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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97104 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Renowned Enthusiast II
May 9, 2024

I don’t think there has been any confirmation that search for network files and local libraries will be implemented at some point has there? Not in the same way we’ve been told queue editing is on the way, for example. 

Unfortunately, the New Search implementation last year was a clear signal that Sonos's main focus was on streaming subscription platforms and workarounds (Plex) for people that bought into their original ethos of being able to play your own music library. They're catering for the algorithm derived playlists and What's trending crowd now.


I am really worried about this. A combination of the warnings about SMB v1 in S2 and similar on my new Windows 11 laptop was making me think about  replacing my aging NAS serving Sonos but now I’m wondering if it’s going to be worth it or I’m going to be resigned to using AirPlay from my phone more of the time (which is exactly the type of user experience Sonos used to mock in their ads)

jfischetti
Avid Contributor I
May 9, 2024

The new app can access the authenticate a PLEX music source and display the content on the server. but it will not play any music.  I have removed and added the service many times, and it will not work.

_______ J O H N F I S C H E T T I _________
Bumper
May 9, 2024

The new app can access the authenticate a PLEX music source and display the content on the server. but it will not play any music.  I have removed and added the service many times, and it will not work.

Having issues here too. This is my Plex service  in the new app, no content. Works fine in my S2 app that I have on other devices. 
 

 

Headliner I
May 9, 2024

This is not a good update. It is barely a Minimal Viable Product.

How on earth did this get released?

Ken_Griffiths
May 9, 2024

@Bumper,
That looks like the Plex server isn’t being seen by the controller App. Does the App or Plex just need network/authorisation. This is what I see in the new App’s Plex service, as of a few moment ago… (sorry I’ve had to put the images into my post here, as this thread won’t let me attach/pin them to it).

 

Bumper
May 9, 2024

@Bumper,
That looks like the Plex server isn’t being seen by the controller App. Does the App or Plex just need network/authorisation. This is what I see in the new App’s Plex service, as of a few moment ago… (sorry I’ve had to put the images into my post here, as this thread won’t let me attach/pin them to it)

 

Hi Ken, thank you for taking the time to make a helpful response. I can confirm that Plex is working fine as I can access and play music content from the Sonos desktop controller and other devices with s2.  

Lyricist III
May 9, 2024

Some feedback after about a day of use with the new app….

Positive/Neutral

* I don’t mind the change in interface from the tabbed interface to the new one. Maybe I actually like it, but will need to use a bit longer to decide on that.

Negative

* Feature removal: I echo what others have been saying about removal of features. It’s ridiculous that features like alarms, sleep timer, queue management, and local library search have been removed (even if some or all will come back in a few weeks/months). This new app should still be in beta.

* Performance: The new app seems to load pages really slowly. When I switch to a new page/view it takes a couple of seconds to load the graphics. What’s that all about? Even putting aside all the other issues this causes the app (and by extension the system) to feel low-quality rather than premium.

* Services: I can’t access Amazon Music from the app. When I browse to it in “Your services” I’m just presented with the message “No content items available”. It works fine when accessed from the Windows desktop app.

* Local library: When I first installed the app yesterday I had access to my personal music library (which I have stored on a NAS) via the “Your sources” section of the app. But when I opened the app today the “Your Sources” section seems to have disappeared from the app so I no longer have access from the app. I can still access from the Windows desktop app so there is no issue with the storage location/device.

* Favourites lists: This seems like a minor thing compared to all the other issues but when I browse to favourites I don’t like the new way of listing albums and stations. Previously these were listed with small icons in a single column (currently still being used for recently added section). Now they are listed in a 2-column layout with large icons. Please give us option to use single column + small icon list. Also, you have started using icons to indicate which service each favourite came from (in the subtext under favourite names). I don’t like this because these icons are very small and can be hard to see. Also some services don’t seem to provide icons, so I have a number of favourites which just say “Live Station” or “Album” with no clear indication of their source. I’d prefer it if you ditched the icons and went back to using text to indicate the source (or providing user option on this).

I’m trying to be positive about this but ooph. Agree on positives, design is alright. But I can also add to negative lists:

  1. that trueplay no longer functions for me (and others). It gets stuck after turning 180, saying it will play test tones, the continue button doesn’t work, and the whole app becomes soft locked. Resetting phone, reinstalling app does not work. I tried removing surrounds and sub, but guess what!?
  2. That no longer works either now. Every time I attempt to remove a sub or surround it fails due to a connection error. I am debating whether to even try resetting the speakers manually, system works ok, so I don’t want to be screwed upon resetting them and have it not work at all.

This is on top of the Era 300 issue where hanging them upside down makes trueplay not work properly anyway, which has been an issue, even though Sonos published guidance on installing them this way, but apparently isn’t officially supported yet.

Sonos, what have you done? You’re entire purpose is to have an easy to manage and set up wireless, multiroom sound system of decent sound quality with some nice tech on top to enhance it all (trueplay, etc.). From my count, a large portion of that selling point is now gone. For systems that cost 1000£+ this is pretty unacceptable. This needs to be fixed, and you need to start communicating to your costumers. This is video game industry levels bad.

Enthusiast II
May 9, 2024

I am migrating over to Bluesound. My new speakers should arrive Saturday. After years of being a loyal Sonos customer I am moving on. I will seel or give away my current Sonos speakers.

 

I will pay rapt attention to any legal proceedings since I believe when this whole thing unravels Sonos will be reimbursing us for ruining the equipment they sold us. They have purposely removed features which they previously advertised. That in a single word is fraud. The Sonos CEO is very litigious, which is good, because there will be a storm of litigation. 

The best thing the directors and shareholders can due to mitigate this disaster is remove the CEO and his coterie and rollback the app as soon as possible. Leaving things as they are just adds to the damages to all of us!

Trending Lyricist I
May 9, 2024

CBC Radio no longer works since app update 

Lyricist III
May 9, 2024

The preview page on the website seems to suggest there will be no ipad app, we’ll now have to use a

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

browser on ipad. That’s terrible if true.

Also, I suspect ‘c’ search will no longer be available rendering locally stored content unplayable as the new search doesn’t work with local content in your own media library.

If the above things are true this is a terrible update.

I don’t want to get all negative as none of us have played with it yet, but I hate fiddling about with a phone screen and the whole move to home automation cries out a full l-on wide tablet / iPad experience.  And no I don’t want a browser experience either.  Oh God, I’m reading far too much into this, but already I'm finding what I’ve read so far kinda depressing.  

 

 

I'm definitely rolling back this disaster and blocking updates.