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Contributor II
May 23, 2021
Answered

Roam wont pair until setup with S2?

Received two new Roams. I’m waiting for a sub and two new 5’s, so still using S1 controller. I thought I could use the roams as Bluetooth speakers. They won’t pair with my iOS devices until I set them up on S2? And I can’t setup S2 until I get my new speakers which are back ordered? 
Roam should function as a Bluetooth speaker standalone should it not?

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airforceteacher
Headliner I
May 23, 2021

Unless you absolutely need the Bluetooth capability now, you might as well just wait until the new speakers come in, then.

18 replies

airforceteacher
Headliner I
May 23, 2021

Set them up as S2 speakers for now, just to use the Bluetooth. You can always reset the Roams before adding them to the final S2 system.

What is the final S2 configuration going to be - if you’re trying to maintain settings like playlists or favorites, then are you planning to add the Fives to the S1 first to copy settings over?

Contributor II
May 23, 2021

I’m so confused. I was a very early adopter and spent a fortune on connect, bridge, etc. I no longer use Sonos for my tuner or surround, but I have 3 old 5’s and a 3 that I’m upgrading along with 3 play One’s to what I hope is a new S2 system. 
in the end I’ll have 3 One’s,a  Sub, two new 5’s and the 2 roams that will work on S2.

I’ll have three 5’s, one 3, a connect and a bridge that will be obsolete—and either recycled or sold/given away to my kids who may be able to use the 5’s on the old controller in a small apartment setting.

 

I hope that makes sense. 
 

I’m still confused as to how to keep my current system running on S1 while setting up the Roams on S2 before I migrate my entire home. 
 

im sorry I’m such a techno-moron 

The Boost I purchased recently helped a ton since I live in 4 story townhome, btw.

 

 

airforceteacher
Headliner I
May 23, 2021

Unless you absolutely need the Bluetooth capability now, you might as well just wait until the new speakers come in, then.

Contributor II
May 23, 2021

Airforceteacher—That’s what I decided to do. It’s frustrating to have new toys and not be able to use them, but it seems like the best option. 
I do want to thank you for being patient in your responses. Someone berated me in a Sonos subreddit for complaining about the Roam Bluetooth functionality not working until you set them up on the app. I do still think that Sonos should make it clear that they aren’t true Bluetooth speakers without being setup on Wifi first though. I bought two because I’m going f to use them when traveling, I would’ve bought them and been disappointed if I immediately took them on a trip. 

regardless of all that, you’re very kind and considerate and I appreciate your responding. Thank you, and of course, thank you for your service. 
 

 

Trending Lyricist I
May 24, 2021

I’m so confused. I was a very early adopter and spent a fortune on connect, bridge, etc. I no longer use Sonos for my tuner or surround, but I have 3 old 5’s and a 3 that I’m upgrading along with 3 play One’s to what I hope is a new S2 system. 
in the end I’ll have 3 One’s,a  Sub, two new 5’s and the 2 roams that will work on S2.

I’ll have three 5’s, one 3, a connect and a bridge that will be obsolete—and either recycled or sold/given away to my kids who may be able to use the 5’s on the old controller in a small apartment setting.

 

I hope that makes sense. 
 

I’m still confused as to how to keep my current system running on S1 while setting up the Roams on S2 before I migrate my entire home. 
 

im sorry I’m such a techno-moron 

The Boost I purchased recently helped a ton since I live in 4 story townhome, btw.

 

 

Seriously, don’t apologise. This is a clear cut case of ***** (bad) design and decision making by a company that should know better. I have hte same issue except the S2 app wont set the roam up because it detects older S1 only gear on my network. Poor design decisions, or an enforced upgrade has reduced My roam to being a costly paperweight. 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Collaborator II
May 24, 2021

If you don’t want to wait, other people in your situation have successfully set up their Roams by unplugging all of their S1 devices before running the S2 app. See here for example;


This particular user recommends deleting the S1 app before running S2 (and then reinstalling after setup) or using a different device, but I haven’t seen that step mentioned in other posts so not sure if that’s necessary.

Trending Lyricist I
May 24, 2021

Thanks for the heads up, I'll give that a try. It's frankly pretty dismal that sonos have broken their own ecosystem. Would a controller that controlled both be such a difficult thing to code? Even a restricted feature set on older S1 gear would be preferable to the mess we currently have

Lyricist II
June 15, 2021

I couldn't be anymore disappointed with my sonos roam.

1. Can't get it to connect to my Bluetooth on my phone

2. Now as I read these posts (and I hope I'm wrong) I can't use my roam AND the thousands of dollars worth of gen 1 equipment I already have?????????

3. Sonos offices are closed so I can't get any technical help

Airgetlam
June 15, 2021
  1. It has to be set up first in S2
  2. Yes, you can use both, just not grouped together. Your S1 app will continue to operate your ‘old’ equipment, S2 will operate the Roam.
  3. So, you post here, and get technical help from other users. 
Bruce
Lyricist II
June 15, 2021

Thank you...thats good news