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sub vs playbar


Hi. My sub will not stay connected to my playbar?

 

it connect and play fine with the rest of my Sonos speakers?

 

please help 

 

best regards Kasper Mønsted 

Best answer by Corry P

Hi ​@Mønsted 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with bonding your Sub to your Playbar.

If none of the above advice helps, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

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4 replies

AjTrek1
  • 6565 replies
  • March 9, 2025

Are you Bonding the Sub to your Playbar?

Also, the Sub will only Bond (connect) to a stand-alone speaker, soundbar, stereo pair or Amp as a singularity. Each of the aforementioned devices are called rooms/zones. The Sub cannot Bond (connect) to multiple room/zones. *

Make sure you have not disabled the 5Ghz (WiFi) option for the Playbar.

* The sub will not Bond (connect) to a Roam, Move, Port or the discontinued Connect.


It sounds like your Sonos Sub is having trouble maintaining its connection with the Playbar, even though it works fine with other Sonos speakers. Try these steps:

  1. Reboot Everything – Unplug your Playbar, Sub, and router for about a minute, then power them back on.
  2. Check Wi-Fi Interference – Ensure your Sub is within range of the Playbar and not facing interference from other wireless devices.
  3. Re-Pair the Sub – In the Sonos app, go to Settings > System > [Your Playbar] > Remove Sub and then add it again.
  4. Use Wired Connection – If possible, try an Ethernet cable to see if the issue is Wi-Fi-related.
  5. Update Firmware – Make sure all your Sonos devices are running the latest software.

If the problem persists, Sonos Support may need to help diagnose a deeper connectivity issue.

Moderator edit: This post is likely AI generated.


jgatie
  • 27687 replies
  • March 13, 2025

Is your Playbar connected via Ethernet?  Is WiFi turned off for the Playbar?


Corry P
Forum|alt.badge.img+18
  • Sonos Staff
  • 8544 replies
  • Answer
  • March 17, 2025

Hi ​@Mønsted 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with bonding your Sub to your Playbar.

If none of the above advice helps, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.


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