Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97105 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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C

castalla

Local Superstar

I agree with all the feedback regarding missing functionality etc. It’s not the missing functionality that is currently annoying me the most, it’s the lack of communication from Sonos. It wouldn’t be too difficult to respond to this community with “We hear the feedback provided and will be addressing concern X, Y & Z in the next 7 days”. Considering that boat has sailed due to the time elapsed from releasing this new version and now, at this point the honorable thing to do would be for Sonos to:

Release the previous working version of the controller app to both Google and Apple stores so we can essentially “roll back” to regain the missing functionality.
Issue an apology for all the issues caused and provide clear and concise timeline/roadmap for any functionality changes in future revisions of the controller app.
Review MVP/UAT processes for any future app revisions. This release has been nothing short of a disaster.

Ultimately this new app has turned all of our speakers from a fully fledged piece of equipment to something below a basic speaker with the features found on an iPod shuffle. If we wanted a speaker with iPod shuffle capabilities only, we wouldn’t have spent the extra money needed to purchase Sonos branded equipment.

7 days.??? Sonos are quoting 'months' to fix the issues (and even then some stuff will likely just get dumped)

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

B

buddyrich33

Renowned Enthusiast I

From an email sent to all customers on April 23rd hyping the new app.

How will this affect my system?

We've taken great care to ensure that this update only enhances your Sonos experience. Your products, features, and services will work as they always have, and all your settings will be saved.

ive bolded the patently false part. if i had known this wasnt the case i would have never updated.

Suggestion 1. Rollback app on app store to 16.1 until all features are ready. Release the new app as a new app for those that want it in the meantime.

Suggestion 2 - Communicate ASAP timelines on when features will be back and more importantly if they will be back. Many features have been promised to return but some others havent (ie local library search).

Customers need accurate information to make informed decisions. Weve been left in the dark.

its sad that i got this list from a retailer and not from Sonos itself. Mind you that now seems to be removed so hopefully it was wrong and i wont have to wait until July for queue management.

https://www.smarthomesounds.co.uk/blog/sonos/sonos-new-app-launched

Unfortunately as with most app launches nowadays, this isn't the finished article just yet. While the Sonos S2 App has launched with a solid foundation, some users might have noticed a few missing features including the ability to edit playlists and queues (frustrating we know). Here's some good news! We can confirm they are on their way and we've been able to compile a timeline for some of the crucial additions Sonos is expected to bring in the coming months:

Auto Trueplay / Quicktune Era (100 & Era 300) - Arriving in Late May

Snooze Alarms - Coming in June

Google Assistant Setup on Android - Coming in June

Sleep Timers - Coming in July

Find Missing Products Tool - Coming in July

Offline Devices - Coming in July

Queue & Playlist Editing - Coming in July

C

CBD_East_Sussex

Lyricist I

Very frustrated that alarms functionality has been been removed across all platforms. Unable to edit or create alarms using OS app or IOS apps.

Ken_Griffiths

Very frustrated that alarms functionality has been been removed across all platforms. Unable to edit or create alarms using OS app or IOS apps.

Just to try to help, if you have a PC/Mac available, you can still use the S2 Desktop Controller to set/adjust/delete alarms on Sonos.

C

chilly17

Lyricist I

From an email sent to all customers on April 23rd hyping the new app.

How will this affect my system?

We've taken great care to ensure that this update only enhances your Sonos experience. Your products, features, and services will work as they always have, and all your settings will be saved.

ive bolded the patently false part. if i had known this wasnt the case i would have never updated.

Suggestion 1. Rollback app on app store to 16.1 until all features are ready. Release the new app as a new app for those that want it in the meantime.

Suggestion 2 - Communicate ASAP timelines on when features will be back and more importantly if they will be back. Many features have been promised to return but some others havent (ie local library search).

Customers need accurate information to make informed decisions. Weve been left in the dark.

its sad that i got this list from a retailer and not from Sonos itself. Mind you that now seems to be removed so hopefully it was wrong and i wont have to wait until July for queue management.

https://www.smarthomesounds.co.uk/blog/sonos/sonos-new-app-launched

Unfortunately as with most app launches nowadays, this isn't the finished article just yet. While the Sonos S2 App has launched with a solid foundation, some users might have noticed a few missing features including the ability to edit playlists and queues (frustrating we know). Here's some good news! We can confirm they are on their way and we've been able to compile a timeline for some of the crucial additions Sonos is expected to bring in the coming months:

Auto Trueplay / Quicktune Era (100 & Era 300) - Arriving in Late May

Snooze Alarms - Coming in June

Google Assistant Setup on Android - Coming in June

Sleep Timers - Coming in July

Find Missing Products Tool - Coming in July

Offline Devices - Coming in July

Queue & Playlist Editing - Coming in July

It’s perplexing as to why Sonos are dragging us down with them until July? Surely it would make more sense to rollback the app and then re-release it in August after it passes a more rigorous UAT/MVP process?

O

only_sleeping

Enthusiast II

Time to look into Wiim products and see how they’ll replace my Port and the other Sonos products I have perhaps.

B

Bencrum

Lyricist I

I’m sure it’s been mentioned here already but why can’t I add music to a queue?

I almost exclusively use the app to control Sonos (don’t like voice controls) and now I can only play one song at a time (or an album). I build on-the-fly lists all the time and now I can even play two songs back to back.

Please give Apple iPhone users a legacy v16 app so we can use our systems again.

C

CBD_East_Sussex

Lyricist I

Very frustrated that alarms functionality has been been removed across all platforms. Unable to edit or create alarms using OS app or IOS apps.

Just to try to help, if you have a PC/Mac available, you can still use the S2 Desktop Controller to set/adjust/delete alarms on Sonos.

Thanks Ken , but I already tried that using the S2 DC on my Mac but it isn’t letting me edit/deleted/create alarms.

D

DavidGaylard

Lyricist II

If it’s any help there is a good app called SonoPad which might help people get their system back again.

Apple only :-(

PloppyC

Lyricist III

I would certainly be interested in the metrics that lead to the the determination that the minimal feature set they’ve launched with is “viable”. Maybe queue builders and alarm users are a disposable corner of the customer base.

Bad business if you ask me, but I bet there’s an confidential PowerPoint slide setting out exactly this risk.

The missed opportunity to A-B test the new app against the old in the wild is a bit of a forehead slap.

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