The new Sonos Mobile App & Web App

@Rhonny 

Quite! The ability to re-order a queue has always been an essential function. Why would that be taken away? And how do you now Edit a queue to remove a song, or Clear a queue??!

It is kind of mind boggling. The only option is to replace the entire queue with each song or album you want to add.  

@sjw 

“You seriously can't edit or add to a queue?”

Nope. Not in the phone app and not on the web app. Sonos needs to get an app update out fast to address this. It seem both these apps look very pretty but have all sorts of missing functions that have been a part of using Sonos for years.  Feels pretty rushed.

Just to add my issues:-

Adding services takes a long time, up to about 2 minutes to add each one.

‘My Library’ on the Home Screen keeps disappearing.

’Your Sources’ on the Home Screen is missing entirely on the Ipad.

I hope the next big-fix version follows soon. 
 

Andrew 

Doesn't work on my 10 inch tablet.    Very poor implementation of a 'star' feature.   Whoever is in charge of this fiasco should be shown the exit door. 😁🚪

Even the diehards will struggle to defend these omissions. Doesn't usually stop it but otherwise, silence is the preferred option.  Sometimes a bit of honest and constructive feedback, even criticism, is a positive thing.

There's even reports that you can't even edit Sonos Playlists too.

It will work if you set your browser to id as a desktop rather than a mobile device.  Hopefully, Sonos will create a mobile version soon, after addressing other issues on the list.  At the very least, they error message should have explained the desktop mode option rather than state that it’s unsupported, particularly since tablets were mentioned as an intended device.

Nope.  Same failure screen. 

This app update is brutal. Honestly, I’m shocked at how much of the core functionality has been removed from the Sonos system. I’ve been using Sonos products for 15yrs and have never really had any complaints. Heck, I wasn’t even terribly bothered by the whole S1/S2 app thing.

Although this is a pretty low-priority complaint, the update also removed last.fm service from the app. This means I can no longer scrobble listens of my local music.

Just figured I’d add this to the running list of disappointing and frustrating changes/omissions that have come with this new app update.

And just how do I set the browser to desktop I'd?   

Did they just get Marty's Software Services in Kalamagoo. AZ (right next to Bernie's Autos) to knock this rubbish together? 😝💰

Are there plans to bring back features of the previous S2 app like:

* volume control when app is closed on android via phone volume buttons

* volume control via system notification with possibility to skip songs

* see whole queue with fast scrolling, not page-by-page loading with huge delays in between (queue size is 2.5k songs)

* ability to edit queue, rearrange songs in the queue

* home screen widgets for individual rooms with volume control

* etc.

The new home screen and Spotify integration looks amazing BTW, but due to those essential features missing from the new app I was forced to revert to the previous app version, thanks to apkmirror archive.

Thanks in advance!

Sonos should pull this update ASAP..... Republish the original S2 as the update. 

I don’t know what browser or OS you’re using.  Just look in your browser settings .

I said this 12 days ago and I’m sadly thinking that I might be correct seeing all the posts about how basic playback tools are missing (adding to queue etc) and also the missing fast scroll through albums stored locally. It makes me think they just want Sonos to become a streaming based system and I wonder if they get paid by streaming companies to promote their product on the Sonos app.

I haven’t updated my system yet because I wanted to see what the update ruined for me before doing so. Going by what I’ve read, I won’t be updating at all,

I’m genuinely staggered that Sonos has seen fit to release this software.

They tried far too late to placate users with accessibility needs but the loss of core functionality for all is way more than initially expected.  Things that users have done pretty much since Sonos’ inception have been inexplicably removed without comment.  I said elsewhere, it’s like an MVP, not an update to a really mature piece of software.

It's just rubbish - incompetence rather than by intent

I now have the web app set up on my Pixel 7 Pro. As others have stated, you need to have Chrome in "Desktop site" for it to load. Once loaded and logged in, tap the three dots in top left hand corner and select Install app or Add to Home screen. This will then install the Sonos Web-App app. It is a separate app from the Sonos player app.

I use a local library, with bonob or SMB access with a NAS, and well this has disappeared with the new version.
How can a new version be so regressive?

RJSUK wrote:

I now have the web app set up on my Pixel 7 Pro. As others have stated, you need to have Chrome in "Desktop site" for it to load. Once loaded and logged in, tap the three dots in top left hand corner and select Install app or Add to Home screen. This will then install the Sonos Web-App app. It is a separate app from the Sonos player app.

 

Finally, practical advice!  Put that man in charge of software development! 😊

Because their target audience is now subscribers to streaming services who want to listen to algorithm derived playlists and What's trending. I wouldn't be surprised if support for personal music libraries is withdrawn in the not too distant future.

in that case, I think I'll part with my sonos speakers.

Can't get current track to display as 'now playing' screen - this rubbish doesn't even qualify as a delta version. 

The ‘Web App’ doesn’t have a full ‘now playing’ screen - I only see one in the Sonos App. I guess this would have to go forward as a feature request. Anyhow, it’s +1 from me.

The Web App is very basic and for most part and is just a ‘remote’ App interface for basic playback functionality. Its not clear if Sonos intend to extend that functionality either, as clearly the main-user market is more towards mobile users and the phone/tablet controller devices.

It’ll be interesting to see how the AMA goes next week!

 

Marco -- it is after 1 PM in California, and I don’t see this update anywhere.   The app says “no update required” when I check.  And a search in the App Store on my iPhone shows the same App I already have.  When is it released on the west coast?

Save the Date, everyone. Let's express our feedback 😒