Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,006 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4590 Topics

S
StreetTuffContributor I
asked in Home theater

turntable with home theater set up.

I just got the arc, 2 era 300s and 2 subs.  Can I add a turntable with a line in to one of the eras? Anyone pulled this off?  

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buzz
5 months ago
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MrPeebs76Contributor I
asked in Home theater

Sky Q and Beam issues

Hi, I've got Sky Q and a Sonos beam with a 5 and its been working fine for ages, yesterday I bought a another 5 to pair up with the existing set up but now my satellite signal has disappeared. (I can still access Netflix & recordings, just not live TV) Looking online it looks like other people have had issues with SkyQ/Sonos.Has anyone else had issues and managed to solve them?

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Corry P
4 months ago
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mwhitworth65Contributor II
asked in Home theater

Sonos Beam 2 HDMI Connection Issue

Hello Sonos Family,I am having HDMI Issues, my Sonos Beam2 stops working at times, come to find out the back of my TV HDMI port was loose, Samsung came out, replaced the HDMI port, plugged my soundar back in, it worked great for a couple of days, then the issue started happening again, the HDMI cable seems to be a little loose back there, when i wiggle it, sound comes in and out from soundbar. Do i need to invest in a better HDMI Cable, like a MONSTER, i have a rocketfish plugged in now.It seems like my HDMI Cable needs a tighter fit, or do I just have a TV that has a crappy input port ?My TV is a Samsung Q80B QLED 4k 55”   Any reccomendations ? Thank you,Mikey

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Stanley_4
5 months ago
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Mark2959Trending Lyricist I
asked in Home theater

arc surround system

Arc is playing but subwoofer and rear speakers are not. How to fix?

12
M
2 months ago
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DwarrelpootTrending Lyricist I
posted in Home theater

Dealing with dips peaks and nulls

So I did the sub crawl with the sub gen 3 and found the best spot I could find. While doing initial measurements it seemed quite flat, but now a day later, I remeasured and there's a lot of dips.I use a beam gen 2, 2 one SL's as surrounds and the sub gen 3.Blue is with trueplay and orange is without. After trueplay the 30hz was on par with 50 and 60 and I didn't have the dip between 50 and 70.Without trueplay 30hz rattles the doors and is painful to the ears anywhere but the couch (it's probably in a null or something).Any tips to get this to be a bit better? 

10
D
9 months ago
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Btho1976Contributor I
posted in Home theater

playbar loses wifi

I have had my Playbar for over eight years. Starting the last few months my playbar stops working and shows a “wrench” on the app. Only fix is to unplug the bar and power cycle it back to life.  It then starts working again.   Nothing happening with my router (playbar is plugged into internet by Ethernet).  Help wife hates troubleshoot electronics while I’m gone. 

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B
5 months ago
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Ed LukasContributor I
posted in Home theater

Best settings for Surround

I have a ARC, sub gen 3, and two Era 100’s for my surround setup. I’m wondering if anyone has any recommended settings and levels for the speakers. Also, my two Era 100’s are behind my couch and not high enough to be over the top. Is this a concern or no? Thanks.

2
N
4 months ago
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mcfc4heatonsAvid Contributor I
asked in Home theater

Glitch When Turning Volume Down

I have the Ray bar & 2 x Play: 1's in surround set up and there seems to be some kind of glitch when i use my remote to turn the volume down. I've repeated the remote setup process a few times & still get the same issue, if i use the volume down button on the remote, the sound goes off completely, if I tap the volume up button the sound returns.

3
Ken_Griffiths
1 year ago
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User453500Contributor I
asked in Home theater

Sonos Soundbar and Roku Ultra

I have an intermittent problem with my Sonos Soundbar which is connected to my system using the optical output from a Sharp TV.  The AV is supplied to the TV with a Roku Ultra.  The volume will vary intermittently from normal then to very loud.  Also happens the other way around.  This is a recent problem.  Any advice and guidance would be appreciated.

1
G
1 year ago
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Pixar79Contributor I
asked in Home theater

Multi Room doesn't work anymore

I installed 6 One SL speakers in different rooms two days ago. Everything worked perfect until yesterday evening, when all of a sudden I could not play music in different rooms at the same time anymore.I can adress every single box seperately, so they all work.The app shows soundbars behind the selected rooms when I play multiroom, but in reality only one room has sound… How to fix this?

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Rowena B.
3 years ago
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cinek2Avid Contributor I
asked in Home theater

sonos play 1 5.1 dropping out

after the latest update to 15.8 my rear play 1s seem to be dropping out and it changes the whole sound profile. The sound gets super flat and its very noticable when they come back. It happens fairly often. I had issues upating them to 15.8 while everything else updated fine. The sonos app would error a few times but eventually showed no updates available. Any ideas how I can fix his?setup: sonos playbase, sub, play1s connected to wifi

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Airgetlam
6 months ago
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LalebarnesContributor I
posted in Home theater

sonos arc - showing stereo on the app-

I have a Sonos arc and two play ones however the play ones don’t seem to be working. My tv is set to optical/hdmi arc and the sound is coming out of the arc but nothing out of the rears. To use the rears does my tv need to be capable of doing ‘dolby atmos’ or does the arc sound bar do it regardless?  I’ve tried changing the settings but nothing is really working. I’m assuming I need to get a new tv with Dolby atmos in the specification of it.  anyone know?thanks

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L
3 months ago
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philppgContributor I
asked in Home theater

One SL connection issues

I’ve just purchased an Arc and 2 One SLs to connect to my new Sony Bravia XR55A90J TV. When using the tv as the source, I only get sound from the Arc.  I can’t discern any sound from the Ones. When I play music via Airplay from my iPhone though, the One SLs play too and I get great surround sound.The Arc is connected to the tv via the HDMI eARC port and via Ethernet to Wi-Fi. The Ones show as connected in the Sonos app.I’ve used Trueplay a number of times and have disconnected and reconnected the Ones but nothing changes. 

6
P
1 year ago
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poweredbyporkersContributor I
asked in Home theater

Ultimate Immersive Set with Arc in uneven room

Hi, Was thinking about buying the Ultimate Immersive Set with Arc as I’m amazed with it’s sound, but my room configuration would mean that my left wall would much further away that the right wall, like 4m to the left from the rear left speaker and 80cm-1m for my right speaker.Would this cause a major drama in atmos effects etc?I’m assuming it’d be a major problem, but is Sonos smart enough to cope? Oh, and also the ceiling is 3.5 meters high. 

1
Corry P
5 months ago
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Rich21044Contributor I
asked in Home theater

Beam 2, TV sound resets in app

Sonos Beam Gen 2 (+Sub Mini + 2x Play 3 satellites)  + Samsung The Frame (2019)Occasionally (once a month / 6weeks or so) the Beam drops the TV signal coming via HDMI and it will not reconnect. The main manifestation is that in the Sonos App (Android), I can select TV as the input source, the app shows "TV", it connects and I can hear audio, then a couple of seconds later, with no input from me, the app shows "no audio source" and I no audio is heard from the TV. I can hit TV as many times as you like and the same behaviour is observed. I have tried rebooting the entire system (the sockets are in the wall and not reachable without removing the TV so rebooting requires killing the power to the entire room from the main fuse board). There are no firmware updates for the TV, Audio output is set to PCM.The Beam shows a solid white light but it flashes amber if I press the play/pause button.Please help sort this one out...it's incredibly frustrating as I can't even revert to TV speakers as

4
R
3 months ago
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Penguin44Contributor I
asked in Home theater

Connectivity Issues

I’ve finally decided to fix /address my connectivity issues with Sonos since we bought the system 2 years ago. It has become bu quest.  We have the surround sound configuration (2 SonosOnes, Sub and Playbar).  They are very rarely connected (fully connected). More often than not I go to the app and it says: (Playbar +Sub+?+LS) —- pick your combination for which speaker shows up as “?”  The Playbar however, NEVER cuts out (so that’s good).  In reviewing this community I learned a Boost would help.  Connected the Boost, issue resolved (for 1 day sadly).  The boost is wired to the router.  Sonos support states that I should move the router closer to the Sonos speakers. Which would require rewriting to move my router downstairs. Router is upstairs In the office and Sonos surround is 1 floor down (maybe 50 feet if that).  There has to be a solution to this. Maybe another Boost (to create a WiFi mesh??). 

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Simon B
3 years ago
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WerewolfContributor I
asked in Home theater

Extending TV sound to another room (multiroom setup)

My TV setup is the Arc, a Sub and a couple of Ones for the back channels. Every now and then I wander into my kitchen which is just far enough away that the sound does not carry well. I’d like to add another One to the system that effectively replicates the TV sound (center channel, specifically, as that’s where the dialogue seems to be most of the time). I can create a Group for this, but every time I turn the TV off and back on, the group breaks. Is there a way to create a permanent group for the TV sound? The Arc is the key component here I think, connected to the TV by eHDMI.

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W
1 year ago
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bonedaddy821Contributor II
asked in Home theater

Beam powers off completely with TV

Of course I’ve had multiple issues after updating my speakers. Typical but after finally getting everything setup again. Now my beam and sub are undiscoverable and completely power off once I turn on my TV. Pretty annoying having to keep my TV on to listen to music. I also have One SL setup as a stereo pairing but they are on a separate power source. My TVSony Beam and Sub are all on the same power strip. Any advice my one SLs are setup as a separate room. After newest update I had to re add everything and hard reset all speakers but the beam!

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Rowena B.
3 years ago
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stevemgAvid Contributor I
posted in Home theater

arc reset

My arc  isn’t. Detected by app how do I just do a reset on arc try again

3
T
10 months ago
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BhavikContributor I
asked in Home theater

Sonos Beam crackle.

I’m getting random cracklings noises from my sonos beam it’s connected to the tv via hdmi arc and I’ve submitted the diagnostics (935533658) does anyone know how I can fix this?when I pause my sky for a few seconds and press play again it seems to sort itself out

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Simon B
3 years ago
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csbogdanContributor I
asked in Home theater

Sonos Arc + Sony TV : can never not use the Sonos Arc

Hello,I own a Sony 65XH9077 running Android TV, that’s hooked up to Sonos Arc.I have the strangest issue where I can never switch back to TV’s built in speakers, while the Arc is connected. If I change the output to TV, playback stops (e.g. Netflix, HBO Go, etc.), and the output gets switched back to the Sonos Arc after a couple of seconds.Any ideas how to fix this please? My current only solution is to phisically disocnnect the Arc or unplug it from mains.Why woudl I want to not use the Arc? That’s a different “issue” I’m kind of facing. The Arc, at the lowest volume (which on TV shows as 2, even though on TV speakers output I get increments of 1’s, with the Arc I get incremetns of 2), it’s still too loud to use durring the night. One solution was to use volume limiting in the S2 app for the Arc, but that’s just like trowing away half of it :)

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G
2 years ago
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chiroleryContributor I
asked in Home theater

wired Beam and 2 Sonos One SL as surround speakers

The sonos products aren't compatible with the type of WiFi signal my router emits"Tp link Deco mesh kits" How do I make them work? Wired? What are the steps?

3
Airgetlam
1 year ago
J
JC1111Contributor I
asked in Home theater

Cant connect Sub gen 3 to Beam

I bought a beam in 2020 and have just bought the sub gen3 and 2 x One SL speakers to get sound surround. I can’t connect the sun or speakers to the beam? Can anyone help please? 

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Mr. T
1 year ago
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will_26Contributor III
asked in Home theater

best set up

I have a Sony Bravia tvsonos arcsky Q boxwhats the best way to set it up, I have eArc on the tv too

3
W
1 year ago
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burmz83Contributor I
asked in Home theater

Sub not working

Hi all, First post here, so please go easy on me! Have had a Beam and Sub setup for around 7 months now and it’s been fantastic. Turned on the TV this morning and the Beam is working but the Sub is not. Checked the app and the Sub is showing in the app and I have a white light on the front. I have tried disconnecting power and reconnecting and this hasn’t helped. Diagnostic report number 1546425422. Any help would be much appreciated!

5
B
3 years ago
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