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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97108 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Lyricist I
May 9, 2024

Who’s bright idea was it to push the new app out without things like alarm management?

 

Sorry Sonos but you’ve basically lost my trust now, I won’t be purchasing any more Sonos hardware and will transition my existing speakers away as they need replacing to a brand that respects their customers and won’t take away basic features on a whim.

 

What an absolute balls-up.

ERL
Contributor I
May 9, 2024

 

Is there someone at SONOS who is willing to support the long time users and break-off with the product and concept in a way that is respectful to actual customers?

You must be joking, surely 🤣🤣🤣. Commit employment suicide? 😆😆😆

 

I know it’s far fetched, but that is exactly right. 

I still miss my CR200. The bones of this thing are good, and someone who is willing to think like an owner instead of an employee could see this as an opportunity.

We can dream.

SirDigitalKnight
Enthusiast I
May 9, 2024

Each update removes more of the reason I bought these devices. Wifi radios in the speakers die, stop supporting 400 dollar speakers after you decide we should buy new one, stop allowing me to play my own music on my phone then in this lates release you decide to remove alarms and that ability to play music from my NAS... what exactly are you doing? Feels like you got bought by pandora/spotify and want to force us to pay for another streaming service just to have the pleasure of using the EXTREMELY expensive devices you forced us to buy.

I'm over you.. FIX THIS >>>].... NOW!

I had forgotten about the “On this Mobile Device” option on S1 until I hooked up my old Sonos Connect S1 I had laying around! That was a great feature for when people stopped by to visit and wanted to play their favorite music on my system. Might just have to downgrade my other 2 Connects to S1 and call it a day or just get rid of all my Sonos gear and start using Chromecasting with Plexamp again. 🤷🏼

Headliner I
May 9, 2024

Before this update new app UI I'd guess there were a few thousand dissatisfied customers complaining about the app update process. All of us knew this cockup was foreseeable of not inevitable, and made sure to turn off automatic updating. 

Now sonos had probably 10s of thousands of dissatisfied customers. Smart move!

Lyricist I
May 9, 2024

I have an extensive Sonos set-up right through my home and as far as the music side of things I mainly use my own media server. The new app is completely unusable for my purposes and I’ll be forced to get rid of all my Sonos equipment if what has been broken with this app release isn’t fixed quickly, or preferably, the old app made available again soon. I’m used to having my Sonos system break whenever the system firmware is updated and then having to troubleshoot my way through restoring everything. That was bad enough, but putting out this software update that clearly hasn’t been tested by real users is unforgivable.

Lyricist III
May 9, 2024

What's the improvement?

Lyricist I
May 9, 2024

Who pushed the beta version to pruduction??

 

Its insane the think they pushed this app with so My importen basic functions missing, like sleep timers and alamer.. Like people use those every day.. 

 

 

Lyricist III
May 10, 2024

Man, this just gets worse and worse. I heard from a blind friend who uses Sonos that this shipped WITHOUT the accessibility functions he depended on (which S2 had)! He can’t use his system AT ALL. The Sonos decision-makers should be ashamed of themselves!

And is it supposed to help that their CPO is making the press rounds today saying how “courageous” Sonos is for doing this?! Ridiculous.

press250
Prodigy III
May 10, 2024

What's the improvement?

Misquoting Mr. T in Rocky II … “The improvement? PAIN!”

Lyricist III
May 10, 2024

Each update removes more of the reason I bought these devices. Wifi radios in the speakers die, stop supporting 400 dollar speakers after you decide we should buy new one, stop allowing me to play my own music on my phone then in this lates release you decide to remove alarms and that ability to play music from my NAS... what exactly are you doing? Feels like you got bought by pandora/spotify and want to force us to pay for another streaming service just to have the pleasure of using the EXTREMELY expensive devices you forced us to buy.

I'm over you.. FIX THIS >>>].... NOW!

I had forgotten about the “On this Mobile Device” option on S1 until I hooked up my old Sonos Connect S1 I had laying around! That was a great feature for when people stopped by to visit and wanted to play their favorite music on my system. Might just have to downgrade my other 2 Connects to S1 and call it a day or just get rid of all my Sonos gear and start using Chromecasting with Plexamp again. 🤷🏼

You know what... I may downgrade to S1 for having access to the files in my phone! I just discovered that when I downgraded to S2. It's a silver lining for me I guess