Spaces & Setups

The Android S1 controller app just updated. There is a new notification at the top of the screen saying “It's time to update to Sonos S2. You can schedule an automatic update or do it now. More information”. The notification is large, taking up about 10% of my phone's screen. There is no option to close this notification, unlike previous similar ones. I have decided I want to retain the S1 app and not update to S2. I only use Sonos to play local files from my NAS and have zero interest in any additional features. I previously understood that this is fine; the FAQ regarding the controller says that customers can continue to use the S1 Controller app if they so choose. I've been through all the app menus I can find, but cannot see a way to disable this notification. Does anyone know if there is an option to do this somewhere? Changing the app’s Android notification permissions doesn’t address this problem. Ideally I could permanently disable these notifications: I'm aware of S2 but don't

Can Sonos be steered over Apple Watch ? 

Attempting to add WRCH FM 100.5 to SONOS  & Favorites on a S1 Controller, not successful, using Manage: Add Radio Station https://www.audacy.com/wrchhttps://www.radio.net/s/wrchAudacy, formerly Entercom, Not Listed in “ Add Music Services “Other stations listed with Audacy work OK,such as 1080 WTIC, but favorites show station as Radio.com StationNext step is ?  

LG has released a firmware upgrade for the B9/C9/E9 supporting multichannel PCM passthrough.  This is great except Arc doesn’t support it yet. Because of this new update, my Apple TV decides it should use LPCM instead of Dolby Digital 5.1 with Atmos enabled resulting in only 2.0 audio for non Atmos content.  The current only workaround is to disable Atmos and enable it when you want to watch an Atmos file.  Very frustrating as the previous firmware had no issue.  

Hello,I have two “Polk Audio Patio 200” outdoors hooked on a Sonos Connect. It covers one area of the yard really well. I have another area of the yard that I would like to cover, only a few feet away from the left Polk speaker. We can hear the music but I'd have to crank it up high, which is not cool for the neighboors.The simpest idea would be to extend the speaker wires out to a third speaker, but part of me tells me it's a stupid idea:I'd only get the left side of the stereo (which might be acceptable- I don't expect high audio quality there, I already have indoors for that). The sonos amp would have to power two left speakers with the same output vs one right speaker. I could also get 2 new speakers so at least it's even on each side. I am pretty much posting here for someone to confirm it is stupid…If so, then what are my options? I could get a standalone Sonos, but Sonos don't do outdoor speakers (It's out of the rain but don't know how long a Play One would survive outside) and

Anyone have any idea if Sonos will soon support Audacy.com streaming radio stations?  My local station left radio.com for Audacy and now we cannot listen to it.  Thanks!

Is it available to purchase in the UK as I can only see it priced in USD?

With the Sonos S2 app on an iphone my Arc was detected and connected to my home network, but will not connect to my new LGOLED77GX TV. I have set the TV sound to output to HDMI Arc, and in additional settings I set the TV to audio pass through and to HDMI eArc. The Gen 3 sub is connected to the Arc, also via the wireless home network. The connection between the TV and the Arc is an HDMI 2.1 cable, plugged into the LG's eArc terminal (HDMI 2), and the other end is plugged into the Sonos Arc. I have tried simply powering off the Arc, and also a factory reset of the Arc, but each time I try to connect the Arc to the TV the Sonos 2 app says it cannot connect to the TV when I tell it the Arc is physically connected to the TV as described above. Help please 🤔.

Can Sonos add Scribd audiobooks to their services? Would love to listen to via Sonos instead of AirPlay, which does play on all 5 speakers, but drains my phone's battery. I listen to Audible all the time on Sonos & am grateful for that link-up. Now, Scribd would be amazing. Thanks!

Seems that there is no way to use the alarm on files on my hard drive, or a way to upload my files to Amazon or Apple Music.Let me know what I am missing.

Just picked up a WD MYclloud Home NAS. I loaded my music on the WD My cloud. When I went to play the songs from the Sonos 1 controller, I noticed that there a lot of songs that were not properly categorized by Artist and Album. It lists the tracks as unknown artist and album.It seems like the metadata is missing.  My music files were moved from my iTunes folder where it is saved by Artist/Album/Song title. The folder/files on the NAS look exactly like they do in the iTunes folder.It looks like it is happening with all my iTunes files that are MPEG audio files. I am using the S1 controller. Any one experience this and have a solution? Thanks!

Is there any chance that the Saxo app could be compatible with the Sonos player? We listen to books through that app.BW Heidi

I have two Sonos One speakers.  One in the office and the other in living room.  When I turn on a Sonos station (e.g., Sirius XM) with the Sonos app, I get sound from the living room speaker but not the office speaker.  I then have to tweak the WiFi settings to get a connection where the office speaker has sound.  I have to do this every time I start up the Sonos speakers and it doesn’t matter which station I am trying to connect to through the Sonos app.  It gets a little tiresome!If I start up a station using the station’s own app such as the Sirius XM app (not the Sonos app), then when I connect the Sonos speakers they both have sound.Why do I have to keep tweaking the WiFi settings to get sound from the office speaker when using the Sonos app?

Hi All! I am a bit confused and can’t find a clear answer. Can I use a Sono Port to connect my Marantz receiver and use Sonos speaks as satellites in a 5.1 set up. So, if I’m watching a movie, the Marantz handles my bowers and wilkins left, right, and center speakers but it’s synced with the Sonos speakers via the sonos port? will that work? 

I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. After multiple conversations with Sonos support and the LG's support people (they kept blaming each other for the audio delay), I decided to email Sonos' CEO about the issue. After a few hours, I got a reply back from him, CCing a team manager who was going to look into the issue. We scheduled a call and he had me send various diagnostics to him. He said that the engineering team was going to investigate and get back to me. A week later, I got an update. He told that they are still working on the issue. He also said that only one other person had reported the same issue (I assume that means that only one other person with an LG TV). So, if you're having audio delay issues and you've tried all other troubleshooting, reach out to Sonos support and have them look into it. If it helps you might mention my reference number, which has already

Hi, I have 2 seperate 5.1 systems in my home currently.  I have arc, sub, amp and 2 non sonos in-wall speakers in living room and I have playbar, sub, and 2 sonos one’s in my bedroom.  What I need help with from the community is:  Can I have the exact setup listed above but change out the 2 sonos ones in my bedroom for 2 more inwall non sonos speakers and continue running 2 seperate 5.1 setups.  I know the amp can run up to 4 speakers but I am not sure if you can continue running 2 seperate 5.1 setups off of one single amp.  Hope this all made since.  Thanks for the knowledge if you know the answer.

Hi all, recently moved into a house with the NUVO Concerto system and looking to update the source systems (currently runs off a computer CPU with music folders...). I just want to know if I can plug in a Sonos Port into the basic RCA source inputs or if this particular amp will be to out of date. Ideally I can control music and volume from the Sonos app rather than the NUVO control panels on the wall in each room for the in-ceiling speakers. Hoping I don’t need to update the multi-zone amp.

Hi, I have a SONOS amp with 4 Monitor Audio C165 speakers connected. Prior to getting this setup in February 2021 I used Spotify premium, however I realised that Tidal appeared to offer consistently higher quality audio and even master files of some songs. In my naivety I signed up for their highest package thinking it would give me the best quality(not considering whether human ears can pick up on the differences between the higher quality files). Since researching the subject this last week, it seems clear that SONOS cannot reproduce the rates required for the master files. In short, my question to more experienced SONOS users and technophiles, is what streaming service is most suitable for wireless playback through the SONOS app?

Hi new here...excited to try Sonos.

Hello, May, last month, you informed us that there would be no more update for the old equipment on sonos1.I could live with that because everything was functional at home.And now you are pushing a final update that prevents most of the adjustments on my system.I can’t even change the sonosnet channel. I have computers, android phone on version 7, tablet on version 7, android boxes on version 7.You said the truth, there will be no more update, only a downgrade.What’s the reason behind all this?

Hi there, I have Arc + Sub + two One SL as surround in my living. All devices are in the same group called living. This works well for watching TV. What I wanted to do is to create a second group with only the two One SL + the Sub to be used when listening music in a normal 2.1 mode.  Is this something doable and if yes how? Many thanks in advance.C.

Hi, Bought an Arc speaker together with Sub Gen 3, everything are connected except the sub have no sound. Already follow all the instructions from the previous comment yet not solving the problem. Kindly advise the next step. Thank you.

Hi guys,I am waiting to get my hands on the Sonos Arc when it becomes available on the 14th of May (Eastern Europe), looking to create a 100% Sonos Home Theater setup.My living room is 25sqm and the distance to the tv is 3.5m. Main use: 85% movies, 15% music. I was thinking of getting the ARC, Gen3 Sub and 2x One SLs; The surround speakers would sit to my left and right.I do have a few questions though:Would the Sonos Five improve the experience greatly in order to make it worth the extra money? Can I get and use also 2x Sonos Fives as dedicated front L/R speakers + the ARC in front of the TV + Sub + 2x OneSL for surround?  How many speakers can you connect in total to the ARC? can I make it 7.1.2? or 9.1.2?  How well does the speakers deal with bass? My room has poor acoustics and the bass from the subwoofers is amazing when sitting directly in front of the tv but 100% absent when moving elsewhere. I couldn't find a better placement for the old subs in the old HT systems I've had.Look

Sonos S1 on iOS 14.4. Sonos S1 app has a persistent “It’s time tp update to Sonos S2” message that doesn’t go away. How do I clear this message?

Does the Sonos system honour the ‘Album Artist’ tag? I suspect not, but why not? Or is there  way round it…..Everything works - I can see my library, I can play music, I can play radio stations etc etc. Just cannot fathom how to get the darned set up to honour the ‘Album Artist’ tag. All other tools/systems I have do honour the tag (J River, Logitec media server, plex etc).Any info/advice gratefully recieved.