Speakers

I have just been on with customer support as I am now unable to play music simultaneously in two separate rooms (only since downloading the recent update!) Prior to this update they have worked fine in both rooms since purchase of the second Player1 in November. Apparently, as I have a wifi booster near one speaker, it is now reading it as a separate 'network' and I cannot play music simultaneously in two rooms. Before I go out and purchase the suggested Sonos Booster, I would like to check if anyone else has had this problem. I am not a technical wizard but this doesn't really make sense to me as they worked perfectly before and nothing has changed in my environment.

I'm looking to be able to play different music in 5 different rooms and have them be controlled individually in their respective rooms and centrally from a computer/smart device. Is that something sonos can do?

I would like to be able to reorder the Sonos favourites. I'm seems like a basic function and frustrates me. I just want to reorder my favorites on my iPhone.

After much testing trying to get my new Play:5 to connect to my network music library share on my Windows Server 2012 R2 server, it appears that Sonos does not support NTLMv2. It would appear from another post on this forum at https://ask.sonos.com/sonos/topics/sonos_with_osx_mavericks_server that OS X Mavericks now requires NTLMv2 by default for SMB share connections. Requiring users to lower the security of their system to enable NTLMv1 connections is not really a viable solution as NTLMv1 is a very old protocol and has many security vulnerabilities and is exactly the reason why Apple have decided to move to blocking NTLMv1 connections, something Microsoft will no doubt do at some point in the future (by default as it's already possible to configure a policy to block these connections). Sonos need to add support for NTLMv2 and cease using NTLMv1 connections. Additionally, Sonos should support the NTLMv2 Session Security and 128-bit Encryption optional suite components in NTLM

My sonos play 3 says its unable to connect to the wi-fi while going through the set up process, help would be appreciated! 

It is clear that Sonos does not want to be another Bluetooth speaker otherwise they would have done so by now. But is sticking to the WiFi only model going to allow Sonos to survive? Sonos is so much focusing on a niche market of users who need to play music in multiple room (who does that?) and are total Audiophiles who can tell the difference between Bluetooth and WiFi streamed music (remember that cell phone cameras destroyed the amateur High end camera market). People want convenience over complexity. Water flows in the path or least resistance. If you read the WiFi vs Bluetooth argument for Sonos, you see it is all just one argument, "Do you want to play different music in multiple rooms?" This is not enough for Sonos to keep going. Why not allow users to choose? Add Bluetooth and keep the WiFi option. I am sure it is not an issue with cost as adding BT to a speaker costs pennies. The reason I write this is that Sonos makes great sounding speakers and it is a shame that I have t

Does anyone know of any solutions to mount the new sonos ones to a stand other than the ones sonos makes. I have a pair of speaker stands I wanted to use with the new sonos ones and without any mounting holes I am forced to find another solution. Was hoping maybe there would be some cool custom wood base or 3d printed base the speaker could sit in that could be mounted to other stands....i don't know...just hoping SOMETHING is out there as I hate the look and design of the ones made for the sonos one.

Hi All I’m brand new to Sonos and have bought 2x Sonos ones (using in stereo) and also a Play 3. I have a large sideboard and have set my pair of ones up at either end with the play 3 in the middle. Is this OK and what would the best settings be? Or Am I totally mad and I shouldn’t have them all in the same room? Thanks in advance Liam

Hi all, since updating my Play:1 to the latest software and running trueplay I am getting strange bass distortion and sharp drum notes sound bloated. The first drum will be louder and distort and then it seems the play:1 pulls back the bass a little. There is also noticeable popping noise through the low notes of a song. Now I can turn off the trueplay eq but that doesn't sound anything like it used to before the update! So I'm stuffed! I have submitted a diagnostic (5273094). This is exactly the same fault as the this post: https://en.community.sonos.com/wireless-speakers-228992/trueplay-bass-distortion-on-play1-6733388 Hope this can be quickly sorted Chris

One speaker is not on the controller. The white lamp is blinking slowly no matter what I do. I have tried to "add a speaker or a sub..." but the light does not change when I press the two buttons simultaneously. I have tried to connect by ethernet cable to my Bridge, but there is no blinking light in the Ethernet socket; netither in the speaker nor in the Bridge. I have tried to move the speaker close to my router and my Bridge. I have tried to reboot my router Diagnostic report 8450108

Last weekend my Playbase and 2 Play 1 surrounds suddenly dropped out and my system was not found by the app. I set them up again but whatever I do I cannot get the Playbase to work over wifi and it cannot be positioned next to the router in my hallway. If I wire it via ethernet I can connect but it cannot be wirelessly networked to complete setup. The rear speakers can be. I cannot get them all on the same room setup as the Playbase has to be moved to the TV to complete setup but then won't as it cannot connect on wifi. I did a factory reset on all units but that did not work. I brought the TV into the hallway to complete the remote setup after the reset so at least I can get sound and adjust the TV. I cannot get the Playbase on the network and therefore cannot pair it back with my surrounds. So frustrated!

I have adjusted the bass and treble setting on the sonos equalise within the app and uncheck the loudness option but it does not change the bass distortion I hear during play back of some songs, in particular dance tunes. I have two plays 1's and the others fine, any suggestions.

My local west elm is running a buy one get one 50% off. Doesn’t seem to be on the website. Looks like a great deal!

I got a ZonePlayer, I guess this is an older version of what is now Connect, and hooked it up to a powerline adapter in the living room because my router is in a bedroom. I got it to work the first time, but after awhile, I couldn't connect to it with the app and numerous attempts to re-do it failed. The app says "Looking for WiFi" even though the ZonePlayer apparently doesn't use WiFi, but must be wired. The buttons don't match what the wizard shows for the top button because it's a "Mute" button on the ZonePlayer. I had to select the "Connect" during setup because there is no specific "ZonePlayer" option. I moved the unit into the bedroom and connected directly to the router and it went through the setup successfully and very quickly, so there must be an issue using powerline adapters. For anything else I've connected over about 8-9 years, the powerline adapters have been far superior to WiFi. I've never had an issue with one until now and they don't require software to set up.

Hello, I have 2 Gen 2 Play 5's and both have lost a few of the rubber feet somehow. 2 x round bumpers, and 2 x the rectangular ones. Sonos CS claims "We do not replace PLAY:5 feet, as they are not rubber, but part of the unit. We can replace PLAY:3 because they are rubber, and not part of the unit" Has anyone by chance found a remedy for this situation? Thanks

Which has a better sound quality stereo pair of Play 1s vs Play 5?

Now... I get bored so I thought of something! I have a Sonos CONNECT to hand (was connected to the Samsung soundbar downstairs heh), Play 1 pair and SUB. And I also have Dolby Atmos for headphones purchased because, well, I use it for gaming with, you guessed it, headphones! Basically, it turns your generic stereo headphones - any stereo headphones - into surround sound... Virtual surround sound might I add. So I had a question in my head -- what if I position the pair of Play 1's directly to the left and right side of my head like headphones and use Dolby Atmos for headphones with a line-in source through the Connect? So I try it and it sounds so damn cool. It might not be to par as the cans right over your ears but it is also damn close! I could easily play games that support this technology in virtual surround like Overwatch that has 7.1 virtual Atmos built in. I was shocked to feel like I was hearing things behind me with the Atmos demo. Crazy stuff! Give it a try if

Have a Sonos sound bar, sub and 2 play 1 as surround with a sharp aquos tv. With a direct tv wireless client there is no audio when using hdmi but do when using component and right/left rca. Other items (Apple TV, Xbox) work with hdmi but not the direct tv.

Does solos work with Yamaha Music Cast

Hi Sonos Community! The short question: Which Bluetooth adapter do you recommend to use with Sonos Play 5 (via line-in)? I've just bought Sonos Play 5 and I am greatly disappointed. Sound quality is truly amazing. The lack of Bluetooth is really annoying. I knew it before buying but in practice you need Bluetooth some times! The Bluetooth would make this speaker perfect. For this reason I am considering return and going with Bose SoundTouch 30. However I decided to give it a shot with Bluetooth adapter. Can you please recommend one which would not lower the quality of the sound? Thx! Greg

Can a Sonos One assigned to the family room play the same music at the same time as the Sonos One in the dining room?

Hi guys! Is it possible to have four "Play 5" speakers (two stereo pairs) in a group for a big room? I'm afraid that it won't be enough with two. Thanks a lot in advance. /Daniel from Sweden

It seems like an addiction is building up inside me. I can't stop myself thinking about adding new pieces to my sound ecosystem. So,I own a brand new Play 5 gen 2 and I wonder if adding a pair of Play 1s in the same room will create much and observable difference in listening experience and sound quality?

I have my Sonos:Connect connected to my TV, and one thing I would LOVE to be able to do is play music through the TV and use the TV as a controller. Being able to see what is playing, and use my Roku remote to rate tracks and control playback. As complete as the Sonos experience feels for me, this is definitely a place where I feel I am missing. Some of the streaming services has Roku apps, that definitely fills in some of the gap, but not all of them do. Plus this doesnt allow me to modify groups, which still has to be done through the use of a phone or computer.

Downstairs in my family room I recently put together the following system - Playbar attached to my TV, and two Sonos Play1s as surround sound speakers (I'll be adding the Sub shortly). I also have an Echo Dot in the Family room that I use to voice control the system, as well as other Alexa functions. If I wanted to purchase the Sonos One (with Alexa built in) for my upstairs living room to use as a single speaker and another Alexa device, is it possible to have the same music playing throughout the whole house and have Alexa control it all by voice? Thank you.