connectivity

Welcome to the unpredictable world of Sonos!!

this is what they don’t tell you in the store, people on here will tell you it’s your fault and make you feel silly by telling to to change a lot of settings (that ultimately won’t make a difference)

Moderator Note: Modified in accordance with the Community Code of Conduct

​@Katgrace81 

OK…you can either believe ​@P1553d off or you can provide information about your device, network and Sonos setup or call Sonos tech support. Maybe then we can help. It’s your choice.

Hi I have 3 era 100’s all in separate rooms. WiFi is sufficient all other devices no problem. One minute they work the next they don’t! Frustrating!! 

Does your network consist of extenders and are you using your own router ( or mesh setup) In conjunction with an ISP provided router and modem.

I have a bt  home hub and a EE booster. Hope that answers your question not great with tech 

What does the signal strength look like for each Sonos?

Have you tried the basic fixes recommended in the support section?

https://support.sonos.com/en-us/search?q=Wifi

Ooh did somebody mention the app update that wreaked havoc and Sonos couldn’t fix and left it to the ‘Sonos community’ to figure out?

no thought not!!

sonos has become the domain tech geeks despite being sold in retail stores with no warning of the potential difficulties. Dont get me wrong when it works it’s fantastic, it’s just so dang unreliable 

​@Katgrace81 

When did the issues start or have they been happening since you installed Sonos?

​@AjTrek1 I’ve only had them a week, no issue setting them up or on the first day of using them. But the last 3 days they’ve been very temperamental