Sonos Roam Orange Light

Are you referring to the orange light on the base of the Roam? If so, place it on the charger and let it charge for a couple of hours.

From Sonos:

”When connected to power, Roam will display a solid orange light to indicate that it’s charging. After about 10 seconds, the light will turn off but Roam will continue to charge.

If the battery is depleted or has a very low charge, the orange light will stay on longer than 10 seconds until Roam has enough charge to turn on. This charging time will vary based on the power adapter Roam is using and how depleted the battery is. Once the battery light turns off, Roam may still require additional charging before it can be used on battery power.”

Yes it is the orange light at the base. It’s been on charge for hours and hours. I’ve even used a different cable but nothing.

It may not be the cable at issue, but what the cable is plugged in to. 

Did you ever resolve this? I’ve had my Roam plugged in for days and it is still unresponsive. Orange light remains on solid but nothing happens when I push the power button.

Is the charger you’re using PD certified and if so, what is it’s power-output: volts x amps?

I’ve tried multiple chargers including the charger for my MacBook Pro (see pictures below).

Yes, that should work ok, but just have the one device (Roam) plugged into the USB power port, rather than sharing it with other devices. Perhaps try this…

• Whilst ‘off’ its charger (that’s important) with the device powered ‘on’- press and hold the rear power-button. The Roam may power itself ‘off’ after approx. 5-6 seconds, but do not let go the button, keep it pressed for about another 15+ seconds until you see the front top status LED (near Sonos logo) light-up and glow white and then place the Roam back on its USB-C charger and leave it until it’s fully charged - when it’s reached 100% it should then be okay after that.🤞
• Note you may need to repeat the above steps (off the charger) a couple of times to get it going, but in between trying it leave it on the charger for at least 30 minutes in between each attempt.

Press and hold the power button on the back until the white light turns on. Mines been doing this for weeks

edit: It must be software from the “standby” as it does this even fully charged then works for me all day long with no issues

It will not power on no matter how long I hold down the button. I’ve tried it with the power cable plugged in and without it but it doesn’t work.

As soon as I disconnect the power cable the orange light goes off and  then there are no lights at all no matter how long I hold the power button on the back.

Don’t forget to charge the Roam for at least 30 minutes between each attempt at long-pressing the rear power button - and note when you do press/hold the power button for 20-30 seconds that should only be done off it’s charger to reset the PID - then put it on charge - you may need to do it a few times to get it going. If no joy after that then speak with Sonos Support Staff via this LINK.