+1As mentioned pretty much every morning when I am up watching the TV(Samsung recent model) the sound drops out. A power on and off fixes it every time.
All connections are stable and firm but it keeps happening. I only upgraded from a similar setup with an old player, connected the same way that never had an issue.
The Arc is directly connected to the TV via HDMI, my old set up was optical.
I have done some research but no avail so would appreciate any help.
Try assigning DHCP reserved addresses to all Sonos. (See your router's settings. )
Power down all Sonos and reboot the router before powering the Sonos back up.
+19Which TV? Is the HDMI port ARC or eARC? Are you using the stock HDMI cable that came with the Ultra? How long after turning on the TV does the sound drop out? Did you go through TV Setup in the Sonos app?
I’d be tempted to check the TV’s OS for updates, as well.
+1Which TV? Is the HDMI port ARC or eARC? Are you using the stock HDMI cable that came with the Ultra? How long after turning on the TV does the sound drop out? Did you go through TV Setup in the Sonos app?
Tried all those
+1Which TV? Is the HDMI port ARC or eARC? Are you using the stock HDMI cable that came with the Ultra? How long after turning on the TV does the sound drop out? Did you go through TV Setup in the Sonos app?
And yes earc
Please re-read
+1Which TV?
Samsung
Is the HDMI port ARC or eARC?
eArc
Are you using the stock HDMI cable that came with the Ultra?
Yes
How long after turning on the TV does the sound drop out?
Within the hour
Did you go through TV Setup in the Sonos app?
Yes
What are other HDMI connections to the TV?
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