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Available on June 10th, Sonos Arc is the premium smart soundbar for TV, movies, music, gaming, and more. Arc brings brilliant surround sound in 3D, along with immersive music, elegant design, and voice control built in. Experience shows, films, and games with the precise and immersive sound of Dolby Atmos, and enjoy incredible sound streaming music, podcasts, and audiobooks. 

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Extraordinary sound meets elegant design

Eleven high-performance drivers, including custom elliptical woofers and precisely angled side tweeters, produce vivid detail and impressive bass for home cinema and music streaming. Arc's upward-firing drivers create a multi-dimensional soundstage that moves around you, rendering every whisper and explosion with dramatic clarity, detail, and depth. 

 

With its elongated shape, soft profile, and seamless façade, Arc discreetly mounts to the wall or sits beneath the TV without pulling focus. When mounted, a magnetic sensor detects the orientation and smartly adjusts the EQ to temper bass resonance.

 

Arc’s sound was specially tuned with the help of Oscar-winning sound engineers to emphasize the human voice so you can always follow the story. The advanced processing creates five phased-array channels that masterfully deliver sound to your ears from all directions at the exact right moment. Use enhanced Trueplay tuning technology to optimize the sound for the unique acoustics of your room, even calibrating the height channels for precise localization. 

 

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You can also make a surround sound setup with a pair of our surround capable Sonos speakers, such as a pair of Sonos Ones, or amplify it all with a Sub for an extraordinary surround experience. 

 

Some more details on Sonos Arc:

  • Simple to set-up. Plug Arc into power and then connect it to your TV using the HDMI-ARC cord. Bring your phone up to Arc to automatically pair and securely transfer WiFi credentials using near-field communication (NFC).

  • HDMI eARC. Increased bandwidth supports high-quality audio and has lip-sync compensation built in.

  • Dolby Atmos. Play Atmos and Atmos-encoded audio to play from your collection and favorite services through your TV’s HDMI ARC or eARC connection.

  • Ambient light sensor. Arc detects how bright the room is and automatically adjusts the brightness of the LEDs to be visible but not distracting.

  • Automatic remote sync. Arc connects to your TV's HDMI eARC port with a single cable and automatically syncs with your remote.

  • Control your way. Control Sonos Arc with your voice, the Sonos app, your existing TV remote, your favorite music service’s app, or AirPlay 2. Capacitive touch controls for play, pause, skip tracks, adjust the volume, and group rooms just by tapping or swiping the top of the soundbar. LED indicates status, mute status and voice feedback.

  • Smart voice recognition. A four far-field microphone array used for advanced beamforming and multichannel echo cancellation makes sure you’re heard, even when the music is blasting, even when playing in immersive surround sound. For privacy, turn the microphone off with a tap. The LED light is hardwired and will always indicate if the microphones are enabled or if your voice assistant of choice isn't listening.

  • Optimized for your listening. From within the Sonos App, tap Speech Enhancement so you never miss a word, or Night Sound to amplify quiet noises and reduce loud ones so you can enjoy late night TV without waking the entire house.

  • Tune with Trueplay. Trueplay puts the speaker-tuning capability of the pros in the palm of your hands, adapting and optimising the sound of the speaker to the unique acoustics of the room. iOS device required.

  • Low profile and compact size. The dimensions are 3.4 x 45 x 4.5 inches (87 x 1141.7 x 115.7 mm) H x W x D and Arc weighs 13.78 lbs (6.25 kg).

Pre-order today on Sonos.com in stunning black with matte finish or white with matte finish for $799 US (€899 EUR, €799).

We’ve announced details for the Sonos Five and new Sonos Sub. You can also check out our blog for some great stories.

You would need a device that can extract audio from a normal HDMI and then re-embed it into an Audio Return Channel. Someone actually found a device that does this, but it is not easy to come by and as of yet not available for eARC.

 

I am not usually in favor of  claiming that ‘fix it’ devices like this that don’t exist absolutely need to, but the more I think about this, the more I am in favor of it.  A device that can mimic the role a TV is supposed to play with ARC and eARC would have many uses.

 

  • those that are using projectors for display devices
  • those that have TVs that are not ARC capable.
  • those that have TVs that are ARC capable, but poorly implemented on the TV side (this seems to happen a lot)
  • those that have TVs that are ARC capable, but looking for eARC with TrueHD
  • those that have TVS with eARC, but the eARC is poorly implemented on the TV side (not sure if this happens much)

The downsides I see is that it would not be useful for TV smart apps, unless it was ARC capable on both input on and output sides.  The other is that I can’t see a way it would be useful with traditional AVRs (unless it had other unrelated features, such as converting an ARC signal from a TV to an optical signal for an AVR that isn’t ARC capable)


I got a LG Oled C7 with ARC but no eARC. I stream all my media off an Apple TV 4K. Will I be able to get Dolby Atmos?

 

From the asterisk section of Apple’s Dolby Atmos support page

“Apple TV 4K uses a high bandwidth form of Dolby Atmos that doesn’t work over ARC connections.”

No, unfortunately you will not. I’m in the same boat with a Samsung QLED from 2018 (the 2019+ versions are eARC capable). With Apple TV you need to plug directly into the sound bar and use the bar as an HDMI switch (which the Arc is not capable of), or have eARC on your TV. From what I can tell, there are no other options, unless there is some type of external HDMI switch that could work. 

 

Trying to think about this more with an AppleTV. Would the following possibly work:

  1. Apple TV HDMI out to this device: https://www.hdfury.com/product/avr-key/
  1. Then a HDMI from the AVR Key audio port to the Sonos Arc. And another HDMI out from the AVR Key video port (UHD/HDR) to the TV.

Hoping that achieves both Dolby Vision and full Atmos? According to the AVR Key’s device specs it outputs both. 

Interesting.  Maybe that could work.  In my case, it would not as I also have a Fios cable box that I would also need to feed somehow into the Arc, but if the ATV is your standalone media box that could be a solution.


Can I use an HDMI splitter that goes 1 signal into 2 simultaneous outputs (1 to the TV for video and the other directly into the Arc for the audio signal)?  Or some other type of audio extractor that utilizes HDMI?

Thanks for thoughts and advice.

No, you can't, as discussed on some of the previous pages of this thread.

Sonos Arc needs an ARC or eARC connection to receive audio.

Audio over ARC and the "regular" audio stream of HDMI are two different things. You need a device that can negotiate a handshake with the Arc for the correct signal, not something that simply spits out the entire HDMI signal.

While it sounds counterintuitive, the HDMI port on the Arc is technically actually an HDMI output, that can accept an (e)ARC from the TV - the "R" in (e)ARC stands for "return" So simply splitting a HDMI signal and plugging it into the Sonos' "output" will not work.

You would need a device that can extract audio from a normal HDMI and then re-embed it into an Audio Return Channel. Someone actually found a device that does this, but it is not easy to come by and as of yet not available for eARC.


Thanks for clearing that up for me - I had not understood the difference in receiving a regular HDMI A/V signal and receiving an HDMI -ARC signal.

 

Next question - how much sound quality am I giving up if I decide to purchase the Arc and utilize just an optical audio connection into the Arc along with 2 play 1’s and a sub???  I’m not really a high end audiophile - just good movie sound and good music.  At some point I’ll have a newer TV which will likely to have an eARC channel.

 

Thanks for the help!



Thanks for clearing that up for me - I had not understood the difference in receiving a regular HDMI A/V signal and receiving an HDMI -ARC signal.

 

Next question - how much sound quality am I giving up if I decide to purchase the Arc and utilize just an optical audio connection into the Arc along with 2 play 1’s and a sub???  I’m not really a high end audiophile - just good movie sound and good music.  At some point I’ll have a newer TV which will likely to have an eARC channel.

 

Thanks for the help!

 

The optical will give you standard Dolby Digital 5.1 from the TV.   For music sources there will be no difference.


I got a LG Oled C7 with ARC but no eARC. I stream all my media off an Apple TV 4K. Will I be able to get Dolby Atmos?

 

From the asterisk section of Apple’s Dolby Atmos support page

“Apple TV 4K uses a high bandwidth form of Dolby Atmos that doesn’t work over ARC connections.”

No, unfortunately you will not. I’m in the same boat with a Samsung QLED from 2018 (the 2019+ versions are eARC capable). With Apple TV you need to plug directly into the sound bar and use the bar as an HDMI switch (which the Arc is not capable of), or have eARC on your TV. From what I can tell, there are no other options, unless there is some type of external HDMI switch that could work. 

 

Trying to think about this more with an AppleTV. Would the following possibly work:

  1. Apple TV HDMI out to this device: https://www.hdfury.com/product/avr-key/
  1. Then a HDMI from the AVR Key audio port to the Sonos Arc. And another HDMI out from the AVR Key video port (UHD/HDR) to the TV.

Hoping that achieves both Dolby Vision and full Atmos? According to the AVR Key’s device specs it outputs both. 

Interesting.  Maybe that could work.  In my case, it would not as I also have a Fios cable box that I would also need to feed somehow into the Arc, but if the ATV is your standalone media box that could be a solution.

I don’t think it would work.  That looks like it is for AVRs that do not have 4K video passthrough.  Apple TV requires eARC for Atmos because that’s how Apple programmed it -- it won’t work over a regular HDMI ARC port even though there is no reason an HDMI ARC Port cant transmit Atmos.  That key doesn’t look like it will trick the Apple TV into thinking its connected to eARC.  


I got a LG Oled C7 with ARC but no eARC. I stream all my media off an Apple TV 4K. Will I be able to get Dolby Atmos?

 

From the asterisk section of Apple’s Dolby Atmos support page

“Apple TV 4K uses a high bandwidth form of Dolby Atmos that doesn’t work over ARC connections.”

No, unfortunately you will not. I’m in the same boat with a Samsung QLED from 2018 (the 2019+ versions are eARC capable). With Apple TV you need to plug directly into the sound bar and use the bar as an HDMI switch (which the Arc is not capable of), or have eARC on your TV. From what I can tell, there are no other options, unless there is some type of external HDMI switch that could work. 

 

Trying to think about this more with an AppleTV. Would the following possibly work:

  1. Apple TV HDMI out to this device: https://www.hdfury.com/product/avr-key/
  1. Then a HDMI from the AVR Key audio port to the Sonos Arc. And another HDMI out from the AVR Key video port (UHD/HDR) to the TV.

Hoping that achieves both Dolby Vision and full Atmos? According to the AVR Key’s device specs it outputs both. 

Interesting.  Maybe that could work.  In my case, it would not as I also have a Fios cable box that I would also need to feed somehow into the Arc, but if the ATV is your standalone media box that could be a solution.

I don’t think it would work.  That looks like it is for AVRs that do not have 4K video passthrough.  Apple TV requires eARC for Atmos because that’s how Apple programmed it -- it won’t work over a regular HDMI ARC port even though there is no reason an HDMI ARC Port cant transmit Atmos.  That key doesn’t look like it will trick the Apple TV into thinking its connected to eARC.  

I don’t see any documentation that states Apple TV requires eArc for Atmos. I don’t think that even existed when it came out and touted Atmos capabilities. The only documentation I see is that Atmos won’t be delivered through an ARC port. It is delivered through HDMI directly to AVRs, compatible TVs, and compatible sound bars: https://support.apple.com/en-us/HT204069. Which is why I think the key device might work. Ryan did say the Sonos Arc needs Arc or eArc, but didn’t sound definitive. I would think an HDMI signal is an HDMI signal. 


I kind of feel like replying in a sad tone to a lot of these questions here “no ARC or eARC - no Atmos Arc for you” - which is why I’d upgrade from my Playbar. I want HDMI and the HD Codec support (including Atmos).

Clearly this is why it’s called the Sonos Arc - not because of the rounded front end. It only works with ARC.

Still a huge miss for me. I’m not using my TV as an HDMI hub and have no plans to do so. Maybe Sonos could update their pretty marketing pictures showing all the HDMI cables dangling below their wall mounted TV or the drywall patch job to run new cables. * more sad tones *


I got a LG Oled C7 with ARC but no eARC. I stream all my media off an Apple TV 4K. Will I be able to get Dolby Atmos?

 

From the asterisk section of Apple’s Dolby Atmos support page

“Apple TV 4K uses a high bandwidth form of Dolby Atmos that doesn’t work over ARC connections.”

No, unfortunately you will not. I’m in the same boat with a Samsung QLED from 2018 (the 2019+ versions are eARC capable). With Apple TV you need to plug directly into the sound bar and use the bar as an HDMI switch (which the Arc is not capable of), or have eARC on your TV. From what I can tell, there are no other options, unless there is some type of external HDMI switch that could work. 

 

Trying to think about this more with an AppleTV. Would the following possibly work:

  1. Apple TV HDMI out to this device: https://www.hdfury.com/product/avr-key/
  1. Then a HDMI from the AVR Key audio port to the Sonos Arc. And another HDMI out from the AVR Key video port (UHD/HDR) to the TV.

Hoping that achieves both Dolby Vision and full Atmos? According to the AVR Key’s device specs it outputs both. 

Interesting.  Maybe that could work.  In my case, it would not as I also have a Fios cable box that I would also need to feed somehow into the Arc, but if the ATV is your standalone media box that could be a solution.

I don’t think it would work.  That looks like it is for AVRs that do not have 4K video passthrough.  Apple TV requires eARC for Atmos because that’s how Apple programmed it -- it won’t work over a regular HDMI ARC port even though there is no reason an HDMI ARC Port cant transmit Atmos.  That key doesn’t look like it will trick the Apple TV into thinking its connected to eARC.  

I don’t see any documentation that states Apple TV requires eArc for Atmos. I don’t think that even existed when it came out and touted Atmos capabilities. The only documentation I see is that Atmos won’t be delivered through an ARC port. It is delivered through HDMI directly to AVRs, compatible TVs, and compatible sound bars: https://support.apple.com/en-us/HT204069. Which is why I think the key device might work. Ryan did say the Sonos Arc needs Arc or eArc, but didn’t sound definitive. I would think an HDMI signal is an HDMI signal. 


I believe it won’t work because the Sonos Arc/Beam uses an HDMI out port not an HDMI in port.  The other devices you are discussing have HDMI in ports. 


Hello all. I’m new to this forum, coming here to look for answers about eARC. Many of you are faced with the same challenge that I have, which is that I own a 2018 Sony TV that does not supprot eARC. I currently have a Sony HTZ-9F with the supporting rear speakers, which allows me to receive ATMOS streams through the 2 HDMI inputs into the soundbar (Apple TV and a 4K Blu-ray player). I have the rest of my house outfitted with Sonos gear and would love to switch this setup to an Arc and two One SLs, but don’t want to lose ATMOS quality. One possibility that I want to explore is the use of an AV receiver with two HDMI outputs, like the Yamaha RX-V685BL, which supports eARC. Does anyone know if it would be possible to use one output to my TV using one of the outputs, but to route the sound through the other to the Sonos Arc? I know that this is a bit of a waste and somewhat against the whole benefit of ARC, but it seems like this may work.


I got a LG Oled C7 with ARC but no eARC. I stream all my media off an Apple TV 4K. Will I be able to get Dolby Atmos?

 

From the asterisk section of Apple’s Dolby Atmos support page

“Apple TV 4K uses a high bandwidth form of Dolby Atmos that doesn’t work over ARC connections.”

No, unfortunately you will not. I’m in the same boat with a Samsung QLED from 2018 (the 2019+ versions are eARC capable). With Apple TV you need to plug directly into the sound bar and use the bar as an HDMI switch (which the Arc is not capable of), or have eARC on your TV. From what I can tell, there are no other options, unless there is some type of external HDMI switch that could work. 

 

Trying to think about this more with an AppleTV. Would the following possibly work:

  1. Apple TV HDMI out to this device: https://www.hdfury.com/product/avr-key/
  1. Then a HDMI from the AVR Key audio port to the Sonos Arc. And another HDMI out from the AVR Key video port (UHD/HDR) to the TV.

Hoping that achieves both Dolby Vision and full Atmos? According to the AVR Key’s device specs it outputs both. 

Interesting.  Maybe that could work.  In my case, it would not as I also have a Fios cable box that I would also need to feed somehow into the Arc, but if the ATV is your standalone media box that could be a solution.

I don’t think it would work.  That looks like it is for AVRs that do not have 4K video passthrough.  Apple TV requires eARC for Atmos because that’s how Apple programmed it -- it won’t work over a regular HDMI ARC port even though there is no reason an HDMI ARC Port cant transmit Atmos.  That key doesn’t look like it will trick the Apple TV into thinking its connected to eARC.  

I don’t see any documentation that states Apple TV requires eArc for Atmos. I don’t think that even existed when it came out and touted Atmos capabilities. The only documentation I see is that Atmos won’t be delivered through an ARC port. It is delivered through HDMI directly to AVRs, compatible TVs, and compatible sound bars: https://support.apple.com/en-us/HT204069. Which is why I think the key device might work. Ryan did say the Sonos Arc needs Arc or eArc, but didn’t sound definitive. I would think an HDMI signal is an HDMI signal. 


I believe it won’t work because the Sonos Arc/Beam uses an HDMI out port not an HDMI in port.  The other devices you are discussing have HDMI in ports. 

See the Beam actually outputs video (not sure why the image tilts here).  It’s not an HDMI input.  It receives audio through the ARC return channel which is how it is able to get audio from all of your TV’s sources.

 


Ryan S.  - Any issues with pairing the Sub gen 2 to the Arc?  Any decreased functionality now?  Just ordered 2 Arcs and want to make sure I don’t need to upgrade my subs yet. 

Hope you love them! No issues to worry about at all. Arc will need products to be running Sonos S2, which the Sub gen2 is fully compatible with.

 

Hi Ryan, interested in upgrading to Arc, I have a sub but no idea if it’s a gen1 or gen2 how can I tell?

Arc will work with.all three generations of Sub @mark@scan, so no worries there.

 


I decided to get definitive proof for everyone.  I plugged the Apple TV directly into the Beam (HDMI to HDMI) and I mirrored my iPhone to it and played songs from Spotify.  No sound.

 


@Ryan - Someone earlier in this thread mentioned you could use the existing PlayBar mount, which I found surprising. Can you confirm if you can repurpose the playbar mount or need to purchase the new one for sale?

@dssss, Yes, I said it and I can confirm it :)

 

Really?!  That’s freaking awesome.  It won’t show above/below the Arc (it looks so much slimmer)?  That’s really great news.


Can you use the Sanus Playbar TV Mount with the Arc?  How much would you be compromising on the sound quality by tucking the Arc directly below your TV (i.e. not leaving the recommended gap)?


 

I am contemplating upgrading my Beam to Arc for the main TV and redeploying the Beam to the smaller TV.  I have my Beam mounted to the TV’s wall bracket using the Sonos Beam mount.  Whilst I see it is desirable to keep some distance between the Arc and TV but this is not possible in my case as it hangs over a fireplace recess.  How much would I be compromising the sound by mounting the Arc immediately under my TV and can the Arc mount be connected to my TV bracket to achieve this as per my Beam setup?

@snelld, the upward firing speakers might sound a little off if they’re clipped into the TV, but it shouldn’t be too bad. This might be a case where you just have to try it out and see how it goes. There’s a great money back guaranty you can take advantage of.  

Hey there,

@Ryan S

youmentioned earlier that there needs to be some space between the Arc and ceiling for the arc to reach the listener. My Playbar is currently mounted ca. 3ft 7in (110cm) under my ceiling because placing it under my tv on the board would block part of the TV screen. Using the same mount, would this be enough space or should I start looking for a higher stand for my TV?

Also, I am inclined to test it first before. During trueplay setup, will it indicate that the Arc needs to be placed lower in the room?

Thank you!

@Onkeldave, this depends on how far your seated position is going to be. Three and a half feet isn’t too bad, but imagine the audio has to bounce off the ceiling and hit where you’re sitting. Trueplay will help with that too, as much as it can. As above, this might be to test it out and see. Unfortunately I was incorrect about reusing the Playbar wall mount, the sizing was just too different and I was misinformed.

Hey there, I am an owner of numerous Sonos products plus a Sonos bridge but It been deactivated the last years , am I entitle for the trade in program and the 30% discount? I’m keen to purchase the arc, do you have any idea?

The 30% Trade Up credit can be applied to any Sonos product, including the new ones. The eligible products for getting a Trade Up credit are the old pre-2015 Connect and Connect:Amp, and the Play:5 gen 1. The Bridge is not eligible for this trade up credit.

Is a separate wall mounting bracket required for wall mounting?

Yes, there is a separate wall mount bracket, or you can use the Playbar wall mount if you have one.

 

I have a Playbar mounted on my wall and now interested in the Arc. Any insight if I unmount the Playbar will there be holes visible that the Arc won’t hide?

It was mentioned back a few pages that the Playbar all mount should work with Arc

Yes, but “should” and “will” are key distinctions when dealing with precise measurements/mounts, etc…  It would be helpful if Sonos could provide clarity around the interoperability of the two mounts. 

@BMF, @mkatz, @dssss, @melvimbe, and anyone else I might be missing, I checked in on this and I was incorrect. The Playbar wall mount is not compatible with the Arc, though from what I hear you can use the same drill holes when exchanging the mounts. Arc has a smaller footprint than Playbar, and while the team was trying to make it happen, they were unable to make it compatible. My apologies for getting this wrong. Arc is only compatible with the Arc wall mount available at: https://www.sonos.com/shop/wall-mount-for-arc.html


@Ryan - Someone earlier in this thread mentioned you could use the existing PlayBar mount, which I found surprising. Can you confirm if you can repurpose the playbar mount or need to purchase the new one for sale?

@dssss, Yes, I said it and I can confirm it :)

Really?!  That’s freaking awesome.  It won’t show above/below the Arc (it looks so much slimmer)?  That’s really great news.

@ewolkoff and @dssss, my apologies, but I was incorrect here. See the red box in the post above. I just wanted to make sure you get tagged to see the update.


@Ryan - Someone earlier in this thread mentioned you could use the existing PlayBar mount, which I found surprising. Can you confirm if you can repurpose the playbar mount or need to purchase the new one for sale?

@dssss, Yes, I said it and I can confirm it :)

Really?!  That’s freaking awesome.  It won’t show above/below the Arc (it looks so much slimmer)?  That’s really great news.

@ewolkoff and @dssss, my apologies, but I was incorrect here. See the red box in the post above. I just wanted to make sure you get tagged to see the update.


Got it.  Thanks Ryan and no worries!


 

I am contemplating upgrading my Beam to Arc for the main TV and redeploying the Beam to the smaller TV.  I have my Beam mounted to the TV’s wall bracket using the Sonos Beam mount.  Whilst I see it is desirable to keep some distance between the Arc and TV but this is not possible in my case as it hangs over a fireplace recess.  How much would I be compromising the sound by mounting the Arc immediately under my TV and can the Arc mount be connected to my TV bracket to achieve this as per my Beam setup?

@snelld, the upward firing speakers might sound a little off if they’re clipped into the TV, but it shouldn’t be too bad. This might be a case where you just have to try it out and see how it goes. There’s a great money back guaranty you can take advantage of.  

Hey there,

@Ryan S

youmentioned earlier that there needs to be some space between the Arc and ceiling for the arc to reach the listener. My Playbar is currently mounted ca. 3ft 7in (110cm) under my ceiling because placing it under my tv on the board would block part of the TV screen. Using the same mount, would this be enough space or should I start looking for a higher stand for my TV?

Also, I am inclined to test it first before. During trueplay setup, will it indicate that the Arc needs to be placed lower in the room?

Thank you!

@Onkeldave, this depends on how far your seated position is going to be. Three and a half feet isn’t too bad, but imagine the audio has to bounce off the ceiling and hit where you’re sitting. Trueplay will help with that too, as much as it can. As above, this might be to test it out and see. Unfortunately I was incorrect about reusing the Playbar wall mount, the sizing was just too different and I was misinformed.

Hey there, I am an owner of numerous Sonos products plus a Sonos bridge but It been deactivated the last years , am I entitle for the trade in program and the 30% discount? I’m keen to purchase the arc, do you have any idea?

The 30% Trade Up credit can be applied to any Sonos product, including the new ones. The eligible products for getting a Trade Up credit are the old pre-2015 Connect and Connect:Amp, and the Play:5 gen 1. The Bridge is not eligible for this trade up credit.

Is a separate wall mounting bracket required for wall mounting?

Yes, there is a separate wall mount bracket, or you can use the Playbar wall mount if you have one.

 

I have a Playbar mounted on my wall and now interested in the Arc. Any insight if I unmount the Playbar will there be holes visible that the Arc won’t hide?

It was mentioned back a few pages that the Playbar all mount should work with Arc

Yes, but “should” and “will” are key distinctions when dealing with precise measurements/mounts, etc…  It would be helpful if Sonos could provide clarity around the interoperability of the two mounts. 

@BMF, @mkatz, @dssss, @melvimbe, and anyone else I might be missing, I checked in on this and I was incorrect. The Playbar wall mount is not compatible with the Arc, though from what I hear you can use the same drill holes when exchanging the mounts. Arc has a smaller footprint than Playbar, and while the team was trying to make it happen, they were unable to make it compatible. My apologies for getting this wrong. Arc is only compatible with the Arc wall mount available at: https://www.sonos.com/shop/wall-mount-for-arc.html

Thanks for the diligent follow-up Ryan, it’s much appreciated.

 

It’s not a huge deal, but given the spirit of the upgrade path, perhaps you could offer a meaningful discount on the new mount for people who purchased the original? $80 for the mount plus additional installation time adds significant complexity to the upgrade path. Might be a nice gesture for those trying hard to Stay in the Sonos ecosystem.

 

 


I’m not really on that side of things, but generally I recommend contacting our sales team for questions about discounts or promotions.


Hi - is the ARC designed to sit in the open? - judging from the marketing photos.  I have a 65 inch Sony A9 which basically sits on It’s own TV stand Without any clearance just a slim bezel along its base; under which I have a shelf housing my Beam.  If I replace the Beam with the Arc - will the shelf and TV above - block the Atmos up sound characteristics of the new Sound Bar?
 


If I were to use a new Samsung TV (nothing mentioned about Atmos)with support for eARC and a Apple TV 4K (support for Atmos) connected to it. Would I get support for Dolby Atmos sound with the Arc? 
 

None of the Samsung TVs seems to support Dolby Atmos, but is that maybe just because of the TV lacking the correct speaker configuration?


Hi - is the ARC designed to sit in the open? - judging from the marketing photos.  I have a 65 inch Sony A9 which basically sits on It’s own TV stand Without any clearance just a slim bezel along its base; under which I have a shelf housing my Beam.  If I replace the Beam with the Arc - will the shelf and TV above - block the Atmos up sound characteristics of the new Sound Bar?
 

You will want to give Arc a little space between the unit and anything above it. The upward speakers are not flush with the back of the unit. We recommend a minimum space of 5.5 inches between the top of Arc and any other device or surface. For the best audio experience, it is recommended to either position Arc in a tabletop orientation, or for it to be wall-mounted below your TV.


If I were to use a new Samsung TV (nothing mentioned about Atmos)with support for eARC and a Apple TV 4K (support for Atmos) connected to it. Would I get support for Dolby Atmos sound with the Arc? 
 

None of the Samsung TVs seems to support Dolby Atmos, but is that maybe just because of the TV lacking the correct speaker configuration?

 

Very few TVs “support” Atmos, and they are ones that have Atmos top firing speakers built-in.  The only “Atmos” feature you really need in a TV is either ARC or eARC.  


This may be the wrong place for this question, but it looks like the Arc has support for only one HDMI Input/Output. This can be used with an adapter for optical audio in.

I have a TV that has ARC capabilities, but not eARC capabilities. As I understand it, that means I will be able to get Dolby Digital. That’s a step up from the existing Sonos Beam.

As I also understand it, I will not be able to get Dolby Atmos, TrueHD, MAT, or Dolby Digital Plus because of limitations with my television (from 2017) passing through those “feeds”.

If I want to use my Apple TV 4k, which I understand supports Dolby Atmos, is there a way to pass the Atmos audio to the Arc and the picture to the television?

I think it’s great that Sonos is embracing Dolby, but I don’t want to buy a new TV to use all of Sonos’s features. And if I need to buy an A/V receiver, why would I get the Sonos? Maybe there’s something I’m missing?


If I were to use a new Samsung TV (nothing mentioned about Atmos)with support for eARC and a Apple TV 4K (support for Atmos) connected to it. Would I get support for Dolby Atmos sound with the Arc? 
 

None of the Samsung TVs seems to support Dolby Atmos, but is that maybe just because of the TV lacking the correct speaker configuration?

You’ll want to check if the TV that you have is able to support Dolby Atmos passthrough. There’s a great list here of TVs with their supported formats: https://www.rtings.com/tv/tests/inputs/5-1-surround-audio-passthrough In some cases, onboard apps might not pass Atmos, but HDMI sources can pass it through via HDMI-ARC. Ultimately, that’s going to be a question for your TV manufacturer.