Roam wont charge!

I’m not sure, it might ‘possibly’ harm the battery in the longer term.

5v/2.1A is the output Sonos use for their own charger, but I see on the base it mentions 5V/3A and that power output works just fine for me. If you do go with the 4A then please let me know how it goes.

Such a silly reply statement here, so biased every time when there are

any discussions on Sono products and don't want to accept the genuine concern of issues any Sonos product. Guitarsuperstar might be a Share holder at Sonos, or he works there or has families working there. As we have seen many of his ill logical replies on other Sonus forum with the same defensive comments. 

Why is it that someone who has a different opinion than yours must have a vested interest?

His viewpoint makes good business sense to me as a Product person.

And I’ve not seen any of these ill logical (sic) replies he makes on any Sonus (sic) forums, his replies here in this forum are to the point, and seem accurate, from my perspective as a long time user of Sonos. 

Testing How long will the Sonos Roam take to Charge?  

Test 1: Using Sonos Roam Wireless Charger unit with its provided cable and Power Plug 

(Dock Magnetic Charge from AC Power outlet)

Date: 02 June 2021

@4:00 pm: 5% Charge 

@4:30 pm : 13 % Charge

@5:00 pm: 15%  Charge

In progress (& will update) 

Logical and Well answered 

Totally agree. A S%%tsh%£$et Sonos

Best product ideas but not seeing it through. Apple smash you on customer support and thinking it through. Just got a Roam for Father’s Day and had to lie to my kids about how good it was after going through 30 charger blocks that we have in our house of which NONE worked.

If you are making it that we need a non standard charger block either warn clients or do something about it. Very POOR

PS it DOES charge on a standard off the shelf wireless charger!! But took LOADS of searching on the web to establish this!!!

Does anyone have any problems charging using an apple 12w power adapter? It says output: 5.2v-2.4a, which is compatible right?

My Roam keeps dying even when its plugged in, and then it’ll start charging on its own after about 15-20 minutes. I’ve had it for about a month and this has happened a few times. Is my Roam defective? Please let me know if anyone else has a similar issue!

Yes I have the same issue too, my Roam is less than one month new. It also dont hold it charge when fully to 100%, and when the unit is fully powered off (no Led’s showing) After 2 or 3 days when trying to switch it ON it indicates 0%  charge left. so have to charge again for it to work. 1) When I am charging it  using  it’s supplied with the Roam its USB lead using the SONOS three pin wall AC plug (i.e. The AC wall  Plug supplied with the Sonos Roam Wireless Charging Set which I had purchased separately at cost for £44 GBP. This method of charging has taken about 4- 5 hrs to fully charge 100% and 2) when using the 2nd method of charging using Sonos Roam Wireless Charging Set with the Sonos AC wall plug ot take more than 10 hrs to fully Charge to 100%. Talking with Sonos Tech support said the Roam will be constantly checking and refreshing the network IP address even when the Roam unit is fully powered off/ switched off (with no LED’s displayed) and said for this reason the battery power will drain down without it being used.  I find this as an issue and problem I dont need and is unacceptable. As had mentioned in my posts in the this community , I had comparing with three other world renowned portable Bluetooth speakers I have in my house (makes: MARSHALlL, JBL, IKEA-ENEBY) All of them keep full charge (on average approx. at 98% charge) even when it is powering off and not used for one month and Marshall scoring the best (99%) and is able to run for more than 5 hrs of play for a few days after a month not being used and the others near this the same too. 

See my findings - as mentioned today in this subject forum

My brand-new Sonos ROAM sat on a 15W adapter all night and didn’t recharge at all.  It was plugged into a laptop USB port prior to that for almost a week and got to only 37%.   Now it’s again plugged into the 15W adapter but the app can’t find it.  I’ve pressed the awful power button but can’t tell if it’s on or off, due to the complete lack of feedback on that process.

So I have a speaker that won’t recharge & a laughably-bad Power On/Off button, I’ve decided to return this product and will just buy another Bose product.  

What a letdown.