14.12 Update

I think people will take the hit with a HT system not being Sonos compatible to be honest if these issues keep occurring.

I was all in for an ARC to replace my Playbar, this last run of updates starting at 14.06 have taken the ARC out of the equation for me now (which is a shame as the Sub and Surrounds weren't cheap..).

I love the punchy base as it is so can't see me getting on at all with the "new" ARC sound unfortunately.

If people are going through the hassle of returning ARCs then it's not a minor niggle.

The Pioneer one I reference can even be made into a Sonos compatible system by just adding a Port to the other of its two input jack pairs. For music, it will be superior via a better stereo soundstage to any bar. What it will not do is pipe the TV audio the other way. 

Even with the price of the Port, the low cost of the Pioneer will leave space for the Port spend.

I find it odd that users continue to hang out on a Sonos users forum and often suggest using cheaper alternatives that introduce additional ‘clutter’. Would it perhaps be best to hang out on other forums instead of linking cheap ‘awful’ looking stuff to this forum that the majority of users are unlikely going to be interested in?

I think the moderators here should delete these cheap linked-offerings as it detracts from the purpose of this community and that is to discuss Sonos products and devices that support those products, not advertise alternative ‘cheap’ hardware here.. I personally wish the Staff would delete these type of posts.

That is your opinion to hold, certainly, and one I am not hearing for the first time.

Sonos may well hold one that goes in the direction that such views of mine that @Ken_Griffiths is referring to, add credibility to their forum, instead of making it just one for people with Sonos issues and Sonos fans that either solve these, or say the issue really isn’t an issue.

And only Sonos can say, without being presumptuous, what is the purpose of this community.

If Sonos thinks otherwise, they will not need to delete any further posts from me, because if so notified, I shall simply stop all posts on all threads.

Hello everyone,

After the latest update to 14.12, TruePlay doesn’t change the sound at all at my Arc+Sub gen3.
Besides known problem of cutting the bass down, there is no change in the sound whatsoever. On my Sonos One, I can clearly hear the difference when togling TruePlay. On Arc, none, zero, nada.

Did enyone expierience the same issue?

I don’t see the purpose of the Sonos forum here as ever being the place to ‘advertise’ and link-to what I would call ‘alternative’ cheaper hardware to undermine the Sonos brand - I’m surprised Sonos allows you to market other brands in this way and put them forward as ‘alternatives’ on their community forum. I just think such advertising should be removed from these pages and maybe put elsewhere online.

I don’t come to this forum to view adverts for other products that are intended as ‘alternatives’ - if they are devices that support the brand, then that’s perhaps fair comment, but to me, putting products forward as alternatives is a step too far - I guess we might have other companies advertising their alternative devices here next, if these type of posts are to be allowed by the moderators.

I think such adverts are a step too far, personally speaking.

Edit: It is also off-topic for this particular thread, I would suggest.

I have often found Sonos fans to be more concerned about Sonos welfare than what Sonos is. Refreshing thing about Sonos Inc., in my book.

On the other hand, Sonos has just done, quite frankly,  a silly thing by way of moderation to my post, probably as a knee jerk response to a TOS complaint.

They have moderated out just the link, leaving the rest of the content of the post and thrust of it, untouched. Indeed, the title of the link is still there, just the link itself is removed.

I have asked for clarification as to what exactly is the intent of this quaint act, and will see how it goes.

Perhaps someone has to complain again?!

I was the person who complained (obviously) and quite right it is too, to remove that link, as you put it forward as advertising a rival ‘alternative’ product for users to perhaps purchase in place of Sonos products - the next thing is other companies will be coming here to advertise and link to their products as an alternative to buying a Sonos device.. It’s right to remove that link IMHO. If you want to advertise other brands as alternatives, it should be done elsewhere online not within this Sonos ‘support’ community.

I don’t know who listened to my complaint at Sonos, but thankyou.🙏 I don’t come to the community here to have other alternative ‘rival’ products thrust at me on what is clearly a Sonos hosted site.

(I want to apogees to the OP here too for taking this thread off topic).

@Kumar, surely your suggested “Sonos compatible system” is not really Sonos compatible? A compatible product, to fit into the Sonos multi-room system should be able to push the TV audio too. Whilst the limitation may not matter to some, the “compatibility” label is misleading.