The new Sonos Mobile App & Web App

Oh God how did it auto update on my ipad. I’ve not updated from the app store and I turned off auto update in the app itself so I don’t know what else I should have done but it has put the new version on my iPad and I’m not happy because I never wanted it.

I now find that my favourite radio stations are messed up. They display the station logo fine on my Android phone in favourites but they are not showing the station logo in the iPad new version app. This causes a problem for me because 4 of the stations start with the word “Hirschmilch” and then another word or 2 to distinguish the station, only part of the first word shows in the description and no logo displays so they all look the same - there’s no way to tell which one is which. When you select one of these stations it opens up the full screen where you can then select to play it and it displays the logo ok there.

This has ruined my day having this auto install on my iPad. Thankfully I still have the old version on my Android phone but I’m afraid that it might auto update that as well.

Like others, my mind boggles at the decision to release a Music app without queue management!

Add to that the search not including my local NAS library, plus the removal of the shortcut alphabet on the right -hand side when browsing albums, artists and tracks stored on the NAS.

This just reinforces the point others have made that we’re not really in control of our Sonos kit. We’re at the whim of Sonos and whatever hare-brained releases they put out. What a shame. Once my Sonos kit reaches its end, I’ll probably just go for some decent, reasonably priced speakers that support Airplay and then stream the locally stored music on my phone. Shame, as Sonos was for a time the best of all worlds, in terms of supporting and integrating local libraries and streaming services.

Please bring back volume level displayed in number. Only way i can find it now is by choosing to group speakers.

 

 

Yup, not just you wondering about that: https://en.community.sonos.com/product-updates/the-new-sonos-mobile-app-web-app-6891770/index12.html?postid=7737#post7737

It might be a small thing, but for me too this was always very helpful to maintain a consistent audio volume e.g. when watching movies via my Sonos Soundbar. Since the number has been removed from the main volume screen, you can just guess when changing the volume to have the same setting as your previous session.

Still wondering why on earth this has been erased with the new app! 😩

Sorry but this new app is an absolute s*** flap. Old bugs like can’t connect on prime time still exists. Same like all the small bugs and what I don't see in your list is local music location such as NAS or folder. Who has tested this app? Even as a school project, I would have rejected it and given it a failing grade. This really can't be done Sonos!

Moderator Note: Modified in accordance with the Community Code of Conduct.

 Have CEO, head of R&D, head of marketing and any other involved in this disaster app already been fired (or did they chooses to resign)? Considering the total silence / lack of reaction from Sonos  it seems more and more logical….

This release is a disaster. I typically have a high tolerance for change management when updates release but this is ridiculous. A slap in the face to loyal customers. I’ve been proselytizing SONOS for years but no more. For how much this gear costs, the customer shouldn’t be subjected to incomplete product launches like this.
 

Launching w/o the ability to edit or add to queue (without having to completely replace current queue) is insane. The most basic strength of Sonos control, gone? We have to wait until July for it?! Unacceptable.

I have no Amazon Music showing in the web or mobile app any more. I have reinstalled the Sonos app, the Amazon Music app, deauthorised, reauthorised and nothing has made it work. It was fine until the update. I cannot now search and play for music on my £900 era system with my paid for Amazon Unlimited subscription. Can this be sorted out rapidly please? If not, you need to roll the app back. It literally isn’t working!

Apple or Android app aside... How can the new simple web app be missing the simple play and shuffle buttons on just about everything I select from my favorite play lists to music genres?!?! But as you can see they conveniently have for Streaming services ... That I setup just to test if this was indeed the case 🤯

I’m the same, Amazon music has disappeared. Cannot search or play . I’ve tried customer support on line and I’ve been told to call customer service in the morning. Done all of the obvious, deleted app, re installed, turned everything off and deleted Amazon music and re installed but no joy

Good call! They really should give us the option to roll back the app to prior version. Waiting several months for restored features to trickle out is an insult to their customers.