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JSWolf42
Trending Lyricist II
November 25, 2023
Answered

Lack of Trueplay on iPhone 15 Pro Max

Why is it that all of the iPhone 15 models EXCEPT the iPhone 15 Pro Max allow Trueplay? Given that they IPhone 15 Pro Max has a better microphone then the IPhone SE 2020, I want to redo Trueplay. But I cannot because Sonos decided not to allow it.

 

When is the iPhone 15 Pro Max going to be supported? Support for the other  iPhone 15s came quick. This is disgusting service and I’m highly disappointed in Sonos.

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    JSWolf42Answer
    Trending Lyricist II
    December 1, 2023

    For whatever reason, the iPhone 15 Pro Max now does Trueplay. No new Sono app or firmware.

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    22 replies

    Ken_Griffiths
    Ken_Griffiths
    November 25, 2023

    Sonos ‘clearly’ haven’t finished testing that device yet and it’s stated here as ‘coming soon’ …

    https://support.sonos.com/en-us/article/trueplay-compatible-devices-and-sonos-products

    They have to test the mobile with every combination of Sonos devices and calibrate things. They will not announce a specific date as it depends on how that testing goes. You’ll just have to wait a little more patiently.

      JSWolf42Author
      Trending Lyricist II
      November 25, 2023

      Sonos ‘clearly’ haven’t finished testing that device yet and it’s stated here as ‘coming soon’ …

      https://support.sonos.com/en-us/article/trueplay-compatible-devices-and-sonos-products

      They have to test the mobile with every combination of Sonos devices and calibrate things. They will not announce a specific date as it depends on how that testing goes. You’ll just have to wait a little more patiently.

      Why is it the rest of the iPhone 15 line could be tested and software written for it so fast and yet the iPhone 15 Pro Max was left out? What’s different about it to the rest of the line where software is different for the microphone? It would have been better to get all the iPhone 15s then leave any of them out.

      Ken_Griffiths
      Ken_Griffiths
      November 25, 2023

      Sonos ‘clearly’ haven’t finished testing that device yet and it’s stated here as ‘coming soon’ …

      https://support.sonos.com/en-us/article/trueplay-compatible-devices-and-sonos-products

      They have to test the mobile with every combination of Sonos devices and calibrate things. They will not announce a specific date as it depends on how that testing goes. You’ll just have to wait a little more patiently.

      Why is it the rest of the iPhone 15 line could be tested and software written for it so fast and yet the iPhone 15 Pro Max was left out? What’s different about it to the rest of the line where software is different for the microphone? It would have been better to get all the iPhone 15s then leave any of them out.

      I can only guess the others were perhaps calibrated first as they are perhaps cheaper and more popular, so best to do them for the majority of users and that this model is last and perhaps will involve fewer customers. It would make sense to try to please the majority. Or maybe this model is having some difficulty, just like was seen with the iPad Pro 12.9” devices, post 3rd generation, which despite costing more, were eventually rejected as being suitable.

      JSWolf42Author
      Trending Lyricist II
      November 25, 2023

      Sonos ‘clearly’ haven’t finished testing that device yet and it’s stated here as ‘coming soon’ …

      https://support.sonos.com/en-us/article/trueplay-compatible-devices-and-sonos-products

      They have to test the mobile with every combination of Sonos devices and calibrate things. They will not announce a specific date as it depends on how that testing goes. You’ll just have to wait a little more patiently.

      Why is it the rest of the iPhone 15 line could be tested and software written for it so fast and yet the iPhone 15 Pro Max was left out? What’s different about it to the rest of the line where software is different for the microphone? It would have been better to get all the iPhone 15s then leave any of them out.

      I can only guess the others were perhaps calibrated first as they are perhaps cheaper and more popular, so best to do them for the majority of users and that this model is last and perhaps will involve fewer customers. It would make sense to try to please the majority. Or maybe this model is having some difficulty, just like was seen with the iPad Pro 12.9” devices, post 3rd generation, which despite costing more, were eventually rejected as being suitable.

      I hope the iPhone 15 Pro Max is not considered unsuitable. That would not be good for Sonos to be unable to program an iPhone.

      Stanley_4
      Stanley_4
      Grand Maestro
      November 26, 2023

      Someday Sonos will get tired of this and give us a universal USB mike to use for Trueplay.

      Airgetlam
      Airgetlam
      November 26, 2023

      And then deal with the multitude of OS systems that handle a USB input….

      Bruce
      Stanley_4
      Stanley_4
      Grand Maestro
      November 27, 2023

      And then deal with the multitude of OS systems that handle a USB input….

      Now that would really be great, but I’d expect them to limit it to Android and iOS tablets and phones.

      06Dame
      Contributor I
      November 27, 2023

      Literally bought the 15 Pro Max to run true play. I had to buy an iPhone SE as well to hold me over.  

      JSWolf42Author
      Trending Lyricist II
      November 27, 2023

      I’m still waiting. What’s the holdup with the iPhone 15 Pro Max?

        cbkz
        Contributor I
        November 29, 2023

        Very disappointing with spending all that for 2 new Era 300s and I can’t even adjust tuning or balance.  I wish they would give us a beta mode for the 15 Pro Max.  But come on, give us an eta

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