Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,296 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4643 Topics

A
alringtonContributor I
asked in Home theater

Instruction on how to Install the Amp Wirelessly?

I’ve not be able to find instructions on how to connect the Amp wirelessly or if it is possible. I have a theatre room upstairs and my modem is downstairs. I have one Amp, which is going to power two sets of wired speakers. I just need to know the correct way to connect the Amp to the network wirelessly. 

1
jgatie
1 year ago
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Paulie68Contributor I
asked in Home theater

Volume control voice

When I turn up or down the tv volume level a voice comes over saying “volume increased or decreased on arc hdmi 1, so I’m wondering if that voice can be turned off? 

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P
1 year ago
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LuisfoContributor I
asked in Home theater

Beam and sub not working

I have my Beam +Sub with a Samsung TV  Beam works perfectly because it’s  connected via Arc To the TV.  sub it’s connected with a solid white light status and the app says they are linked properly but there is not sound from sub. Sometimes the sound comes for few seconds and goes…. i already did everything recommended in this forum about deleting the sub and add it again…. Turn off and on…. Check for updates…. Reboot router…  im very disappointed with this  $700+ piece not working.  do you have any extra suggestion? Sonos tech support I already sent diagnostic 346752926

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Corry P
1 year ago
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MelC007Contributor I
posted in Home theater

Connect Sub to Beam for TV and FIVEs for music?

I have  a SUB connected to two FIVES for stereo music listening. In the same living room we have a TV with a BEAM.  Is it possible to play music with FIVES and SUB, then watching TV use BEAM + the same SUB?when I try and connect the SUB to the BEAM it makes me disconnect the SUB from the stereo FIVES which is very frustrating.Seems like an obvious set up many people would want so I would value any advice. Thanks so mich!  

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J
1 year ago
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llloplllopContributor I
asked in Home theater

How many speaker i can connect with doby atmos

I have many type of Sonos speakersArc  one sl - 2and symponysk -2 when I was connecting Arc and Surround one sl-2It is support Dolby atmos But Even if i connect all speakers app sad  It is orperating on Dolbt atmos

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buzz
1 year ago
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TegsAvid Contributor I
posted in Home theater

Arc keeps cutting out my Headphones

Hi , I recently got a set of Mark Levinson headphones but when I try to enable Bluetooth on my LG E9 it connects for a few seconds and then cuts out , I tried unplugging my arc and then it works but stops again as soon as I plug it back in , even if I change the settings and turn earc off and pick tv speaker it just reverts back to earc and my sonos set up after a few seconds ........any ideas of anything else to try ? Thanks.

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buzz
1 year ago
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Giovypa83Contributor I
posted in Home theater

Dts Or Dolby Digital

Hi I own a Beam 1 Gen. + Sub Mini I wanted a technical opinion. When a file or something I'm watching on TV supports both DTS and Dolby Digital what is better to use? I tried but I don't notice a particular difference, also because since I have to fiddle with the remote control in various menus, the transition is not immediate. Thank you and see you thanks in advance for the help.

5
G
1 year ago
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spickfordContributor I
asked in Home theater

Remote Handset Support for Sky Glass with Sonos Beam Gen 1

I have set up my Sonos Beam Gen 1 with my Sky Glass TV, however initially the Volume Control failed to work with the Sonos Beam. I had to change my Sky Glass remote to IR and now the Volume Controls work, but not ideal. The buttons for Sky Glass do not respond 100% and have to point the remote at the TV. When will Sonos Beam support the Bluetooth connection of the Sky Glass Remote and does anyone know if it’s supported with the Sonos Beam Gen 2?

7
106rallye
1 year ago
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SHPMusicContributor I
asked in Home theater

Using Port to Send Surround Signal to Amp

Can I use the Line In on a Sonos Port to send the rear surround L/R signal from my AVR (which has pre-outs for all channels) to a Sonos Amp wired to in-ceiling speakers behind my viewing area?  For context: I’m moving to a condo that is pre-wired for for in-ceiling speakers in areas that have a drop ceiling (including an area behind the living room which does NOT have a drop ceiling and cannot be wired for in-ceiling or in-wall speakers). The pre-wiring all runs to a utility closet in the back of the condo. I’ll be powering the in-ceiling speakers in the condo with Sonos Amps that’ll live in the utility closet. I’m also setting up my “HT” in the living room which will include a Marantz AVR wired to the LRC speakers, the LR surround speakers as well as the subwoofer.  I cannot run wires from the AVR to the in-ceiling speakers or back to the utility closet unfortunately.  It’d be great if I could run RCA cables out of the rear channel pre-outs on my Marantz AVR into a Sonos Port located

1
jgatie
1 year ago
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JordiJordiContributor I
posted in Home theater

SUB OR BEAM ?

HelloI am owner of a new system of Sonos at my home.I bought set of :1 Five and 2 One SL I am not filling like its the best fit together with the TV and thinking what to do:I am debating what is the better product to improve my home theater experience debating about Sub Gen 3 \ Sub mini \ Beam.I connected the Five to the TV with AUX cable but I feel like its missing some quality on the way.I am sure that buying Sub will improve the experience and also Ray\ Beam that will connect with a better option like HDMI cable to the system.The thing is if there is anyway to connect wirelessly the TV with the FIVE and than i guess I will go for the SUB option.I have also APPLE TV but the airplay not working always the best (some applications not supporting and sometimes having delay)  ThanksJordi

2
J
1 year ago
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StarbrandContributor I
posted in Home theater

sonos to tv

I can play music through my Sonos, but I can’t seem to get my TV to run through the speakers. It is an older system. Any ideas?

1
Ken_Griffiths
1 year ago
M
MPantsContributor I
posted in Home theater

Jackhammer / machine gun noise glitch AT FULL VOLUME on Beam 2

On the second day of purchasing the Beam Gen 2 (November 2022) we experienced the machine gun/jackhammer blast of INSANITY AT FULL VOLUME. Needless to say this scared the $%&@ out of us, the kids, and the cat. This happened two times, while streaming Apple Music and streaming Netflix. Comfort and confidence is diminished with this product.  I contacted support and they are sending a replacement right away.  A few technical details of our setup:Samsung Frame 43” TV AppleTV 4K Surround with two Play: 5 HDMI eARC connection

2
M
1 year ago
M
mrparetContributor I
asked in Home theater

Inconsistent Atmos w/ Beam (Gen 2) and LG CX

Hi all, I am new to the Sonos community, and I’m hoping you can help me understand what I’m doing wrong. I recently purchased a Beam (Gen 2) and Sub Mini. Something I was looking forward to was Dolby Atmos, however my experience has been inconsistent. When I first setup the Beam, I played the intro sequence to Top Gun Maverick, and the Sonos app was correctly reporting Atmos (and it sounded great). After bouncing around several apps, including watching content without Atmos support, I’m having a hard time getting the Beam to resume Atmos when it’s available. For example, when attempting to watch Andor on Disney+, the output was labeled as Dolby Digital 5.1, when the content is labeled as having Dolby Atmos. The only way that I’ve been able to get the Beam to resume Atmos is to disconnect and reconnect the HDMI cable from the TV. Considering that I have gotten Atmos, I’m sure that the hardware itself isn’t the issue. I’m hopeful that this is a setting or other configuration issue somewh

3
M
1 year ago
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ccpompdadContributor I
asked in Home theater

ARC connection issues

I have an ARC, 2 Sonos 1’s and a sub. Everything was working well until I turned my TV on the other morning. My Arc is not being recognized by the system. I have run the tests through the app and it does not connect. I tried a different HDMI cable and also went to another TV but it still doesn’t work. I can play music though the app as well as Spitify, but I can’t get my TV to see the ARC.  I am connected to the ARC HDMI port on the TV. Any Ideas?

3
C
1 year ago
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mike2874Contributor II
posted in Home theater

Can a Beam 2 be controlled by my URC MX-350 Universal Remote?

I just got a Beam 2 and it’s connected via HDMI to a Samsung TU8000 series TV. Right off the bat it worked with my Samsung Smart Remote without me doing anything.I’d like to use one of my old universal URC MX-350 remotes if possible instead of the Samsung remote. How can I get the MX-350 to work with the Beam 2… it can learn individual commands or takes a 3 digit code? It can be set to IR, RF, or IR/ RF. I don’t want to mess up the Samsung remote automatically controlling the Beam 2 in the process though.So can the Beam 2 be controlled by my URC MX-350?Could it also be controlled by a Directv remote?

5
M
1 year ago
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Dharris1969Contributor II
posted in Home theater

Arc lacking bass

When I first purchased the Sonos ARC the soundbar had enough bass to make me content. Now after a few updates the bass has never been the same. Is there a known issue?  I have the Arc along with two sl1

1
Ken_Griffiths
1 year ago
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TscottoContributor I
asked in Home theater

Hisense U6G no surround Playbar

Using the playbar and 2 play1 surrounds with an optical connection. Hisense U6G TV set to Dolby Digital for digital optical audio out. No audio from the surrounds when the TV output is Dolby digital. The Sonos app shows Dolby Digital 5.0 when audio is playing. But nothing from surrounds. When I set the audio to pass through or auto it shows Stereo PCM. And there is some audio from the surrounds but it’s just stereo. Any thoughts?

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T
1 year ago
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KORRIGANContributor I
asked in Home theater

ARC & ATMOS TRUE HD

Google translate“Good eveningI come back here with my concern for Dolby Atmos True HD.Does anyone have the same config as me:- UHD source (UHD Bluray or PC)- TV TCL 65C831- SONOS ARC Soundbar + 2 SONOS ONEThe sound "jumps" when I have ATMOS TrueHD (Bluray TopGun for example or ATMOS demo file)I updated everyone, put quality KORDZ brand HDMI cablesConfigured the sources in Bitstream and the TV in system pass (Pass Trough)If I deactivate the passTrough, I no longer have a sound cut, but I switch to Dolby Atmos "light" = no True HD. Also in this config, the 5.1 no longer goes to DOLBY DIGITAL 5.1 on SONOS but to PCM Dolby 5.1 .... ???What do you think ? pb to TCL or to SONOS?

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Corry P
1 year ago
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MegzContributor I
asked in Home theater

Playbase Connection & Home Theatre Issues

Hi, I have a Playbase and 2 x Play1 and had them all set up in my home theatre to my (Samsung) TV with surround sound, connected via wifi working great. However my Playbase suddenly stopped being found.  I have tied the following:Connected via LAN cable and it works but it then cannot join the Play1’s for surround sound as they are via wifi and now different network  Playbase simply is not connecting via wifi anymore. Been through all the support steps online without success Both Play1s work together separate without the Playbase but only for music as not connected to the TVNot sure what else to try. As stated it was working and worked great then after just over a week of no use, next time using it wasn’t working. Nothing changed on the wifi network and nothing had been switched off at wall. Was there an update done automatically to Playbase?  Seeking help getting this resolved. Thanks! 

4
M
1 year ago
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dirtybojanglezContributor I
asked in Home theater

Sonos gear stuck on "updating"

I have an Arc SL, two One SLs, and a sub. The arc finiahed the update and works fine. The other three units show as “updating" and has shown this status the past 5 hours. I've removed power from the speakers and re-applied it but it didnt work. I also uninstalled and reinstalled the app but no dice. Any suggestions before I get rid of this junk?

2
buzz
1 year ago
D
dirtybojanglezContributor I
posted in Home theater

One of the buggiest electronics I've bought

I apparently didn't do enough research on these speakers. One Arc SL, two One SLs and a sub. Constantly having issues just simply working. Have had them all for two years and about every three months, I have to re-add them to the system or delete and re-install the app or reset the speakers. No other electronics in my house have these issues with my network. The sound quality is amazing but the constant headaches make this a bad product. My rating is a solid 3/10 and the only positives are the sound quality. The setup, the app and the reliability leave a LOT to be desired. I definitely won't look for Sonos products in the future.

3
buzz
1 year ago
M
madmax141Contributor I
asked in Home theater

unable to connect arc to wifi after new router

I have a simple system, only the arc. Recently, I got the TP-Link ax3000 router and now cannot connect the arc to the network. I'm able to connect to the speaker on my phone, select the 2.4ghz network with Sonos recommended b/g/n mixed signal, but no matter what I do the Sonos is unable to connect to the network, with an error message that seems bugged "there was a problem connecting your Sonos arc to """Wondering what other steps I can take to reconnect the speaker 

6
G
1 year ago
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PNWTrent926Contributor I
asked in Home theater

Sub will not pair wirelessly, only using ethernet. Any suggestions?

I could use some help here. I have two Sonos fives connected in studio pair, and to Sonos one SL’s connected in studio pair in the same room. All connected wirelessly to my router, which has a 2.4 and 5.0 ghz connection (Cox Panoramic modem/router). In a close by room are all of the speakers, router in a different room. Here’s the problem, I can get all speakers to connect using the S2 app, however I cannot get my sub to connect to anything using Wi-Fi. I keep getting an error. Here’s the kick, if I plug my sub into my modem/router, I can pair it with my fives. But only when connect via Ethernet cable, not wirelessly in another room. Any suggestions? Do I need to alter my modem/router settings? Would purchasing a port fix my issue if then I could plug in my sub to the back of the port? i’ve tried pretty much, everything under the sun, in terms of resetting, reinstalling, restarting, etc..

7
J
1 year ago
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glkshankarContributor I
asked in Home theater

Basic Connections and Audio output

 Recently i bought Sonos Arc and a pair of Sonos One SL for surround, i have the apple TV 2022 model and LG NANO 65”. Based the documents and community articles here is how i have connected these devices.Sonos Arc → LG TV on eARC portApple TV → LG TV HDMI 1Here is the challenge, I use Plex to stream my content and i have a 5.1 Dolby contentWhen i stream the Plex content via apple tv i see PCM on the Sonos app and not getting surround soundWhen i stream the Plex content via LG tv i see Dolby 5.1 on the Sonos app and getting surround soundSo what is the right way of connecting these devices if i want to use apple TV are there any specific setting to be changed ?Appreciate your help,

3
G
1 year ago
J
jhouse72Contributor I
asked in Home theater

Sonos Arc and Sonos One Connection Issues

I just bought the Sonos Arc and connected it to 2 Sonos Ones. I can’t get any sound out of the Sonos Ones. They show up as connected in the Sonos app, but no volume.

2
J
1 year ago
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