Audio is cutting out like a blip, not completely silent. Just enough to be annoying. I’ve tried resetting the beam. Changing out all the HDMIs. Media PC set to Dolby Atmos for home theater in Windows 11. Shows Atmos in the app. Not sure what to do at this point .
Page 1 / 1
Be sure to set your TV to these settings (if available):
HDMI Input Audio Format: Bitstream
Digital Sound Output: Pass Through
eARC Support: On
And use the HDMI cable that came with the Beam.
Also try disconnecting everything from the TV and unplug the Beam and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Beam to the TV’s HDMI ARC/eARC port using the Sonos-supplied HDMI cable. After the Beam has been successfully connected, connect the laptop to the TV.
A few suggestions for you to consider…
If not done already…
- Set the LG TV HDMI-eARC Digital Sound Out to ‘Pass-Through’?
- Set the input audio format to ‘Bitstream’?
- Try switching off instant game response in the Picture Settings and perhaps try things with HDMI Ultra HD Deep Colour switched off too
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.