Retired Sonos Staff

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The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97106 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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M

mw2319

Trending Lyricist I

This update is really buggy in my experience.

Launch app
Currently selected device is “Office”. Tap to change output, uncheck “Office”, check “Guest Room” and tap Apply.
The output location now says “Office + 1” and takes several seconds to update to just show “Guest Room”.
Browse for music, and add a song to the Queue.
New song from step 4 starts playing in “Office” even though it was unselected before. New song does not play in “Guest Room”.

As much as I want to like and use the Sonos app, it has never been reliable and this update is even less so.

D

DCWolfie

Lyricist II

Where the F is my alarms?!

A

ArcticMuse

Contributor I

This 'update' is actually a downgrade. If you agree you can roll back the update by following the instructions here:

https://www.reddit.com/r/sonos/s/j5rbcMRh2H

A

aix

Lyricist III

This is just a terrible update! How to add SMB folders? How to manage your music library? Where are the alarm clocks? Why is the application so illogical? Where is all the functionality? This is sabotage!

D

DCWolfie

Lyricist II

I got no clue who in their right mind decided to release this new big “update”. It lacks features which have been there since purchase that now are removed. Some are said to be added in a later date (no ETA, so god knows when…). Essentially forcing users to BETA test this abomination of an “update”. Fine with a re-design, but do not force users onto a software where their products looses features. Every other product owner would either do this an opt-in launch, or wait until the base functionality was implemented.

The big question now is when do we get it all back, if at all. Given the latter I do believe Sonos will receive a lot of reimbursement requests, especially here, as users have the right to the return their product when a company no longer can’t provide the software features that came with the product at purchase.

M

Moon Dog

Lyricist II

Read loads of these comments now and I haven't stumbled across a wholly happy one.

It seems as SONOS have already had our money the don't care.

This article goes up 16 days with rah rah rah aren't we clever, on that very same day the complaints start.

This is the most appaling managed “upgrade” I have ever had the misfortune to be on the receiving end of.

Whoever marked this app as ready for release should ideally remove themselves from the world of apps releases etc.

This product is not fit for release, gov.uk is better and more polished and tags saying something.

Tell me how to “downgrade” to the S2 controller please as that will enable me to use the products in the manner they were purchased for.

i never thought I would be in the position were downgrading a piece of software was actually an upgrade.

Class action anyone?

R

rclopp

Contributor I

This question may have been asked, but I don’t see a way to search through the replies already posted.

Will the new build try to address the frequent audio dropouts that occur when playing content on multiple rooms? Playback often seems to be ‘bulletproof’, but there are still those frequent and frustrating skips that require content to be stopped/restarted, or rooms ungrouped and re-grouped just to get consistent streaming again. This is almost always blamed on router issues - routers that otherwise stream other content flawlessly. Please fix this!!

B

BenAWin

Contributor I

Really poor update. Can’t connect to any music services except for the one I was using when I upgraded. No sleep timer. 5 minutes with it and ready to roll it back.

A

ArcticMuse

Contributor I

I've owned Sonos equipment for 15+ years and I now have 6 devices in my apartment that are my only speakers because I love the sound quality, ability to move between different rooms, playing different music in different rooms, ... all the reasons why Sonos is my choice and I frequently recommend them. I'm also a software engineer with 40+ years of experience delivering products to customers. If I was responsible for such a disasterous release, I would expect to get fired.

I’ve owned Sonos kit also for 15years. I had 4 devices in my last house and I have 10 devices in my current house.

I am not a software engineer, but I am able to wait the few weeks until the next update to reinstate the at least some of the missing elements and fix at least some of the bugs.

Good luck with that!

J

JeannePSP

Contributor I

The new app is awful. Missing features as alarm settings and access to my local library for music. The layout is a mess and not very user friendly.
I honestly hope you fix at least the alarm feature and access to local libraries fast. 😥

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