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Tv on/off stopped working with new update

  • 12 October 2018
  • 2 replies
  • 645 views

Hi all. Since the latest update my Beam has lost its ability to turn my tv on or off. It has been working flawlessly but now I get the response “sorry, lounge tv is not responding.” Has anyone had this issue and managed to solve it?
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Best answer by Hillbilly360 12 October 2018, 10:46

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2 replies

I‘m having the same problem after the last update. With the same message “sorry, tv room is not responding”. After disconnecting and reconnecting Alexa the Message is “sorry, I didn’t find a device named TV”.

I tried many times to reconnect, unplug, reconfigure TV, discover new devices on Alexa, but does not find the TV. Before on Alexa app I had a devise named TV connected via somos, but now it’s not there anymore.

All the other features are working fine.
Turns out it was as simple as disabling Alexa skill then re-enabling.