Sonos Roam Orange Light

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I have 2 sonos Roam speakers. One of which will not connect. I have not used this one for several months. All I get when placed on charger is the orange light but this goes out for after a couple of minutes then nothing. I’ve tried a different charger same thing.

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Pinned Reply By Airgetlam

Call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

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I

Infernost2

Lyricist I

I have had this issue and bought a second one. 14 months later and the same issue happened. This is such an expensive speaker to have just a 1 year warranty.

It’s like if the power goes too low it can’t turn itself on again or something. Something is wrong with the design of these speakers.

what do we do?

Stanley_4

Grand Maestro

At least go for the extended warranty.

buzz

Grand Maestro

I thought the short battery life could be caused by the Roams being constantly charged on the wireless chargers, but can see in this forum that this should not be the case. Guess it is then just poor battery quality?

I’m suspicious of over temperature when using the wireless charger. Using a current monitor I noticed that when the unit felt rather warm, the charging current backed off.

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