Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97107 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

T

Toolio

Prodigy II

Yet another absurdity. I'm Canadian and I like to listen to CBC Radio, whose service is available through Sonos. None of the stations will play through the new app on my iPad. But they play just fine if I use the third-party SonoPad app. Ironic, isn't it, that what Sonos has broken others can still do with Sonos gear. This is beyond ridiculous.

J

JPHAPPE

Lyricist I

c’est quoi cette nouvelle application ?

plus pourri c’est difficile

pourquoi changer comme cela c’est n’importe quoi

S

Steff71

Lyricist III

This question may have been asked, but I don’t see a way to search through the replies already posted.

Will the new build try to address the frequent audio dropouts that occur when playing content on multiple rooms? Playback often seems to be ‘bulletproof’, but there are still those frequent and frustrating skips that require content to be stopped/restarted, or rooms ungrouped and re-grouped just to get consistent streaming again. This is almost always blamed on router issues - routers that otherwise stream other content flawlessly. Please fix this!!

Was using the updated app today during the day with different room configurations and it’s the same like before.

L

llap

Lyricist I

I got no clue who in their right mind decided to release this new big “update”. It lacks features which have been there since purchase that now are removed. Some are said to be added in a later date (no ETA, so god knows when…). Essentially forcing users to BETA test this abomination of an “update”. Fine with a re-design, but do not force users onto a software where their products looses features. Every other product owner would either do this an opt-in launch, or wait until the base functionality was implemented.

The big question now is when do we get it all back, if at all. Given the latter I do believe Sonos will receive a lot of reimbursement requests, especially here, as users have the right to the return their product when a company no longer can’t provide the software features that came with the product at purchase.

Perhaps a class action lawsuit gets their attention. We bought their system based on the features that were advertised for their product and now they have removed many of them.

T

Toolio

Prodigy II

Calm Radio is now gone. The service is there, but does nothing. Two of my favourite services gone--CBC and Calm Radio.

J

jjlangr

Trending Lyricist I

The ability to choose to “play next” and “add to end of queue” is gone, and apparently also the ability to put together playlists. I can’t imagine there’s any real cost to retaining the queueing features (w/ play next, play last, etc), and certainly negligible impact to the new vaunted UI. Why get rid of them? The iOS app becomes near-useless to me without them.

Why? My guess is that Sonos is only concerned with marketing & selling to streaming users. It’s easier for them, and I’m sure they’d just as soon not have to worry about the headaches that come with supporting personal music libraries. This is their 2nd move toward de-emphasizing people who use their own music library--previously it was when they released voice control without the ability to manage a music library.

Will Sonos make the mistake of sticking to their guns on this one? I’ve invested a couple thousand in Sonos products, but will absolutely find a way off the hardware if they do. I’ll also ensure no one else I know makes the same mistake.

I’ll just copy this link from an earlier post--here’s how to roll back to older version of the controller on Android. https://www.reddit.com/r/sonos/s/j5rbcMRh2H (Anyone have iOS instructions for doing so?)

A

Anonymous

The ability to choose to “play next” and “add to end of queue” is gone, and apparently also the ability to put together playlists. I can’t imagine there’s any real cost to retaining the queueing features (w/ play next, play last, etc), and certainly negligible impact to the new vaunted UI. Why get rid of them? The iOS app becomes near-useless to me without them.

Why? My guess is that Sonos is only concerned with marketing & selling to streaming users. It’s easier for them, and I’m sure they’d just as soon not have to worry about the headaches that come with supporting personal music libraries. This is their 2nd move toward de-emphasizing people who use their own music library--previously it was when they released voice control without the ability to manage a music library.

Will Sonos make the mistake of sticking to their guns on this one? I’ve invested a couple thousand in Sonos products, but will absolutely find a way off the hardware if they do. I’ll also ensure no one else I know makes the same mistake.

I’ll just copy this link from an earlier post--here’s how to roll back to older version of the controller on Android. https://www.reddit.com/r/sonos/s/j5rbcMRh2H (Anyone have iOS instructions for doing so?)

As has been stated elsewhere queue management and other ‘missing’ items have not been removed per se, rather they have not yet been added in to the rewrite of the app. The end result is the same, I get that — and releasing the app prematurely has been a huge misstep. However queue management has been slated for an update I believe in July. With all the bad press, maybe it’ll come sooner - who knows!

ERL

Contributor I

Does anyone in the C-suite at SONOS use the product?

Are there any major shareholders that can encourage SONOS to explain why they have brought such a half-baked app as 80.00 to thousands of long-time, loyal, and evangelical users?

Is there someone at SONOS who is willing to support the long time users and break-off with the product and concept in a way that is respectful to actual customers?

The current executive can continue trying to generate sales with substandard software and flashy ads to new suckers.

T

Toolio

Prodigy II

This 'update' is actually a downgrade. If you agree you can roll back the update by following the instructions here:

https://www.reddit.com/r/sonos/s/j5rbcMRh2H

Not on an iPad or iPhone. Only on Android devices. I am now using SonoPad on my iPad and sticking to the old app on my Android devices. What a farce this has become.

J

jjlangr

Trending Lyricist I

The ability to choose to “play next” and “add to end of queue” is gone, and apparently also the ability to put together playlists. I can’t imagine there’s any real cost to retaining the queueing features (w/ play next, play last, etc), and certainly negligible impact to the new vaunted UI. Why get rid of them? The iOS app becomes near-useless to me without them.

Why? My guess is that Sonos is only concerned with marketing & selling to streaming users. It’s easier for them, and I’m sure they’d just as soon not have to worry about the headaches that come with supporting personal music libraries. This is their 2nd move toward de-emphasizing people who use their own music library--previously it was when they released voice control without the ability to manage a music library.

Will Sonos make the mistake of sticking to their guns on this one? I’ve invested a couple thousand in Sonos products, but will absolutely find a way off the hardware if they do. I’ll also ensure no one else I know makes the same mistake.

I’ll just copy this link from an earlier post--here’s how to roll back to older version of the controller on Android. https://www.reddit.com/r/sonos/s/j5rbcMRh2H (Anyone have iOS instructions for doing so?)

As has been stated elsewhere queue management and other ‘missing’ items have not been removed per se, rather they have not yet been added in to the rewrite of the app. The end result is the same, I get that — and releasing the app prematurely has been a huge misstep. However queue management has been slated for an update I believe in July. With all the bad press, maybe it’ll come sooner - who knows!

Thanks. Sorry, didn’t have time to read all the posts. It’d be nice if someone could pin a summary.

Show more replies

Sign up

Login to the community