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MoPac
Headliner III
Oct 25, 2024 1:52 PM UTC

Posts being reviewed by monitors.

 Why are posts being reviewed then never get posted.  None of my posts contain questionable language.

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    28 replies

    Prodigy I
    Oct 25, 2024 2:09 PM UTC

    Probably because of all the spam bots repeatedly attacking the forum over the last week or so.

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    MoPac
    MoPacAuthor
    Headliner III
    Oct 25, 2024 2:16 PM UTC

     Yeah.  Those have been a pain.  To me it seems logical for monitors to look at a membership status and easily determine the post is not a bot.  If you look at the “bot” members during one of those “hijack” events they all have no history in this community.

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    jgatie
    Oct 25, 2024 4:08 PM UTC

     Yeah.  Those have been a pain.  To me it seems logical for monitors to look at a membership status and easily determine the post is not a bot.  If you look at the “bot” members during one of those “hijack” events they all have no history in this community.

     

    Unfortunately, Gainsight doesn’t seem to have the capability to check user signup date in order to filter spam.  Yet another way this crappy forum software falls short. 

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    Stanley_4
    Grand Maestro
    Oct 25, 2024 4:42 PM UTC

    The forum software is (accurate word omitted to pass the filters) and the moderators have had to set some very primitive filters and do a lot of manual checking.

    It is less than optimal for real posters but when the forum software is allowing 10 plus pages of spam posts to each real post there is no alternative.

    Well other than switching to almost any other forum software and dumping this trainwreck.

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    Airgetlam
    Oct 25, 2024 5:46 PM UTC

    I imagine posts that include links are particularly ‘suspect’, to the ‘bot’. 

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    Bruce
    Mr. T
    Oct 25, 2024 7:21 PM UTC

    What a joke this is when actual user posts are being sent to a moderator for approval whilst spam posts slip right through.

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    Airgetlam
    Oct 25, 2024 7:22 PM UTC

    I hadn’t noticed any spam posts since they’d tightened the ‘bot?

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    Bruce
    jgatie
    Oct 25, 2024 7:30 PM UTC

    I hadn’t noticed any spam posts since they’d tightened the ‘bot?

     

    They started about an hour ago. The spammers know it’s the weekend and won’t be cleaned up until Monday. 

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    jgatie
    Oct 25, 2024 7:33 PM UTC

    I imagine posts that include links are particularly ‘suspect’, to the ‘bot’. 

     

    Every spam post in the last hour has a link and gibberish for a title.  The Gainsite “filter” is a joke.

     

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    Stanley_4
    Grand Maestro
    Oct 25, 2024 7:52 PM UTC

    Yep, not worth trying to find real posts at this point, first two recent-posts pages only had two real posts.

    Worse looked like most of the spam had live links.

     

    Anybody have any clue why Sonos is so set on riding this trainwreck forum package over the cliff?

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