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voice control

  • January 12, 2026
  • 1 reply
  • 56 views

I have 2 x sonos One (different rooms) that respond to voice command ok EXCEPT they will not play/cease/change music input. They announce the new station, but nothing changes. I have spent 2 days on this following a router replacement, and this is the only remaining problem…. other kit is play 3 and a Connect, now all fine again. System has been in place about 6 years with no problems. Alexa enabled as voice assist on Sonos…..sonos skill added to devices.

music sources required are amazon music, bbc sounds,( radio 4, radio 3.)

 

Best answer by Ken_Griffiths

Maybe see if this Sonos support link will assist you to resolve the matter…

https://support.sonos.com/en-us/article/alexa-commands-not-working-on-sonos

1 reply

Ken_Griffiths

Maybe see if this Sonos support link will assist you to resolve the matter…

https://support.sonos.com/en-us/article/alexa-commands-not-working-on-sonos