Spaces & Setups

Does adding other pieces to the ARC, off load enough of the the work to say a sub or 5 to make the ARC noticeably cleaner? More dynamic? More headroom?Is it ever going to get close to a studio monitor?Thank you.

Does anyone have a solid recommendation for a multi-device universal remote that works well with Sonos?I’ve used the Logitech Harmony Remote and Hub to control my AV products and Sonos for many years. It’s a great system. Recently, the remote stopped sending commands consistently to Sonos and Logitech has announced that they have discontinued Harmony, so updates and support will trail off. I’m done trying to get this to work correctly.

I’ve been running my system for 10+ years now, and one little feature always bugged me in the Desktop controller. I am predominantly using the Desktop controller to run my Sonos system, via a mini PC connected to my TV.The issue:The progress bar for any music I play is occupying only a minimal part of the screen in the top middle. There are miles of space to the left and right of it, space that is completely unused. I have used music players on my PC that will use the full width of the window for the progress bar, and adjust the size of the progress bar relative to the window size (i.e. Mediamonkey, MusicBee and others), allowing for much more precise control when trying to skip through audio files. Now on my 65” TV, the bar is just ridiculously tiny and skipping to a specific part of an audio file, especially in an audio book for example, is very tedious - and, imho, unnecessarily so.I have attached a screenshot, underlining in yellow the current progress bar. Clearly, making use of t

I will often search for an artist, and then browse their albums. I want to listen to their most recent album, but based the list of albums doesn’t show years published. Furthermore, as far as I can tell, there’s no way to sort by date published. Am I missing something?  

This is an old topic but all the answers that I find do not work for me.The only way that I can have synced sound and picture is by using the ‘normal’ setting in Sky q, the Dolby settings will immediately lose sync. I have checked my TV settings and there is no pass through switch but bitstream, I am told, will give me Dolby. No, it doesn’t.I connect my Sonos direct to the arc plug on my set. I have no idea what to try next.I need a genius out there to solve it for me!

Hi There is a feature in Sonos AMP that disable RCA input when no input signal.It lead to an issue using microphone From a mix table as input. Its possible to use RCA input without Autodisabling option ?  

Received my Sub Mini yesterday. Installing it was a piece of cake. I connected it to my Playbar. Performed Trueplay. Heard no difference in TV sound, whether speak or music. Toggled Trueplay on and off. Heard a difference in sound of the Playbar, nothing from the Sub Mini. Toggled loudness on and off. Heard a difference in sound of the Playbar, nothing from the Sub Mini. Toggled Sub Mini on and off. No difference. Tried various combinations of these parameters. No difference. Tried all of this at 2 different locations; one underneath the Playbar and one abt. 3 meters away. No difference. Throughout testing bass and treble levels at zero.Then connected it to my 2 grouped Play:1's. Performed Trueplay. Once again: no difference in sound. Performed Trueplay. No difference. Toggled Trueplay on and off. Heard a difference in sound of the Play:1's, nothing from the Sub Mini. Toggled loudness on and off. Heard a difference in sound of the Play:1's, nothing from the Sub Mini. Toggled Sub Mini o

Hi all! I was hoping someone would tell me what I need to buy for a great home theater system.  Our family room is 22’ x 22’ (500 sq. ft.) and we have a TV and a bluetooth record player.  Can someone tell me what I need to buy and where I need to hang/place it?

Hello,New to Sonos. I have a pair of One SLs being delivered this week, an Arc on order and an S3 sub sitting here still in the box. I plan on using the SLs as a stereo pair in my office strictly for music.  When streaming high resolution music from the Sonos app via one of the music services, (Qobuz, Apple Music, etc.) does Sonos provide you with the audio format details such as the bit rate, sampling rate, etc. or does it simply just indicate HD or something along those lines?  Thank you. 

Can you please help me? This room is 33 ft long. Usually while listening to music, we sit in the blue chairs. I have two 5s on either side of the credenza and a sub woofer next to the right speaker. The music doesn’t have the sound I thought it would. Do I have them placed too close together? Can I put them on either side of the room, that means they would be 30 ft apart. Do I need 2 more 5s?

Hi,  So this is what I’ve got… 1st gen Apple tv4k sony bravia 43xf7596with standard arc (not eArc), HDCP2.3(for HDMI™1/2/3/4), Dolby™ Digital, Dolby™ Digital Plus, Dolby™ Pulse A Sonos beam gen 2 sound bar (supports arc, eArc, etc) My Apple settings for audio format allows me to choose EITHER auto or 5.1 (followed by a warning that I may get poor sound) if I play sound through the Netflix app on my virgin media box, I get DD atmos etc shown on my Sonos sound bar output. Great! if I play the same sound through the Netflix app (or play any other video) via the Apple TV 4K box, I just get PCM 2.0. On my sono app.  No surround sound.  Just pcm. So, in layman’s terms, how can I get surround sound (or better) from my Apple TV box through my beam sound bar? I’ve read countless articles, hearing about eArc, buying an arc to eArc converter, updating to gen 2&3 ATV, switching ATV format to just 5.1 despite the warning…. I’m lost… what should I really do? would a newer gen Apple TV help?  Ple

Hi!I am considering buying Sonos Roam to connect it through Smartthings. Unfortunately with all the recent changes in Smarthings environment I am not sure if I’ll even be able to connect it. So my question is:Is it possible to easily connect the Sonos Roam in Smartthings? Is it possible to activate certain build-in sounds on different actions? For example turn on the dogs barking sound when the motion on some sensor is detected. But I want to do it directly in Smartthings, without the need of any complex steps in Smartthings Groovy IDE etc.

We pay EXTRA to mount the ARC on the wall and it looks ridiculous when seated. More importantly, not knowing I’d see them, I measured its height from the table to insure the Arc would be centered between the TV and fireplace and because the feet add height, it was NOT centered! Being a type A person, I removed, filled all the holes and had re-drill and remount. This isn’t right.  

HI -I’d like to use my Sonos Moves as a small PA system for gathering. So someone would be using a separate microphone and the idea is for the Moves to amplify it.  Is this possible? Ideally I could use both (via airplay?) but i’d settle for just one (bluetooth).  BTW, Sonos, how about supporting stereo pairing over bluetooth like some other vendors do?? 

It’s 2022. It would be just an excellent experience to have a widget to add to support toggling volumes without needing to open the app. While I know there’s third party solutions I trust Sonos with both support and privacy. With Apple’s OS fully unified from mac to iPhone, it would be just a cherry on top for the Sonos ecosystem and help my older family easily interact with the speakers. 

I purchased a Sony KD85X91J in July equipped with eARC so I could listen to content from my Apple TV 4K in Dolby Atmos. The problem I have is whenever I play Atmos content (and ONLY Atmos content). Every so often the Arc has a quick popping sound followed by the Arc losing audio until I back out of the Atmos content I was watching. When I back out I can start the content again in Atmos and it will work for a while until the pop and audio cut out happens again. I have a 5.1 setup with the Arc, 2 One SL’s and a Gen 3 sub. The bass and surrounds still play audio after the cut out. Only the Arc is affected. The HDMI cables i am using are both rated to handle Atmos content. Link to the cables being used is below. https://www.amazon.com/gp/product/B07S1CGQ9Z/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 Is there a fix for this issue? It’s very frustrating investing into a system that cannot deliver what it advertises and I’m hoping theres something I’m missing that will easily solve th

Does anyone know if my Sonos products. IE playbar play ones and sub will work on a mobile wifi instead of getting broadband. I’m looking at the pay as you go EE  wifi things. Moving house soon and don’t want to be tied in a contract. Your feedback will be much appreciated. Steve

I was excited that my sub mini arrived today, but not so much now that I've set it up. We've got an open-plan area where I have a beam for the tv and two 5s for music. I assumed I could pair the sub mini to both - ie, that it'd work with the beam when watching tv and with the 5s for music. But it looks like I have to assign it to one or the other. A bit disappointed! Unless I'm missing something?

Keeps dropping devices as I add devices will not maintain all four devices on the network simultaneously. Hot garbage application is hot garbage

Hi i just get a sonos beam 2, what do you recommend to bought first the sub mini or the One SL pair?

I have a Harmony remote.  It controls all 'smart' gear and Sonos, but it's not fun to use. I think Sonos should enter and take over this market.  There are no competitors that are significant. Please consider it!

Hi All I wanted to make you aware of an experience I am having with both Sonos and Samsung. I am on my second Samsung tv (replacement q95t) and the following letter to CEO’s of both companies should explain. Be interesting to know if any members of this community are aware or have experienced these issues. Dear Patrick/Sang Ho Jo gwi-ha   Apologies for the direct approach, however I must make you aware of a situation with regards to two of your companies top consumer products.   I have been a loyal purchaser of both Samsung and Sonos products for a number of years now, and most recently have purchased your Sonos Arc Soundbar and Samsung Q95T television products.   On receipt of these products, I have noticed a compatibility issue between the two aforementioned products around the eARC connectivity. Simply put, once eARC is enabled on the Samsung device, no sound is transmitted via the Sonos Arc. Once Disabled however, sound is apparent.   From a samsung perspective, I have been iss

Have has Sonos for 10 years with almost zero issues until the last year, but clearly because I have original Sonos 5 speakers I guess Sonos is just trying to screw my investment in their company! Over the last year about every couple of months we end up not being to play anything over speakers…Sonos app can detect all the speakers, just will NOT connect! I guess the only way to keep customers these days is to disrupt original product and try and make you purchase another $10 in product…if this is how this company (that I told everyone I knew to buy if they were in the market) and now just a sellout to corporate greed and shareholder vs good product and customer service…if only companies would look again at good products and customer service vs short term $$, but I guess that’s what investors are looking for these days and not caring about the customer is where it’s at!

How to use a Sonos Beam AND a Sennheiser headset with a new LG Smart TV.Many hard-of-hearing people use a Sennheiser wireless headset when they watch TV. (I use a Sennheiser RS 120-W.) These headsets allow a hard-of-hearing person to have their TV volume turned up high, while other people in the room can listen through regular speakers at a lower volume. A problem arises when a Sonos Beam user purchases a LG Smart TV (one of the most popular Smart TVs on the market). When a Sennheiser headset is plugged into a LG TV’s optical port (or any other LG TV audio port), the Sonos Beam simply stops working; other people in the room can no longer hear sound from the Beam. (They can only hear sound from the inferior LG Smart TV speakers.)(There’s a quick solution for cable subscribers, but I found it to be unacceptable. The earphone jack on the back of cable boxes has a place where headphones may be plugged in. This creates a real delay in sound (lip-sync issues) which I found to be supremely an

TLDR: What is the best way to enjoy albums given you already have an Arc and Sub? I have an arc and sub in our media room.  I’ve recently gotten a port to attach our turntable, and am wondering about getting a more expansive sound.  Broadly speaking, could I expect a pair of fives facing me, or a pair of ones behind me set up in a surround system to offer a better experience?  I’m wondering if a pair of surrounds behind me would offer the same kind of stereo experience as speakers facing you, and if the sub and or arc would work with the fives, i.e. would I be losing bass if I ran the turntable through the fives.