Skip to main content
Answered

sonos ray

  • May 31, 2026
  • 2 replies
  • 68 views

Hi I have a Roku Tv and I recently bought a Sonos Ray , I set up my remote, it  works fine raising the volume but I can lower the volume , what can I do to fix it .. help thank you in advance 

Best answer by Stanley_4

Did you follow tne guide?

https://support.sonos.com/en-us/article/control-sonos-home-theater-with-your-tv-remote

Other possibilities

https://support.sonos.com/en-us/search?q=Remote+to+tv

 

 

2 replies

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • May 31, 2026

Have you tried deleting and repairing the remote.   Do you have clear view of the IR receiver on the Ray unobstructed.   Does the volume respond properly in the Sonos app when you use the slider for up and down volume?


Stanley_4
  • Grand Maestro
  • Answer
  • May 31, 2026