Spaces & Setups

Hello, I have a Beam ,a sky box and a Sony tv. I am not sure what should be connected to what. I have a hdmi going from sky box to tv and the then a hdmi cable from beam to tv into arc port. Do I need anything from Beam to sky box?

I have two music services, Apple and Amazon. If I’m listening to a song and I want to browse the artist or see album info I can tap the three dots and do so if the song playing is from Amazon. If a song is playing from Apple Music, I can’t do either. I get a “No Selections available” message.I have reauthorized Apple Music, logged out and back in and I have an Apple subscription. I’m using iPhone 11. And if I am playing an Amazon Music song I go right to the artist or album.Not sure what’s up. 

Does anybody know what the screw sizes for the  official Sonos One stands are?  I’ve lost the screw kit that came with the stands.  There were two sizes per stand (instructions just list them as ‘black screw’ and ‘silver screw’)I went to Home Depot but couldn’t find any that fit Thank you. 

The analog RCA outputs are said to be 24 bits. Is this per channel or is it 12 bits per channel 24bits combined?

Hello,I am looking to purchase a U Turn Orbit Plus with a built in Pre Amp. Will my old Gen 1 Connect:Amp Z100 work with this turntable? Or will I need to get a more updated amp/port/five for this to work?I currently have a collection of (2)Sonos One SL and (2)Play:1 speakers, a Beam, and Boost. So does this work?  Turntable w/ PreAmp → Connect:Amp Z100 → Sonos speakers (One and Play:1 or Beam)

I searched and did not see this answered. I have two (2) Sonos Move (and a Sonos Ray, but not consequential for this question). My music service is ITunes. How do I play ITunes to both Sonos Move, simultaneously? I was told you could do this, which is why I invested in a 2nd Move. Seems only SONOS Radio allows simultaneous play?

It appears that Sonos is really suited for home use. I have a bar and I use Sonos and Spotify but customers that have access to my Wifi also have access to my Sonos/Spotify. I have set my speakers to a separate Wifi on the same router and used to the Sonos App to access my Spotify music but even though people have no access to that password they can still get access to my speakers. Is there a professional solution for commercial use to block access for my customers?

When using amazon music prime we cannot see the songs on the queue and hence can’t go forward or back in tracks during playlist playback

I have purchased a Move. If I were to add a second speaker, so that there are two good speakers within one room or I have speakers in different rooms, what speaker would  best compliment the Move? Can I have two Moves?

Can use sonos speakers for home theater system with existing wired subwoofer through my receiver?

I just noticed today whilst playing from music I ripped onto my NAS that I am getting an “HD” icon on the screen. I looked at the Sonos blog and they mention HD music but then say there’s no accepted definition of what that means - sampling rate, bit depth etc. So I wonder what this is telling me or what criteria for showing the HD icon are?This file is FLAC 44.1KHz (There doesn’t seem a straightforward way to get bit depth in Mac OS).NB I tried another file I have and that is m4a and 44.1 KHz and also shows HD 

Hello forum, I’m going crazy trying to solve the issues of the Sonos Arc constantly disconnecting from the TV eARC every power cycle and reverting to the internal speakers. Have tried every possible combination, enable, and disable without luck.Auto Power Cycle (ON and OFF) Auto Device Detection (ON and OFF) SIMPLINK (HDMI-CEC; ON) QuickStart+ for LG (ON and OFF) HDMI Ultra Deep Color (Enable and Disable) Instant Game Response (Enable and Disable) All HDMI Cables Tested HDMI cables connected to TV no luck HDMI cables disconnected except Sonos no luck HDMI-CEC setup only for the Sonos ARC eARC enabled I’m running out of options to test, is very disappointing and frustrating that a soundbar of 1000€ + 800€ sub is constantly required to setup every day to enjoy.Have run a diagnostic 303498386.System version 14.19 and LG TV updated to lasted software.(65NANO866)If anyone can help will be much appreciated.

Have a amp and cd player with decks in our dining room at the moment.. but would love a way to hear this in other rooms .. and replace the current alexa speakers ..  Is it possible to plug something in to my amp that will let me broadcast to a Sonos speaker? Sorry if this is non technical and clumsily written 

Hi,I have a Sonos setup consisting of an Arc, Sub gen 3 + 2x One SL.My hearing in my left ear is less good than that in my right ear. So I would want to turn up to volume of the left surround speaker more compared to the right one.I don't see an option to do that. But maybe there is. Does somebody know?I can't physically move the left speaker closer to me to solve the issue.I tried achieving my goal in 2 ways:Not use Trueplay. Then configure the left surround at the maximum distance in the app (assuming this would cause the volume to be the loudest for it) and turn the setting for the right surround one to be closer. That didn't seem to make much difference, and I would also like to use Trueplay. I also tried using Trueplay, and after doing that turn Trueplay off for a second, and then configure the left + right surround as I did under number 1 above. After that turn Trueplay back on. That also didn't help.What I am looking for is just volume sliders per surround speaker - then I could

I got the list of favorite songs but don't know how to pass the parameters to play the music

Hello, I have a tv that has Arc but no eArc. I am thinking of buying a blu ray player that has an HDMI input only for audio (audio output only).Can I connect an HDMI cable from the blu ray player's audio output to the sonos beam 2 input to play uncompressed Atmos from UHD discs?I understand that the arc output of the tv cannot output audio with high bitrate such as atmos and others. So my only option is to output the audio from the player to the bar, and while it should work, I don't know for sure.Thanks and regards.

Hi there, I’m trying to figure out the best setup for my new home audio set up. I have13 Bestbuy Sonance ceiling speakers (4,5 zones). Most zones have 2 pairs. Some have 3. Sonos arc sb below TV.  Will buy the Sonos sub behind the TV 2 of the ceiling speakers are in the tv room but they are front and back of the sofa  4 other ceiling speakers in the same zone in the kitchen open space to the living room Considering if I need the Sonos Ones for the TV All speakers wires, TV HDMI (arc) cables are ran in a media room.what do you guys recommend for the amplifier setup where I cancontrol all zone or each zone with Apple music independently Use the ceiling speakers in the kitchen + living room zone with the arc and sub for the best TV audio experience. Easy to control with Siri, Alexa etcI’m pretty noob in home audio. From my early research, seems like getting a Sonos amp per zone should work for what I want? Can I connect 3 pairs of ceiling speakers into 1 amp? How does the Arc, amp, sub a

I have to pay Sonos 2 app?i want to open it, and send me to cash direction

Hi all, I have a challenge for you…I have a PS5 connecting to the game port on a Samsung Q90 TV and then the Q90 connecting to to a Sonos beam Gen 2 via the E-arc port. I have 2 x Play:1’s serving as surround speakers. I have the ps5 set to output the audio stream as bitstream to the TV. TV is set to “pass-through” on the audio settings. I am trying to play a blu-ray from the PS5 which I can see (from the PS5 screen) is outputting as LPCM 5.1, 48khz. However, when I look at the Sonos app it shows up as Stereo PCM, so it seems to be down mixing. If I put my ear really close to the rear surrounds I can just about hear a faint noise, but it’s not what you would call surround sound. Has anyone come across this? I think the config is okay - if I play a blu-ray from the ps5 using Dolby true-HD 5.1 it plays fine in all it’s surround sound glory and shows up on the sono app as True-HD. I am also getting good surround sound from Amazon Prime, so I think this problem is related to LPCM 5.1 only.

I’d like to know if I could use my 2 IKEA Symfonisk picture frames (as surround speakers) with a sonos Arc.Thank you for your contribution before my Sonos Arc investment 

Hello, we are having problems connecting our new SONOS Beam Gen 2 to the Google home network and having the Sonos speaker as an option to connect with Google speakers throughout the house.  second issue is when we talk to the Sonos speaker to play music it responses with cannot play because the speaker isn’t available. 

As the title suggests, when I select an artist and pick a song, something completely different is played by a different artist. Any ideas??

Hi, been using Sonos many years and I frequently use the Sonos app to play my purchased content from Amazon Music. After the recent prime library change, only the first 50 or so of my songs load in the purchased content section of the Amazon Music integration in Sonos app. Searching for songs I own outside of the first 50 alphabetical on Amazon do not show either. I have reauthorized and that didn't help. Anyone else having this issue? How do I resolve?

once a mini sub is bonded with a beam how does it appear as an airplay speaker.  Can I airplay just the sub with other airplay speakers or will the beam come with it?

hello, I recently signed up for Sonos Beta Rewards. do you know how points are counted, the number of posts, the use of beta programs...? thank you in advance