Privacy statement concern
Am I the only one that finds the new privacy statement disturbing? I cannot recall ever being told when I bought my seven products over a period of time that Sonos had the right to threaten disabling my property if I didn't pass over personal information. Does anyone in the UK know if, by law, they can blackmail consumers in this way, post-purchase?
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that seems pretty clear?
I don't think this is even a change from the current situation but I am not sufficiently bothered to check.
I tend to get grumpy when a corporate looks like it is loosing sight of the fact that it's the customers that pay their wages. I also get grumpy when collection of personal data is dressed up as "only being done to improve our services to you", which always comes over as complete b/s and they never provide a total opt out option.
In fact in FAQ...quote "Can I use Sonos without registering? No. For your Sonos Product to work, it must be registered." Pretty clear I'd say.
I'd like to hear it direct from Sonos - will existing users be REQUIRED to provide additional information if it is not already lodged with Sonos OR ELSE Sonos will disable your products?
I went and looked at the information I had already provided to Sonos, and I can't see that they're asking for anything that I had not already provided to them. There are option available them to collect usage data. Under registration, my setup only shows the software, but none of the products...although Sonos clearly has that information available.
OP, I'd be surprised if you were not already registered, whether you remembered doing it or not.. In fact, I would be surprised if the account you're using to post here isn't the registration itself.
We understand that you, of course, have questions about this topic, so we’d like to shine some light on it.
Sonos collects your registration information, location data, as well as usage data; for instance, performance and activity information.
Sonos uses the data we collect for the following purposes:
Also, we have a blog post about Sonos Privacy Statement.
If you have any further questions please feel free to reach out.
No, Sonos will not disable your products. In short, the new privacy statement is the same as the old statement. What changed is the additional data usage option that is optional.
So are the Voice and Trueplay options.
Like Stuart mentioned, the country is required to show the available music services. The zip/postcode is for TuneIn Radio allowing it to show the local Internet Radio stations near you.
WTF Wow just wow. Will be watching this closely.
The article seemingly contradicts the comments from sonos defenders and employees.
No granular opt out options + no updates without accepting giving away our privacy to Sonos is insidious.