Today was using my Xbox with the ARC at normal volume and there was a loud pop and a loss of all audio from the ARC. Sound was restored by a power cycle but I think the audio isn’t quite right. The bass seems underwhelming now and the ARC seems quieter as though not all speakers are firing.
I see from the forum I am not the only one with this issue.
Diagnostics submitted, 496314429.
Not going to lie I am pretty disappointed with the ARC I have loads of Sonos kit and have had no issues prior to this.
I would also like to raise the problem with intermittent audio loss from a Sony XH90 which I know is a known issue. My workaround was to use the Xbox with audio passthru which got around that glitch. If there is now an issue with using the ARC with an Xbox I am afraid I will have to press for a return.
I have already contacted Techradar asking them to revisit their review of the ARC in light of the audio loss from TVs when they are the audio source.
Best answer by Ken_GriffithsView original