Roam wont charge!

Thanks Arefkay. I will bring up the Qi charging protocol to Sonos support to see what they think. Still seems like their responsibility to specify the minimum required protocol version in their documentation, but maybe it was an oversight on their part. If that is all it is, that would be great!

I just looked up the Anker 24w 2-port USB.  The model I just saw (which may or may not be the same) does not support the QualComm Quick Charge 2.0 standard.    

https://www.anker.com/es/products/variant/2port-usb-wall-charger/A2021321

I don’t know what quick charging protocols the Roam expects.  So I may be totally barking up the wrong tree.

I just realized that if it works with the USB-C it would probably do the same power charge handshaking.  So the Anker should not be an issue.

Still points to the Qi charger pad.  If you can borrow a newer one from some friend to try?

Thanks. I have purchased four different charging pads over the past week and none of them work. Given that Sonos says any Qi-certified pad will work, I am not sure I want to buy another one. Do you have a Roam that you could throw on a Qi charger overnight and see what happens?

petridish38, 
My understanding and belief from what I’ve read is the Roam’s USB-C charger needs a minimum of 7.5w power output. That’s 5v x 1.5A, but think of that as being the minimum .. you would of course be better off with 10w to 15w power output. So somewhere between 5V x 2A  to 5V x 3A. - I have personally chosen the latter 5V/3A and it takes around 2hrs 15mins to charge the Roam battery fully.

The Qi wireless charger charge rate I think for Roam is around 5W (so this charges much slower) but to get that power from a wireless charger you need at least a 10W Qi pad as the wireless chargers are much less efficient .. and that’s to get it to charge at its 5W maximum (if you’re lucky) The Qi charger posted in your video says it would do 5W 5V/1A and it may (eventually) charge the device if you leave it on charge with mic off for 24+ hours, but because of Qi charger inefficiencies, I personally would chose a higher Qi power output than 5W, otherwise you maybe waiting a long time for it to charge.

The two port 5V/2.4A USB-C adapter shown in your last post will work fine, but I see you have tested that and have it working already.

I have personally been using one of these Qi chargers…

https://www.amazon.co.uk/gp/product/B07QYSHM8P

It still takes over 6+ hours to charge the Roam fully from an ‘almost empty’ battery state, but it’s ideal just to keep the device topped up overnight. They’re just not as efficient as a USB-C charger.

My two Roams are being charged with the following:

INIU Qi-Certified 15W Fast Charging Wireless Charging Pad Model WI-210

https://www.amazon.ca/gp/product/B08MT446KL/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

And the charging power is coming from the USB ports on the JACKYLED Wall Mountable Surge Protector with 10 AC Outlets 4 USB Charging Ports. 2.4A per USB port.

https://www.amazon.ca/gp/product/B08L7JYJZG/ref=ppx_yo_dt_b_asin_title_o03_s01?ie=UTF8&psc=1

I just prefer clarity on the need for a beefy charger. I had mine boxed up and ready to send back before reading this. 

I bought the 10w x 2 on Amazon.  Charges 2 roams

27 dollars.   Don’t get the one for 50 but they should have put on the box like they did the move.

typical Sonos they made it cheaper than other speakers but leave the charger as an outsider accessory.   Roam sux so far since you have to constantly keep it charged until they fix it.

I’m telling you right now if their way of fixing this is to release a roam Gen2 and charge $269 for it I’m sending the $8000 worth of stuff I bought from them back tomorrow

Would an even higher amp than 2 or 3 work?  I saw a couple 4A’s on Amazon.