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JSWolf42
Trending Lyricist II
November 25, 2023
Answered

Lack of Trueplay on iPhone 15 Pro Max

Why is it that all of the iPhone 15 models EXCEPT the iPhone 15 Pro Max allow Trueplay? Given that they IPhone 15 Pro Max has a better microphone then the IPhone SE 2020, I want to redo Trueplay. But I cannot because Sonos decided not to allow it.

 

When is the iPhone 15 Pro Max going to be supported? Support for the other  iPhone 15s came quick. This is disgusting service and I’m highly disappointed in Sonos.

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    JSWolf42Answer
    Trending Lyricist II
    December 1, 2023

    For whatever reason, the iPhone 15 Pro Max now does Trueplay. No new Sono app or firmware.

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    106rallye
    106rallye
    November 29, 2023

    There been some delays in delivering iPhone 15 Pro Max’s, I believe. Maybe Sonos hasn’t been able to test the device because of that. In the meantime you could maybe borrow an iPhone to use Trueplay with?

    JSWolf42AuthorAnswer
    Trending Lyricist II
    December 1, 2023

    For whatever reason, the iPhone 15 Pro Max now does Trueplay. No new Sono app or firmware.

    haydennsharpe
    Lyricist II
    December 1, 2023

    I can second this! It didn’t work for me the first time though, had to re-do it because it said it couldn’t find the device. Odd. 

    JSWolf42Author
    Trending Lyricist II
    December 1, 2023

    I can second this! It didn’t work for me the first time though, had to re-do it because it said it couldn’t find the device. Odd. 

    I would like to know what happened. We needed an update for the other iPhone 15s and now it’s working without an update.

    Stanley_4
    Stanley_4
    Grand Maestro
    December 1, 2023

    Did Apple update anything? Maybe quietly without any notice?

    JSWolf42Author
    Trending Lyricist II
    December 1, 2023

    Did Apple update anything? Maybe quietly without any notice?

    This morning I updated my iPhone to iOS 7.1.2. I have no idea if that allowed Trueplay to work or not.

      Stanley_4
      Stanley_4
      Grand Maestro
      December 2, 2023

      I’m digging out my Apple tablet and trying an update later just in case.

      Thanks.

      Airgetlam
      Airgetlam
      December 2, 2023

      Note that for TruePlay, the authorization appears to be on Sonos’ servers, there doesn’t need to always be an update to allow new iOS devices to work. 

      Bruce
        JSWolf42Author
        Trending Lyricist II
        December 2, 2023

        Note that for TruePlay, the authorization appears to be on Sonos’ servers, there doesn’t need to always be an update to allow new iOS devices to work. 

        That makes sense as to why we didn’t need a new app and/or firmware.

          Airgetlam
          Airgetlam
          December 2, 2023

          Three or four iPhone releases ago, I was rather surprised to figure that out, I’d always taken the assumption it required a software update. 

          Bruce
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