Compatibilty Sonos S2

I believe, it should be technically feasable if Sonos would also implement mixed S1 + S2 devices in one modern App - even if this means, that if you have groups of mixed devices they will go into a “degrade” mode - e.g. not being able to play HiRes (oldest device in the group sets the feature level) - but this seems to be strategic move from Sonos to make development easier for them and to get rid of legacy devices in the mid-term. Where can I file an complaint?

If you mean to file a complaint with Sonos, you essentially just did. Sonos does read these forums.  If you mean with a 3rd party,   I have no idea how it’s done in your country.  

Sigh. It has been stated numerous times that a mixed legacy-modern system is technically not feasable. Every single component within a system must run on the same firmware version. Operating a multiroom system is a wee bit more complicated than playing around with an iPhone.

@SmiljaSigh even more. I have invested really thousands of Euros into my Sonos system and now they are telling me I either have to upgrade my legacy products ( 30% tradeup is okayish, but still I would need to invest a 4 digit amount to upgrade all my legacy products) or split them into a S1 and S2 system if I want the features on my modern devices. Sigh Sigh Sigh. Being a seasoned IT architect experienced with this kind of development topics for quite some years, I understand there is complexity, but this does not mean its not possible. Sighing endlessly. what do you do btw. do besides accusing customers you don´t know of being incompetent? 

Just to be clear, you won’t be losing any features you currently have on your modern speakers if you stay on a legacy/S1 system.

The number of times users have been told in the past (not by Sonos but other experts) that Sonos couldnt have two Apps (like a legacy and current….) on the Stores…. Nice to know they actually can..

Me? Being around for roughly five years, I’m now caught up in a ‘troubleshooting the most common Sonos hiccups’-loop sans chance to escape.

I don’t recall anyone saying that.  It’s been said that Sonos would support multiple versions of the app, as in users picking whatever version they like the best, before.  Not the same thing.

It's been said lots and lots.  Think it was even said it was even against Apple's T's & C's when users were asking for more than one version.

Doesn't matter though - call it S1, S2, Legacy, both etc. at least they can do it and are allowed to.

Ok then.  Not sure who you’re refer to specifically, but I never thought and have said recently that I thought two apps was a strong possiblity for handling the 2 system situation.  I’ve actually have two versions of the smartthings app on my android phone right now.