Is there anyway to actually turn it off? I don’t mean Power Off as this just seems to hibernate it until you open the Sonos app.

At the moment my portable speaker has to be kept charging otherwise when I want to use it it’s run out of power because it wakes from it’s sleep state every time you open the app.

This is no good if you only want to use the speaker once or twice a week, am I missing something or is this a terrible bit of design that needs a firmware update?

Perhaps see the Roam’s Product tour in the Sonos App, it explains the difference between both ‘sleep’ and ‘power off’ modes and how to implement either state using its rear power button.

As said Ken, the guide explains that you have to keep the button power pressed until the speakers shuts down to make it off. If you just press the button power once, it will just be in sleep mode.

It will depend of the “guest” network and it’s restrictions such as captive portal, client isolation etc.

if it works, great….. but I think it will be the case that most will not work 

4 calls to support and the thing won’t hold a charge to play more than an hour. 
after 3 months the thing has spent more time on the charger than playing music.  
Love my Move, Sonos lost me with the Roam

What is the worst bluetooth speaker money can buy and why is it Roam?

You may not have noticed, but the Roam is not just a Bluetooth speaker. That is merely a secondary part of its features. It is also part of the Sonos ecosystem, and integrates with all of the opportunities included with that. 

If you need just a Bluetooth speaker, you may want to look elsewhere, if you want a speaker that has many available options, the Sonos Roam is an ideal choice.

Once you get used to it,the speaker is a little tour de force.

I think you answered your own question.  

Hi there,

How come you can't use the Google assistant when you're away from your wi-fi and only connected through the Bluetooth on your phone?

I just purchased the Roam unfortunately its on Backorder, how long until it arrives?

Did you buy from Sonos.com or elsewhere?  Black or white?

I purchased on Sonos website ordered in White.

We’re happy to introduce you all to Sonos Roam, the ultra-portable smart speaker built to deliver great sound at home and on any adventure. Fully connected to your Sonos system on WiFi at home and automatically switching to Bluetooth when you’re on the go, Roam’s powerful, adaptable sound defies expectations for a speaker of its size. Effortless set-up and control and new smart features make it easier than ever to enjoy music and more from anywhere. Weighing less than a pound (450g), Roam’s elegant yet durable design is perfect for your home, the backyard, and wherever you go.

Get to know Sonos Roam

A simultaneous connection to both WiFi and Bluetooth makes streaming wherever you are seamless. When you’re listening at home Roam connects to your system and streams on WiFi, and when you leave it intuitively switches to Bluetooth and automatically re-pairs with your mobile device.

With an all-new feature called Sound Swap, you can hold the play/pause button on the speaker to switch the music to the nearest speaker on your system, making it easy to move music from room-to-room.

Seamless connectivity also unlocks Bluetooth streaming for your entire system, with the Sonos app allowing you to group any of your Sonos speakers to Roam when streaming with Bluetooth. Roam works with more than 100 streaming services, including Sonos Radio, and is easily controlled with the Sonos app, your voice with Amazon Alexa or Google Assistant, Apple AirPlay 2, or directly from your favorite music service app.

Roam was created to deliver an incredible sound experience no matter where you are. Like all Sonos products, Roam was tuned by industry leaders across music and film to ensure the speaker reproduces content exactly how the creator intended. A carefully designed acoustic architecture delivers rich, detailed sound with the clarity, depth, and fullness you’d expect from a larger speaker.

Automatic Trueplay is now available when streaming via Bluetooth as well as Wi-Fi, and means Roam is always tuned for the best listening experience in any environment.

Available in shadow black or lunar white, Roam’s tactile triangular shape and soft profile is comfortable to pick up and looks great inside the home. Combining elegance and durability, Roam is dust proof and fully waterproof with a rigorously tested IP67 rating, and features silicone end caps and physical buttons to protect against drops or bumps.

Roam is ready for any adventure with up to 10 hours of continuous playback on a single charge and up to 10 days of battery life when not in use.

To recharge, Roam connects to a custom magnetic wireless charger from Sonos sold separately, any Qi wireless charger, or with the USB-C cable included in the box.

 

Roam’s compact size will fit into any bag or the smallest corner of your living space. Listeners can place Roam vertically for a smaller footprint or horizontally to provide added stability on uneven surfaces outdoors. Even the packaging leaves a light footprint, with a structure that is made of 100% sustainably-sourced paper, minimizes the use of inks, and includes no single-use plastics. 

Roam is available starting April 20 for $169, €179, £159, NOK1799, SEK1999, DKK1349. You can pre-order today on sonos.com.

Buyers beware: cannot setup without being on your home wifi network, even after setup on your home Sonos wifi network, remote usage away from home is terrible.  You can no longer use the Sonos app and the Bluetooth is horrendously spotty.  My I do usual apps can never locate or connect to it.  If your intent is to ONLY use it at home, it might be ok.  If this is intended to be your regular “roaming” speaker away from home, look elsewhere.  You are in for a world of frustration and let down

After only 4 months my Sonos Roam has completely stopped working, it won’t even turn on. I’ve contacted technical support who say its faulty and that they will arrange a return and for a replacement to be sent out. That was 2 weeks ago and still nothing, not even received my returns label, which was promised within the next business day. I have contacted them numerous times, through chat and by phone, but still nothing. They promise to get back to me with an update but then I never hear back from them. 

The experience I’ve had with this Sonos Roam and with Sonos customer service has been appalling, I will never, ever buy anything from Sonos again.

For what reason would you utilize Bluetooth in case you were inside with accessibility of WiFi? I don't actually get it, I surmise this at last permits you to transfer YouTube by means of sonos. http://getforfashion.com/

Hi Sonos,

I have a Roam. The sound quality and portability are excellent.

The greatest disappointment is that the battery power runs down from full capacity whilst the device is turned off. This is unexpected. It means the user must recharge it before any use or trip. Not good.

From what I can see, your selling separately of a £40 fast charger is a ploy to compensate for a fundamental problem with the product.

Who within this community agrees with me?

Regards,

Mark Salmon

If I power off the two Roams that the Wife and I have here, they would likely last at least two months before they needed re-charging, their lithium-ion battery loses around 1%-2% per day, on average.
 

I mostly charge each of them on a Qi Pad at a rate of 5w when at home, but if away ’glamping’, I use a general 3v/5A (15w) USB-C charger that takes a little over two hours to charge them fully from an almost empty state - so I am happy to say that I don’t agree with all you say.

I just want to join the chorus of people who are complaining about the inability to use the Roam for phone calls. It’s completely unfathomable to me. This is extremely basic technology. The device has a good mic on it. This has to be either complete idiocy from the company, or a conscious choice. In either case, it’s inexcusable. Every other bluetooth speaker on the market can do this. This is old extremely basic technology. I bought this product with this being a key use case. I wasted my money. I’m shocked that it’s hard to even find information online that this capability doesn’t exist. I feel misled. I demand an explanation. Which I will not get because no one cares.

I have tried my level-best to try to explain perhaps some of the reasons why I think it’s not used as a telephone speaker here in your other thread:

@Ken_Griffiths listing out other unrelated things the speaker can do is not the same as explaining the reasons it can’t do something that every other bluetooth speaker can do.

Which is exactly why Sonos has never marketed the speaker as a “phone” device. 

You’re making assumptions about what the speaker is supposed to be, without paying any attention to the actual device, and all data associated with it, either on the box, or in any marketing material out there.

Your point would be extremely valid if in fact Sonos had ever suggested that it was a phone device. They haven’t. 

Computer accessories and wireless devices details.

New owner here. Happy to report everything is going very well. I have none of the problems I’ve read about (I’m not using it as a phone speaker). Got it at Costco (with a wireless charger for 199 bucks). It works with airplay flawlessly, which is the main reason I got it (also its sleek form and incredible sound in relation to its size). Thinking about getting a second one to stereo-pair.

Has anyone heard if a future possible update will allow for Bluetooth stereo?

Also has anyone sourced a really cool little case for the Roam? I want to be able to throw it in my bag without it getting too roughed up over time.  There’s a bunch on Amazon of unknown quality — can’t reliably trust those reviews!  ty