I added the second sub gen 3 to my existing setup of Arc, a pair of fives and an existing sub gen3.
the sub is shown in the app but says sub not registered.
I’ve tried resetting the sub, the modem, the app, everything.
no joy
please help
I added the second sub gen 3 to my existing setup of Arc, a pair of fives and an existing sub gen3.
the sub is shown in the app but says sub not registered.
I’ve tried resetting the sub, the modem, the app, everything.
no joy
please help
Best answer by Tallnoso
Got my sub to connect with the redesigned app. Was having same issue. Account-App Preferences-Reset App. Close the app and reopen. Follow prompts for set up and it worked.
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