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Jeffreylowy
Contributor II
May 23, 2021
Answered

Roam wont pair until setup with S2?

Received two new Roams. I’m waiting for a sub and two new 5’s, so still using S1 controller. I thought I could use the roams as Bluetooth speakers. They won’t pair with my iOS devices until I set them up on S2? And I can’t setup S2 until I get my new speakers which are back ordered? 
Roam should function as a Bluetooth speaker standalone should it not?

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airforceteacher
airforceteacherAnswer
Headliner I
May 23, 2021

Unless you absolutely need the Bluetooth capability now, you might as well just wait until the new speakers come in, then.

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gpclay
Lyricist I
July 6, 2021
 

 

 

the S2 app wont set the roam up because it detects older S1 only gear on my network. Poor design decisions, or an enforced upgrade has reduced My roam to being a costly paperweight. 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

We ran into the same problem when we wanted to use the brand new Roam as a BT speaker outside by the fire. Had to carry it inside to connect to the Wi-Fi to set it up then ran into the S1/S2 app issue. So it was either no music or miss the fire while I spent three hours sorting these issues out. Seriously? When a $9.99 BT speaker can work right out of the box?

nik9669a
Senior Virtuoso
July 6, 2021

Can the $9.99 speaker also do all the synchronised playing and streaming your Sonos devices can do? 

106rallye
106rallye
July 6, 2021

@gpclay You have not bought a bluetooth player, but a hybrid bluetooth/multiroom player. Is it so awful that this takes an extra step to set up (that should not have to last three hours - how did you manage that)?

Keithmac
Virtuoso
July 6, 2021

The Move would been a better bet if you are on S1.

I've just added a brand new one to our S1 and it took a couple of minutes, sounds great. 

melvimbe
melvimbe
July 6, 2021

We ran into the same problem when we wanted to use the brand new Roam as a BT speaker outside by the fire. Had to carry it inside to connect to the Wi-Fi to set it up then ran into the S1/S2 app issue. So it was either no music or miss the fire while I spent three hours sorting these issues out. Seriously? When a $9.99 BT speaker can work right out of the box?

 

I don’t get why people are making these assumption regarding compatibility and setup requirements for the Roam, particularly by people that already have Sonos speakers and should have some familiarity.    Why would someone think Sonos would split modern and legacy devices (roughly) into two systems, then create new products for the old system?  Yes, it’s possible and there are surely some examples of where something similar has happened, but most certainly shouldn’t be an assumption.

As far as setup goes, it’s not just a bluetooth speaker, and it’s not advertised as such.  It’s a portable smart speaker that has bluetooth capabilities.  Again, it’s possible you could use bluetooth without doing setup (possible to imagine, not necessarily technically possible), but there’s no reason to assume that.  It’s sort of like assuming you’d be able to make phone calls on an iphone without doing any setup because you could do so on your 15 year old flip phone.  Yes, they both make phone calls, but one of these is built to do a lot more.

Danny
    R2p2c2
    Lyricist II
    July 6, 2021

    Some friends came over this weekend and brought some JBL portable speakers. They blew our Roams out of the water. Crisp full sound made the sonos sound like paper cups on a string.

       SUPER DISAPPOINTED IN SONOS BUT TOO LATE TO RETURN THEM.

    106rallye
    106rallye
    July 6, 2021

    So now even the sound isn’t any good? You didn’t audition any speakers before you bought the Roam?

    R2p2c2
    Lyricist II
    July 7, 2021

    @106rallye it's tough to "audition" a speaker online (think before you speak). I based my purchase on the fact we loved all our 1st gen. Sonos products.

    (Also take reading lessons) I said the JBLs blew the Sonos out of the water. I didn't say the sonos were no good, I said the JBLs were MUCH BETTER.

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