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thehide
Contributor I
Feb 21, 2023 10:41 PM UTC
Answered

Voice assistant does not recognise Spotify

When asking Sonos voice assistant to play music it says that I must have a music subscription.

I use Spotify all the time with sonos. Alexa has no trouble with Spotify. I recently used sonos voice assistant with One of my Sono One devices and it worked fine. When I moved the speaker to another location it stopped accepting Spotify.

I have since deleted Spotify and reinstalled

I have deleted Sonos and reinstalled

I have removed voice assistant and reinstalled

I have run out of choices

When I look at music services in setting I see that Spotify is greyed out with a comment … not compatible

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GuitarSuperstarAnswer
Lead Maestro
Feb 22, 2023 1:24 AM UTC

Sonos Voice Control currently works with Sonos Radio, Apple Music, Amazon Music, Deezer, and Pandora. It doesn’t work with Spotify.

"Receive with simplicity everything that happens to you." - Rashi
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Major Poop
Trending Lyricist I
May 23, 2023 12:49 PM UTC

Basicly sonos voice control is a PR launch to sell Amazon and Apple products...sonos quickly becoming rubbish on most paramters  now, guess that is why you can buy one g2 for 40$ if you move your cellphone subscription to select provider

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jabathehut
Lyricist I
Jan 5, 2024 11:43 PM UTC

Why is Spotify still not available on the Sonos voice assistant? I have to install Alexa just to play Spotify from it, which is less than ideal considering privacy concerns. Honestly, I only use my Roam for Spotify streaming and doubt I’m the only one. 

Spotify holds the #1 spot for music streaming. Allegedly over 200 million paid subscribers. I’m blown away Sonos hasn't tapped into that yet. 

Is there a partnership gone bad that is required or something? What’s going on here

Hi @thehide 

Welcome to the Sonos Community!

@melvimbe is not wrong - Sonos Voice Control does not currently support Spotify, nor has it ever. It does support media controls for anything already queued or playing, as mentioned, so this is the most likely explanation for what you experienced.

We are working on bringing support for more services to Sonos Voice Control, and Spotify is naturally a priority.

I hope this helps.

 

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    xerzv
    Lyricist I
    Jan 28, 2024 8:38 PM UTC

    Why is Spotify still not available on the Sonos voice assistant? I have to install Alexa just to play Spotify from it, which is less than ideal considering privacy concerns. Honestly, I only use my Roam for Spotify streaming and doubt I’m the only one. 

    Spotify holds the #1 spot for music streaming. Allegedly over 200 million paid subscribers. I’m blown away Sonos hasn't tapped into that yet. 

    Is there a partnership gone bad that is required or something? What’s going on here

    Hi @thehide 

    Welcome to the Sonos Community!

    @melvimbe is not wrong - Sonos Voice Control does not currently support Spotify, nor has it ever. It does support media controls for anything already queued or playing, as mentioned, so this is the most likely explanation for what you experienced.

    We are working on bringing support for more services to Sonos Voice Control, and Spotify is naturally a priority.

    I hope this helps.

     

     

    I am 100% sure that Spotify was available in Sonos Voice Control sometime between 2023 April and now because I used that quite often. There was a command to add current song to a specific Spotify playlist, to play an artist/song on Spotify etc, all the Spotify commands were listed here https://www.sonos.com/en-us/guides/sonosvoicecontrol but now they are not there. So why did Sonos remove this feature?

     

    Moderator Note: Modified in accordance with the Community Code of Conduct.

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    Schlumpf
    Schlumpf
    Virtuoso
    Jan 28, 2024 8:53 PM UTC

    @xerzv

    Don‘t know what kind of Spotify integration on SVC you were able to use. For me it wasn’t integrated at any time and also isn‘t on the list of supported standard services for SVC. 
    Btw talking about any Sonos beta stuff is against the rules of this community. 😉 

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    Ralf
      Airgetlam
      Airgetlam
      Jan 28, 2024 11:41 PM UTC

      I don’t recall that Spotify was ever part of Sonos Voice, as of yet. If a service wants to be removed, it would be the service that requests it, not something done randomly by Sonos. 

      As suggested by @GuitarSuperstar ’s response from 11 months ago, it certainly wasn’t  at the time. 

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      Bruce
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