Hi
Ive just reset my Sonos playbase and play 1 surrounds as they disappeared out of the S2 app when I changed the sonosnet wifi channel. Unfortunately now it’s reset and working again the same remote which worked fine before the reset is not being picked up by the latest iOS Sonos app. I have a Hisense 55U7A. It’s an IR only remote no Bluetooth. Just tried a universal remote and still have the same issue.
Edit just tried the android app as well and amazingly this DOES pick up the Hisense remote. So this bug is specific to the iOS app and unfortunately hasn’t been tested by their developers. Thank god we have an android phone in the house as well. Not great Sonos!
