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Answered

Tv on/off stopped working with new update

  • October 12, 2018
  • 2 replies
  • 650 views
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Hi all. Since the latest update my Beam has lost its ability to turn my tv on or off. It has been working flawlessly but now I get the response “sorry, lounge tv is not responding.” Has anyone had this issue and managed to solve it?

Best answer by Hillbilly360

Turns out it was as simple as disabling Alexa skill then re-enabling.
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2 replies

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  • Hillbilly360
  • Author
  • Contributor I
  • 3 replies
  • Answer
  • October 12, 2018
Turns out it was as simple as disabling Alexa skill then re-enabling.
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  • wwwbruno
  • Lyricist I
  • 1 reply
  • October 13, 2018
I‘m having the same problem after the last update. With the same message “sorry, tv room is not responding”. After disconnecting and reconnecting Alexa the Message is “sorry, I didn’t find a device named TV”.

I tried many times to reconnect, unplug, reconfigure TV, discover new devices on Alexa, but does not find the TV. Before on Alexa app I had a devise named TV connected via somos, but now it’s not there anymore.

All the other features are working fine.
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