which creates other issues.. Would appreciate any tips! 

I noticed today my pair of Play:3 speakers have lost 5 rubber feet. I would like to replace them to keep the devices stable. I called support but was told the product is no longer made. I had hope Sonos still carried leftover replacement parts but the agent said they don't support that product anymore.It is a unique part that fits in cutouts within the Play:3 speakers. Does anyone know where I can get these uniquely shaped replacement parts?

Is there some kind of protection that wont allow people in my house to randomly connect to my speakers because my brother is always connecting to my sonos speakers but i hate it i only want that i can connect to it.

Been using sonos products for around ten years. Recently I’m absolutely sick to the back teeth of how unstable the app is for connecting devices. Particularly the move. Had it 2 years, not changed my internet provider or moved my modem. Sick of needing to find the move on the network. No logic to it. Just a bad service. 

Hi,I have a very simple system that works fairly well: 2 Roam speakers connecting to an Asus mesh system with two nodes (the one wires to fios router and one satellite node).  It works fine when the speakers are indoors but the speakers start to drop when I go outdoors.  I gather it’s due to a relatively poor wifi signal BUT I noticed that the speakers connect only to the wifi signal coming from the router that’s hardwired to the Fios router, even though the other node is much much closer to the speakers.  Q: Is there any way to force the Roam to connect to the nearest node?Thanks in advance,Frank

Hi I had this problem with my Music Library on my Synology NAS server. Eventually the Sonos Tech Team came up with an answer that worked for me. The problem was I only had one user account for the NAS server and all my Sonos Speakers and iMac and PC etc used this account. It appears the NAS drive thought this was a security risk and stopped my two One SLs for accessing the drive. The other speakers worked OK. The solution was to create another user account specifically for Sonos. As soon as this was created and the library rebuilt with the new account all the speakers worked correctly and I can play music from the library from any speaker. Hope this helps with some of these access problems.

It seems a shame that I cannot add a second sub to two Fives. I already own two subs.  I have no interest in home cinema but think that a second sub may enhance my 2.5 channel music system. Any chance that this feature could be added?

I have a new Bluetooth record player amd would like to find a way to connect to SONOS One speakers....I have 3 of them already.Is it possible to use some converter like… Bluetooth Audio Adapter for Music Streaming Sound System, esinkin Wireless Audio Adapter Works with Smartphones and Tablets, Wireless Adapter for Speakers  

How to add existing Sonos product to the new room?Please let me know on this 

I have 2 Roam and they both have issues connecting to bluetooth and have never been able to get them to find the wifi. These are terrible. We have done all the troubleshooting. Anyone have this issue and find a trick where you don’t have to re- set up 10 times to use them? 

In looking at my profile there is a Playbar that should be removed.  It was sold with my house some time ago.  Is there a way to remove this item from my account?

I am about to test if i am actually getting the right bandwith when streaming from Tidal. If not - no need to pay the extra bucks.But i can not find that information anywhere in controllers:I find the status page for the players: http://x.x.x.x:1400/statusBut no - I can not find that information here? Anyone?  

At the moment it takes 30mins for the Roam to completely switch off and I’ve measured that the battery drains about 4% while waiting for the battery saver to work.  I would like the option to reduce this to 5mins or even make it immediate in the Sonos app. This should not be difficult to implement!Thank you!

Hi There, I currently have 1 Play Five and love it. Considering getting a second unit to pair for stereo sound in the lounge. What is the deal with dolby Atmos? Will the two fives be able to give that sound experience as Apple music now has that ability from the source. 

Every time I initially start playing music through the S2 app to 2 speakers (a Sonos One and a Sonos Roam), the app says it is playing to both speakers, but only the Sonos One is actually playing any music. I have to go into the ‘Now Playing’ section of the S2 app, uncheck the Roam, then re-check it again in order to get the music playing out of both speakers correctly.This happens EVERY time I have stopped and then restart playing music.

I’m doing the music for my next high school reunion and need some feedback on whether or not I can use Sonos equipment. Wifi and internet at the reunion venue won’t be accessible. I’m thinking of using 3 Play 5’s with my own router and create a wifi network in the ballroom. The music source will be on an IOS device via Airplay. The question is will this work without internet?

Hello,I believe it makes a lot of sense to enable the SONOS Roam to work as a surround speaker.My suggestion, is that when the speaker(s) is on the dock, it will be set as a surround speaker, and when you remove it from the dock it will become an independent speaker. Personally, I would buy another speaker if this worked.Thanks!

My sonos one sl arrived with some discoloured marks that don’t wipe off on the speaker grill. I’ll attach pics. Any advice as to what this is and what I can do about it? 

At present I have connected the Move to the Apple TV but cannot control the volume.Therefore, I need to connect the Apple TV remote to the Sonos Move.From other users, I understand I need to open the Sonos app, go to settings > system > select unit (Move) and then Remote Control Setup. However, I don’t see “Remote Control Setup” in the menu.Is this a restriction of the Move, or is there another way to connect to the Apple TV remote?

Why don't these ***** make a device that can be used as a PC Speaker? Do they want us to chuck the triangular thing into a ditch and get a proper speaker? Utterly disgraceful -m they care more about here own profits than the user experience. Tell your directors and shareholders that you are on the path tom substantialloss with this self-serving strategy.. Moderator Note: Modified in accordance with the Community Code of Conduct

Hi,My sonos play5 was working well, suddenly it stopped nd smells like burn something. i think my sonos motherboard has been damaged and warranty had been used already. now i want to buy compatible motherboard for my sonos play5. From where i can get the original one?thanks.

Hi folks - a friend of a friend is considering selling these speakers - can someone help me identify the specific models?  I see Play 1’s on the lower right...Thanks…