Contributor I

Answered

Cannot group Sonos system with Google Home devices

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Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.

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Ryan SAnswer

Retired Sonos Staff

Hi Roman, sorry to hear it took you so long to find your answers. You're correct, the current integration brings Google Assistant to Sonos devices with built in microphones, and it allows you to control what's playing using Google Home devices. However, Sonos devices and Google devices are unable to be grouped together to play the same thing in sync. Also, there isn't currently the ability to set a Sonos device as a preferred speaker within the Google Home app.

This is just the beginning of our integration with Google Assistant and we're looking forward to making improvements as we go, but I don't have any specifics I can share on what's next, or if either of those things are on the list. We'll be sure to tell everyone when changes are made, so you can always watch out for announcements on our board here, or elsewhere.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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Ersten

Lyricist I

Yes, just bought a sonos Setup for the living room and naively thought ( like the "expert" in the Shop told me) sonos with integrated google assistant could be integrated into a google home multiroom Setup (or google speakers into the sonos multiroom setup). But After some reseach i found this thread and the unhappx info that sonos would need to Support chromecast...

Now I am a bit dissapointet, is sonos Planung some Kind of compatibility to the chromecast multiroom audio or do i have to finally clinch between google/chromecast devices and sonos devices?

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Kolk22

Lyricist I

Thanks Roman for bringing this up, i had the same expectation of being able to add my sonos speaker to a google speaker group. Hopefully it will be possible in the near future.

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Shawnwastaken

Lyricist I

Not to pile on here, but count me as another disappointed customer. I bought my recent Sonos setup under the assumption that I would be able to add them to my other speaker groups within Google Home. Now, when I play music in my "Upstairs" group, for example, my living room has only my dinky Google Home rather than my Playbar/2xPlay:1 to add to the chorus.

Essentially my Sonos will only be used for the TV, which is a huge waste.

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paisore

Lyricist III

Over a year ago I posted on the message board expressing my disappointment in the lack of integration . Many users felt I was being too harsh saying they had only promised integration sometime in 2018. They missed the integration time by 6 months and provided a sub-par integration. They were saying also that it could be Google slowing the process, but based on the number of compatible products coming out, I highly doubt Google is the bottleneck.

Time to switch speakers.

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davidkennedycosgrove

Lyricist I

Why is it companies always go 98% of the way of giving customers the functionality that they actually need? When thinking through this product what was the thought process?

Customers want a voice controlled speak? Yes!
Customers want to connect it to google assistant? Yes!
Customers want to add it to a group of speaks they will most likely already have at home? Yes, but lets not give them that.

It's unfinished business. It's totally solvable. Sort it out with Google.

I bought a new Sonos One today but I'll be taking it back as for me, like many many other people, this is a critical feature of . a voice controlled speaker.

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trcull

Lyricist I

Being able to form a speaker group with my google home speakers is literally the only reason I bought this Sonos One. I am very, very disappointed to discover this is not possible and feel tricked that it was never called out in any of the product literature

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HansJohan

Contributor I

Same situation here - presumed you could form grups with the google, now I'm stuck with 3 google speakers and one other on it's way. Feels like the sonos speaker wont be used.

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Schmitt

Lyricist I

Damnit, should have read this topic sooner. Just bought two Sonos One to group them with the Naim muso 2 and didn't understand why I couldn't do it on google assistant.

So sadly, it will be a refund :/

Exactly same situation... Going to bring my Sonos back.

Another downside is that I cannot even use the built in Google assistant as it is not supported in my country. Looks like I have to continue using my Google home + Chromecast + Marshall stanmore connected through TV. I saw that Harman kardon has similar speaker... I wonder if they can be grouped or chosen as primary speaker.

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Braddor25

Lyricist II

The only thing holding me back from purchasing these speakers today is the lack of chromecast built-in. I keep checking back to see if it will be integrated in a future update.

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Nick23

Lyricist I

.Had planned to outfit my home with Sonos. For somebody in Google home ecosystem the Sonos app and lack of integration with streaming services feels limited, for example can't do Economist or as somebody else mentioned BBC. I'd guess most Sonos buyers willing to pay premium are not audiophiles and don't take the 'best experience/audio only if you use our app' claims that seriously. Just want some speakers that sound and look good, integrate easily, dummyproof for wife and kids and don't require a separate clumsy app trying to replicate what Google home already does perfectly. I'm with the others, returning and buying a bunch of Google home maxes. Only posting out of frustration because it took me a while to figure all this out and it seems so basic I couldn't believe it actually isn't an option.

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