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I no longer have my Sonos Roam device and I cannot remove it from the Sonos S2 app

  • September 14, 2021
  • 3 replies
  • 289 views

I no longer have my Sonos Roam device and I cannot remove it from the Sonos S2 app, the app says a problem with the product not found

Best answer by Corry P

Hi @JAVIER PY 

In time, your app will forget about the Roam - no action is required. This might be accelerated by the Roam being registered toa new owner.

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3 replies

  • Author
  • Contributor I
  • 1 reply
  • September 14, 2021

Resuelto, dar de baja el dispositivo en tu Google home o en Amazon alexa 

 

Cierra la app Sonos 2 y ábrela de nuevo 

 

Resuelto 


Airgetlam
  • 42439 replies
  • September 14, 2021

Try a reboot of your router.


Corry P
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  • Sonos Staff
  • 8461 replies
  • Answer
  • September 17, 2021

Hi @JAVIER PY 

In time, your app will forget about the Roam - no action is required. This might be accelerated by the Roam being registered toa new owner.


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