Trueplay on iPhone 12 Pro

I also have had a frustrating time as I am now using an iPhone 12 - this device is not supported yet is the message for true sound 

I am so disappointed in Sonos due to the fact I have spent a small fortune on a quality product which is running  behind with software updates to devices 

Look at the list of unsupported and add all the new iphone 12. Ipad pros from last March, ipod from may 2019 still not supported. Don't plan on it anytime soon! 

Thanks Bumper for your info 

It’s actually ridiculous that a tech company like Sonos can’t support these devices surly this can’t be good for Sonos 

If only Apple would share their hardware with third party companies like Sonos in advance.

I think that's a ridiculous statement because Apple, but on the other hand I do agree that we can't expect Sonos to support brand new devices right away. But looking at the list provided above it's months and years and some still aren't supported. So this really is a sonos issue for them to correct by either supporting new devices in a timely manner or communicating with their customers if they have no plans (or can't afford) to support new devices.

Because, in nu case, i had to reinstall everything after a bug Thatcher could bot be diezelfde otherwise than start over. 
mand de iPad Pro released in  March 2020. 
this is a while ago and even then the same messag appeared will be available soon. 
mand now it’s November and it is still not available. 
this should not be the customers problem but Sonos should have fixed this. 
they wher capable making the new Sonos app V2 so they have fixed the problem with the iPad Pro at the same time. 
that’s why it’s important why it’s stil not fixed. 
where talking about a expensive system, not something that’s purchased at a action store or something like that. 

guys its really ridiculous that we cannot use any trueplsy feature because we are owning an ipad pro, iphone se and iphone 12 pro… for iphone 12, ok its a new device but ipad pro and iphone se? they are out for months… I was planing to buy more sonos speakers for my flat but at the moment I just hope that the new homepod mini has almost the sound quality of the sonos one so I can change to homepod asap. it will be much more likely that spotify will be available for the mini than you making true play available for the apple devices. 

This is exactly what I mean. 
but when I opened a topic about this problem, people started telling me I should borrow a older iPhone to fix this. And they don’t know why I opened a topic about this problem. 

I don’t know why I have too solve the problem, but not Sonos. 
mom not the only one who is using the latest apple products. 
 

Sonos should have fixed this issue at least for the iPad Pro. 
rhis was is long enough for seal now. 
 

Hi @Hendrik14570.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

I'll submit again and follow up on this feature request to our development team. We don't have a timeline we can share for this feature, but we'll be sure to make an announcement if we have any updates

If you need help with any other information, please be sure to let us know.

Even though the iPhone 11 is supported a lot of users have been truplaying using an iPhone 6-7 for the ARC as the iPhone 11mic seems to produce bad results when doing it. I have done both and found the iPhone 7 makes the ARC sound better.