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Roku and Sonos Beam, volume not working


Leiferickson
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I have an LG C1 OLED and everything works with the magic remote, and the Roku remote works when I am settings of the LG, however during normal use the Roku remote will not consistently change volume (it does seem to randomly work every 1 in 20 attempts)

Help!?

Best answer by Ken_Griffiths

Leiferickson wrote:

None of this seems to work.  One thing that may be causing issues is that the Beam is connected using optical.  I think Roku is sending an IR signal, but only in setup screen does it activate volume controls

The Roku remote is probably not using IR, you didn’t mention earlier that you were using optical and for control of volume over that connection, you will need an IR remote - Either use any IR remote,  or perhaps speak to Roku Support to see if their remote can be switched to using IR and see what they say.

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3 replies

Ken_Griffiths

Perhaps see the answer mentioned in this thread:

Also try toggling off/on CEC in the roku settings too. 


Leiferickson
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  • Author
  • Contributor I
  • 2 replies
  • March 24, 2022

None of this seems to work.  One thing that may be causing issues is that the Beam is connected using optical.  I think Roku is sending an IR signal, but only in setup screen does it activate volume controls


Ken_Griffiths
Leiferickson wrote:

None of this seems to work.  One thing that may be causing issues is that the Beam is connected using optical.  I think Roku is sending an IR signal, but only in setup screen does it activate volume controls

The Roku remote is probably not using IR, you didn’t mention earlier that you were using optical and for control of volume over that connection, you will need an IR remote - Either use any IR remote,  or perhaps speak to Roku Support to see if their remote can be switched to using IR and see what they say.


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