I like that the dialog is very easy to hear without having to turn on any dialog adjustments. The problem is I barely hear the left and right channel audio. Background music is barely audible. I’ve tried it with both Trueplay turned on and off and there isn’t much improvement. I know the left/right channels are working because I hear music. Anyone else have this problem?
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I do have the same issue. Using eArc and my Mac, I was able to test every channel through audio configuration and the center one is really too loud when we compare to right and left ones. An update, or a setting to adjust it would be really cool.
Right now it is sound worse than my previous Gen1 beam, that’s a shame for a 999 sound bar :’(
Hi
Welcome to the Sonos Community!
Sorry to hear that you are not both entirely happy with your new purchases. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - if there is an issue with the sound mix, it will need to be documented before it can be addressed.
I hope this helps.
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